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At

maRam Sanat
hanDhar
maCol
lege,
Del
hiUni
ver
sit
y

AVI
SHAJAI
N

ECONOMI
CS(
HONS)

19/
72099

(
Resear
chMet
hodol
ogy
)

APr
ojecton:
-

St
udent
s’Sat
isf
act
ionLev
eli
nHi
gherEducat
ionalI
nst
it
utes

1. ABSTRACT

Educat
ioni
saNat
ion’
sSt
rengt
h.Adev
elopednat
ioni
sinev
itabl
yaneducat
ed
nat
ion.I
ndi
anhi
ghereducat
ionsy
stem i
sthet
hir
dlar
gesti
nthewor
ld,
nextt
othe
Uni
tedSt
atesandChi
na.Si
ncei
ndependence,
Indi
aasadev
elopi
ngnat
ioni
s
cont
ent
iousl
ypr
ogr
essi
ngi
ntheeducat
ionfiel
d.Al
thought
her
ehav
ebeenl
otof
chal
l
engest
ohi
ghereducat
ionsy
stem ofI
ndi
abutequal
l
yhav
elotof
oppor
tuni
ti
est
oov
ercomet
hesechal
l
engesandt
omakehi
ghereducat
ionsy
stem
muchbet
ter
.

Themeasur
ementofst
udentsat
isf
act
ioncanbeusef
ult
ohi
ghereducat
ion
i
nst
it
uti
ons,
tohel
pthem t
opi
npoi
ntt
hei
rst
rengt
hsandi
dent
if
yar
easf
or
i
mpr
ovement
.

2. I
NTRODUCTI
ON

I
nIndi
a,hi
ghereducat
ioni
sdef
inedast
heeducat
ionofst
udent
’sagegr
oup18t
o
24.Af
terpassi
ngt
heHi
gherSecondar
yExami
nat
ion,
student
smayenr
oll
in
gener
aldegr
eepr
ogr
ammessuchasdegr
eei
nar
ts,
commer
ce,
medi
cal
ornon-
medi
cal
andpr
ofessi
onal
degr
eepr
ogr
ammessuchasengi
neer
ing,
law,
managementormedi
cine.I
ndi
a'
shi
ghereducat
ionsy
stem i
sthet
hir
dlar
gesti
n
t
hewor
ld,
aft
erChi
naandt
heUni
tedSt
ates.Themai
ngov
erni
ngbodyatt
he
t
ert
iar
ylev
eli
stheUni
ver
sit
yGr
ant
sCommi
ssi
on(
Indi
a),
whi
chenf
orcesi
ts
st
andar
ds.

I
nthef
utur
e,I
ndi
awi
l
lbeoneoft
hel
argesteducat
ionhub.Asof2012,
Indi
ahas
152cent
ral
uni
ver
sit
ies,
316st
ateuni
ver
sit
ies,
191pr
ivat
euni
ver
sit
iesandot
her
i
nst
it
uti
onsi
ncl
ude33,
623col
l
eges,
incl
udi
ng1,
800excl
usi
vewomen'
scol
l
eges,
f
unct
ioni
ngundert
heseuni
ver
sit
iesandi
nst
it
uti
ons,
and12748I
nst
it
uti
ons
of
fer
ingDi
plomaCour
ses.Theemphasi
sint
het
ert
iar
ylev
elofeducat
ionl
i
eson
sci
enceandt
echnol
ogy
..

Somei
nst
it
uti
onsofI
ndi
a,suchast
heI
ndi
anI
nst
it
utesofTechnol
ogy
(
II
Ts)
,I
ndi
anI
nst
it
uteofSci
enceandUni
ver
sit
yofMumbai
hav
ebeengl
obal
l
y
accl
aimedf
ort
hei
rst
andar
dofunder
graduat
eeducat
ioni
nengi
neer
ing.Buti
n
manypar
tsouruni
ver
sit
ysy
stem i
s,i
nast
ateofdi
srepai
r.I
nal
mosthal
fthe
di
str
ict
sint
hecount
ry,
highereducat
ionenr
oll
ment
sar
eaby
smal
l
ylow,
almost
t
wo-
thi
rdofouruni
ver
sit
iesand90percentofourcol
l
egesar
erat
edasbel
ow
av
erageonqual
i
typar
amet
ers.

