PSYC 352 PSYCHOLOGICAL PRACTICES IN ORGANIZATION

Communication
Group: 5
Semester: 5
Section: B
Group Members:
Arpita Paul – A91306919080
Sayani Sarker-A91306919086
Ayushi Ghosh- A91306919002
Turnisha Dey- A91306919029
Samriddhi Saha- A91306919039
Moumita Kundu- A91306919062
Sumedha Banerjee- A91306919046
Tongbram Geetapriya- A91306919041
Madhuchanda Debnath- A91306919120
 SAYANI SARKAR

What is communication?
Communication is the sharing of
information between two or more
individuals or groups to reach a common
understanding

Allen Louis (1964): "Communication is the sum of all the things one peson does when
he wants to create understanding in the mind of the other. It is a bridge of meaning.
It involves a systematic and continuous process of telling, listening &
understanding". 2 elements are important:
Transfer of information & understanding of the intended meaning
 SAYANI SARKAR

THE FUNCTIONS OF COMMUNICATION:

According to Robbins (2013), there are 4 functions:

Control
Motivation
Emotional Expression
Information
 SAMRIDDHI SAHA
PPROCESS OF COMMUNICATION
Communication is a two-way continuous process.
It involves three elements viz. sender, message, and receiver. The different elements in the process of communication are-

SENDER - MESSAGE - ENCODING - CHANNEL - RECEIVER - DECODING - FEEDBACK - NOISE

NOISE

Sender Message Encoding Channel Receiver Decoding

Feedback
TYPES OF COMMUNICATION
 TONGBRAM GEETAPRIYA

COMMUNICATION DIRECTION

Horizontal Communication

Downward Communication Upward Communication

Diagonal/ Multidirectional Communication
 ARPITA PAUL

FORMAL COMMUNICATION NETWORK

Y-Network
Wheel Network
All Channel/ Star Network

Chain Network
 MADHUCHANDA DEBNATH

INFORMAL COMMUNICATION NETWORK

Single Strand / Straight Network

Gossip Chain Network

Cluster Chain Network

Probability Chain Network
AYUSHI GHOSH TURNISHA DEY

BARRIERS TO EFFECTIVE
COMMUNICATION
Silence
Filtering Communication Apprehension
Selective Perception Lying
Information Overload Cultural Factors
Emotions - Semantics
Language - Norms, Beliefs & Values
- Stereotype & Prejudice
- Body Language & Gestures
- Ethnocentrism
- Religion
 SUMEDHA BANERJEE

APPROPRIATE COMMUNICATION METHOD

The Information Richness of Communication Media

CONCLUSION
MOUMITA KUNDU

Communication is the process of passing information from one person

to another. Communication brings people together, closer to each
other. It is an important management function closely associated with
all other managerial functions.

The communication process refers to a series of actions or steps taken

in order to successfully communicate. It involves several components
such as the sender of the communication, the actual message being
sent, the encoding of the message, the receiver and the decoding of the
message.

Communication is a vital part of society. It plays a lot of roles, and it is

essential for survival. People use it to encourage, share ideas, connect,
inform, and more.

Good and effective communication has a great emphasis on how

successful and big businesses reach where they are right now.