ANDREW SUTCLIFFE

74 Birchwood Gardens
Whitchurch
Cardiff
CF14 1HY
07730434526
Andygarden1979@gmail.com

PERSONAL PROFILE
A friendly, confident, outgoing and ambitious person who is experienced within the customer
focused positions both face to face and over the telephone. Excellent communication skills
and
can naturally identify the needs of the customer and then provide the necessary service
required
by them. Self motivated, reliable and honest person, who enjoys working under pressure.
Strives to achieve good results and works hard to improve personal targets. Keen to broaden
these skills and acquire new ones.

KEY SKILLS
Excellent customer service skills
Computer literate – Microsoft Office (Word, Excel, Access, PowerPoint)
Ability to use Graphics Software (Corel Draw)
Internet updating and maintenance experience
Own transport available

EMPLOYMENT
2008 – Present Self Employed, Cardiff Gardener
• Maintaining private gardens including, grass cutting, pruning, hedge
cutting, landscaping and general maintenance

2006-2007 Ted Baker, Cardiff and Guildford, Surrey Sales Assistant

• Providing a high level of customer service, checking delivery of stock,
ensuring all stock is replenished throughout the day.
• Targets met on a daily, weekly and monthly basis.

2005-2006 Wooton HouseVenue, Dorking, Surrey.

Bar Tender
• Serving beverages to clients
• Ensuring high speck cleanliness of bar area and floor was kept at all times.
• Working in a small productive team
• Providing four star customer service

2002-2006 Green Acre, Epsom, Surrey Gardener

• Carrying out general garden maintenance
• Finding and maintaining new business contacts through active promotion
of the company via leaflet drops and Direct contacting and providing quotations.

2001-2002 Isyscom Ltd., Cardiff Office Assistant

• Travelling to various sites to take photographs of different stock to be
uploaded on to the customer’s website.
• Confirming customers specifications on the site.
• Researching and helping to generate new business by telephone

1999-2001 Ha, Ha Bar, Cardiff Bar Tender

• Serving customers in a busy city bar/restaurant to a very high standard
• Checking stock on arrival and reordering
• General cleaning before and after opening
• Making sure both restaurant and wine cellars were clean at all times.

1995-1999 Oriental Arts, Cardiff Sales Assistant

• Opening and closing the arts and crafts retail store
• Ensuring effective, quality customer service.
• Training and supervision of other staff
• Dealing with incoming orders and creating new orders
• Merchandising displays and cashing up at the end of each day

EDUCATION
1990 – 1995 Llanishen High School, Cardiff
GCSE’s in Mathematics, English (Language & Literature), Science (Double Award), Music,
Drama, Geography, CDT, Home Economics & Physical Education.

HOBBIES AND INTERESTS

Music production/sound engineering, art & design, photography, socialising, keeping fit,
reading
and gardening

REFERENCES AVAILABLE UPON REQUEST