St
udent
s’sat
isf
act
ionhasnev
erbeenconsi
der
edasani
ssueof
i
mpor
tancebyeducat
ional
aut
hor
it
iesnorr
egar
dedasamat
terofsur
viv
alby
hi
ghereducat
ioni
nst
it
uti
ons.Themeasur
ementofst
udentsat
isf
act
ioncanbe
usef
ult
ohi
ghereducat
ioni
nst
it
uti
ons,
tohel
pthem t
opi
npoi
ntt
hei
rst
rengt
hs
andi
dent
if
yar
easf
ori
mpr
ovement.
Sat
isf
act
ionr
ati
ngsgobey
ondt
eachi
ng
assessment
s,whi
chhav
eanar
rowf
ocus,
toi
ncl
udebr
oaderaspect
soft
he
st
udentl
ear
ningexper
ience.Togr
aspt
hecompl
exi
tyoft
hatl
ear
ningexper
ience,
i
tisnotenought
oknowt
hedegr
eet
owhi
chst
udent
sar
esat
isf
ied,
iti
simpor
tant
t
ounder
standt
hef
act
orst
hatcont
ri
but
etost
udentsat
isf
act
ion.

Thepur
poseoft
hisst
udyi
stoi
dent
if
yaspect
soft
heeducat
ional
exper
iencet
hat
ar
eassoci
atedwi
thst
udent
s'ov
eral
lexpr
essi
onofsat
isf
act
ionanddet
ermi
ning
whi
chf
eat
uresoft
hest
udentexper
iencear
emostcl
osel
yrel
atedt
osat
isf
act
ion
maypr
ovi
dei
nfor
mat
ionaboutact
ionst
hatcanbet
akent
omai
ntai
nhi
ghl
evel
sof
sat
isf
act
ionandi
mpr
ovest
udentl
ear
ning.

Sur
veyasksst
udent
stomakeanov
eral
lst
atementaboutt
hei
r
sat
isf
act
ionwi
tht
hei
rst
udi
es.Aswel
l
,sur
veyr
espondent
srat
emanyaspect
sof
t
hei
reducat
ional
exper
ience,
from ski
l
ldev
elopmentandper
sonal
growt
hto
qual
i
tyofcur
ri
cul
um,
teacher
’sr
egul
ari
ty,
thei
rbehav
iour
,par
kingspacei
nthe
i
nst
it
ute,
feest
ruct
ureoft
hecour
se,l
i
brar
y,ext
racur
ri
cul
um,
labs,
spor
ts
f
aci
l
iti
esandf
eest
ruct
ureet
c.Theser
ati
ngspr
ovi
deaweal
thofi
nfor
mat
ionf
or
ex
plor
ingt
hedi
mensi
onsofst
udentsat
isf
act
ion.

3. LI
TERATUREREVI
EW
Manz
oor(
2013)exami
nedsat
isf
act
ionoft
hest
udent
sinuni
ver
sit
iesi
n
Paki
stanandt
ofi
ndt
hesef
act
ors’
rel
ati
onshi
pei
therposi
ti
veornegat
ivewi
tht
he
sat
isf
act
ionandf
ort
hispur
posequest
ionnai
reswasused“
Liker
tScal
e”t
ogett
he
mor
eaccur
ateandspeci
fi
cresul
tsandv
iewsf
rom t
her
espondent
s.f
urt
her
mor
e
t
heconcl
usi
onoft
hest
udysuggestt
hatt
hef
aci
l
iti
espr
ovi
dedt
othest
udent
s
r
egar
dingt
hespor
tsf
aci
l
iti
esandt
het
ranspor
tat
ionf
aci
l
iti
eshav
esi
gni
fi
cant
ef
fectont
hesat
isf
act
ionoft
hest
udent
sinuni
ver
sit
ies,
whi
l
etheaccommodat
ion
f
aci
l
iti
esdon’
thav
eanysi
gni
fi
cantef
fectont
hesat
isf
act
ionoft
hest
udent
s.

Mazumder(
2013)expl
oredt
hecompar
isonandcont
rastt
hequal
i
tyof
hi
ghereducat
ioni
npubl
i
candpr
ivat
euni
ver
sit
iesofBangl
adesh,
ast
udywas
conduct
ed,
toev
aluat
est
udentsat
isf
act
ioni
ninst
it
uti
ons.Thest
udyuseda
modi
fi
edNoel
-Lev
itzst
udentsat
isf
act
ionsur
vey
,consi
sti
ngoft
went
ytwo
quest
ionswhi
chmeasur
edst
udentsat
isf
act
ionl
evel
sinf
ourdi
ff
erentar
eas:
f
acul
ty,
cur
ri
cul
um,
resour
ces,
andcampusenv
ironment
.Ital
someasur
edt
he
st
udent
s’ov
eral
ll
evel
ofsat
isf
act
ionwi
tht
hei
nst
it
uti
on.

Thi
sst
udyshowedov
eral
lsat
isf
act
ionl
evel
tobehi
gheramongpr
ivat
euni
ver
sit
y
st
udent
sthanpubl
i
cuni
ver
sit
yst
udent
sandal
soi
ndi
cat
edt
hatst
udent
sfr
om
pr
ivat
euni
ver
sit
iesar
emor
esat
isf
iedt
hant
hoseofpubl
i
cuni
ver
sit
ies.Fi
nal
l
y,
compar
isonofdat
afr
om mal
eandf
emal
est
udent
sshowedhi
gherl
evel
of
sat
isf
act
ionamongf
emal
est
udent
s.

Wei
andRamal
u(2011)r
eveal
edt
her
elat
ionshi
pbet
weenser
vice
qual
i
tyandt
hel
evel
ofst
udent
’ssat
isf
act
ionbypr
imar
yst
udyof100
under
graduat
est
udent
sinoneoft
heuni
ver
sit
yinMal
aysi
a.Theconcl
usi
onoft
he
st
udyt
hatser
vicequal
i
tyi
sav
ital
fact
ort
hatdet
ermi
nest
hel
evel
ofst
udent
sat
isf
act
ion.Ther
esul
toft
hisst
udyr
eveal
sthatt
hebet
tert
heser
vicequal
i
ty
pr
ovi
dedbyt
heuni
ver
sit
y,t
hehi
ghert
hel
evel
ofst
udent
’ssat
isf
act
ion.
Responsi
veness,
assur
ance,
andempat
hyar
ethet
hreedi
mensi
onsofser
vice
qual
i
tyt
hati
ssi
gni
fi
cant
lyr
elat
edt
othel
evel
ofst
udent
’ssat
isf
act
ion.

Thef
indi
ngsoft
hisst
udyhav
emadesi
gni
fi
cantcont
ri
but
iont
o
t
hebodyofknowl
edgei
nst
udent
’ssat
isf
act
ionmanagementi
nhi
ghereducat
ion
i
nst
it
uti
onsandt
hisst
udyal
somadepr
act
ical
impl
i
cat
iont
omanagementof
hi
ghereducat
ionespeci
all
yint
hear
eawher
eser
vicequal
i
tyi
mpr
ovementi
s
needed.

4. Obj
ect
ive

1)
.St
udent
’sl
evel
ofsat
isf
act
ioni
nPr
ivat
ev/
sGov
ernmentcol
l
eges.

2)
.St
udent
’sl
evel
ofsat
isf
act
ioni
nDel
hiv
/sot
herst
ates.

3)
.Sat
isf
act
ionl
evel
amongdi
ff
erentsoci
alcat
egor
ies.

4)
.Sat
isf
act
ionl
evel
amongdi
ff
erentpr
ofi
l
es.

5)
.Onl
i
needucat
ioni
mpact
5)
.Resear
chMet
hodol
ogy

Apr
imar
yresear
ch,
isdonet
hroughaquest
ionnai
resur
veyi
ncl
udi
ngaspeci
fi
c
numberofquest
ionsr
elev
antt
oourchosent
opi
c.Thequest
ionnai
rei
nthi
scase
i
sagoogl
efor
m ci
rcul
atedv
iawhat
sappt
hroughwhi
cht
her
esponseshav
ebeen
col
l
ect
ed.

Asampl
econsi
sti
ngof130st
udent
swassel
ect
ed,
whoar
ether
espondent
sof
oursur
vey
.Thesampl
econsi
stsofst
udent
swhoar
epur
sui
ngt
hei
rhi
gher
educat
ionandsomewor
kingpr
ofessi
onal
s,t
ogetabet
teri
nsi
ghti
ntowhatt
he
st
udent
sandempl
oyeest
hinkaboutourhi
ghereducat
ionsy
stem andwhatar
e
t
hechangest
hatt
heywoul
dli
ket
oseei
nit
.

Thequest
ionst
argett
hev
iewsofr
espondent
sonhowmuchar
etheysat
isf
ied
wi
thdi
ff
erentaspect
sofhi
ghereducat
ionandhowi
thadaf
fect
edt
hem.

Ther
esponsescol
l
ect
edar
ethenusedt
odr
awr
esul
ts.

Thequest
ionnai
rei
sat
tachedbel
ow- ht
tps:
//f
orms.
gle/
rARX5gL7ncDWRi
b3A

6)
.Dat
aAnal
ysi
s
Gener
ali
nfor
mat
ionaboutsampl
eused.

y
ear no.ofr
espondent
s

18 7

19 42

20 32

21 7

pr
ofi
l
e r
espondent
s

st
udent 91

wor
king 38

   

t
ypeofcol
l
ege  

gov
ernment 76
col
l
eges

pr
ivat
ecol
l
eges 19

demogr
aphi  
c

del
hi 54

ot
herst
ates 40
(A)
_St
udyingsat
isf
act
ionl
evel
bet
weendi
ff
erent
cat
egori
es

Most
lyt
hesampl
econsi
stedofgener
alcat
egor
y.
cat
egor
y hav
eyouev
er whi
chpol
i
cy
av
ail
edanyoft
he wasi
t?
educat
ional
gov
ernment
pol
i
cy?

gener
al Yes

gener
al Yes .

OBC Yes I
nspi
re

women, Yes Jandhan


gener
al, y
ogana
EWS

SC Yes

SC Yes pr
omot
ional

ST Yes

women Yes St
udent
schol
arshi
p
por
tal

gener
al Yes
OBC Yes Abhy
udaye
coachi
ng

gener
al Yes Mast
ers
schol
arshi
p
byAI
CTE

Forbot
hcat
egor
iest
hel
evel
ofsat
isf
act
ionf
rom suchpol
i
cieswasal
mostequal
.

r
eser
vat
ionhav
ebenef
it
ted20r
espondent
swi
th
OBCsbei
ngt
hehi
ghestbenef
ici
ari
esf
oll
owedby
women,
SCandST.

SC/ST/OBC/EWS(cat
egor
y1)

cat
egor
y t
otal
scor
e t
otal av
eragescor
e r
ank

compet
it
ivest
ress 75 29 2.
586 1

f
ees 72 29 2.
483 2

qual
i
tyoft
eacher
s 69 29 2.
379 3
subj
ect
s 68 29 2.
345 4

ot
herexpenses 65 29 2.
241 5

sy
ll
abus 63 29 2.
172 6

st
ri
ctenv
ironment 59 29 2.
034 7

(
ifout
stat
ion1)l
i
vingcost 58 29 2.
000 8

i
nfr
ast
ruct
ure 58 29 2.
000 9

ot
herf
aci
l
iti
es 55 29 1.
897 10

r
eal
li
fek0wl
edgeandski
l
ls 52 29 1.
793 11

basi
cSECs 47 29 1.
621 12

i
sonl
i
needucat
ionhel
pful 36 29 1.
241 13

SEC necessar
yandusef
ul 14 29 0.
483 14

onl
i
needucat
ionbet
tert
hanof
fl
ine 5 29 0.
172 15

Gener
al(
cat
egor
y2)

cat
egor
y t
otal
scor
e t
otal av
eragescor
e r
ank

compet
it
ivest
ress 238 99 2.
404 1

qual
i
tyoft
eacher
s 229 99 2.
313 2

sy
ll
abus 222 99 2.
242 3

subj
ect
s 218 99 2.
202 4

ot
herf
aci
l
iti
es 210 99 2.
121 5

i
nfr
ast
ruct
ure 200 99 2.
020 6

ot
herexpenses 195 99 1.
970 7

f
ees 184 99 1.
859 8

r
eal
li
fek0wl
edgeandski
l
ls 180 99 1.
818 9

st
ri
ctenv
ironment 174 99 1.
758 10
i
sonl
i
needucat
ionhel
pful 158 99 1.
596 11

basi
cSECs 154 99 1.
556 12

(
ifout
stat
ion1)l
i
vingcost 154 99 1.
556 13

SEC necessar
yandusef
ul 56 99 0.
566 14

onl
i
needucat
ionbet
tert
hanof
fl
ine 12 99 0.
121 15

Ascanbeseenf
rom t
heabov
etwot
abl
es,
bot
hthecat
egor
iesr
atecompet
it
ive
st
ressasbei
ngt
hehi
ghestpr
obl
em posi
ngf
act
oramongstal
l
.

Cat
egor
y1r
anksf
eesasbei
ngt
hesecondmostpr
obl
emat
ici
ssue.Wher
eas
gener
alcat
egor
yranksex
pensi
v eesat8th.Thi
enessoff sdoessi
gnal
stowar
ds
l
oweconomi
cbackgr
oundamongstcat
egor
y1peopl
e.

Ot
hereconomi
cvar
iabl
esl
i
kel
i
vingcost
,ot
herexpenseswer
erankedhi
gherby
cat
egor
y1ascompar
edt
ogener
alcat
egor
y.Forgener
alqual
i
tyoft
eacheri
snot
sat
isf
act
ory
.

Regr
essi
onSt
ati
sti
cs
Mult
ipl
eR 0.
532491
RSquar e 0.
283546
Adj
ustedRSquar e 0.
187593
St
andar dErr
or 0.
378788
Observati
ons 128

ANOVA
Si
gnif
icanc
  df SS MS F eF
Regr
essi
on 15 6.
359855 0.42399 2.
955035 0.000553
0.14348
Residual 112 16.
06983 1
Total 127 22.
42969      

Coef
fi
ci
en St
andar
d
  t
s Err
or tSt
at P-
val
ue Lower95% Upper
14.
0222
I
nter
cept 0.
912502 0.
065075 7 2.
09E-
26 0.
783564 1.
0
-
qual
i
tyoft
eacher
s -
0.06598 0.
048435 1.
36232 0.
175831 -
0.16195 0.
02
0.
84486
sy
ll
abus 0.
039922 0.
047252 9 0.
399985 -
0.0537 0.
13
-
subj
ect
s -
0.03382 0.
03868 0.
87437 0.
383789 -
0.11046 0.
04
-
f
ees -
0.07706 0.
031443 2.
45083 0.
015799 -
0.13936 -
0.0
2.
52969
ot
herf
aci
l
iti
es 0.
105953 0.
041884 2 0.
012807 0.
022966 0.
1
-
ot
herexpenses -
0.00421 0.
037561 0.
11198 0.
911041 -
0.07863 0.
07
-
(
ifout
0at
ion1)l
i
vingco0 -
0.02889 0.
023727 1.
21743 0.
225999 -
0.0759 0.
01
0.
64617
i
nfr
a0r
uct
ure 0.
028708 0.
044428 7 0.
519487 -
0.05932 0.
11
-
compet
it
ive0r
ess -
0.0345 0.
032292 1.
06847 0.
287607 -
0.09849 0.
02
0.
29658
r
eal
li
fek0wl
edgeandski
l
ls 0.
014452 0.
048727 3 0.
767334 -
0.0821 0.
11
-
basi
cSECs -
0.02017 0.
040055 0.
50355 0.
615569 -
0.09953 0.
05
0.
93268
SEC necessar
yandusef
ul 0.
120071 0.
128737 7 0.
352988 -
0.135 0.
37
2.
10369
i
sonlineeducati
onhelpf
ul 0.
085379 0.
040585 7 0.
037643 0.
004965 0.
16
onli
needucationbet
terthan -
of
fl
ine -
0.18964 0.
124187 1.
52707 0.
129563 -
0.4357 0.
05
-
0r
ictenv
ironment -
0.06639 0.
036451 1.
82144 0.
071209 -
0.13862 0.
0
Coeff
ici
en Standard
  ts Er
ror tSt
at P-val
ue Lower95% Uppe
-
0.
14094028 0.
04712054 0.
3277
ECA quot
abenef
it
ted 0.
140324 0.
094696 1.
48184 3 4
-
0.
29184 0.
77089814 0.
15652839 0.
2106
0hol
arshi
popt
ionsbenef
it
ted 0.
027069 0.
092752 3 1 3
-
avail
edanyeducat
ional
2 - 0.
05183007 0.
45622636 0.
0018
pol
icy -0.
2272 0.
115704 1.
96362 5 2

Ther
eisasi
gni
fi
cantdi
ff
erencebet
weencat
egor
iesot
herf
aci
l
iti
escost(
proper
l
i
brar
iest
hatpr
ovi
deexpensi
vecour
sebooksonr
ent
,rent
ingofexpensi
ve
i
nst
rument
s,l
apt
opsonr
ent
,et
c.)
,ot
herexpenses(
books,
col
l
egehost
elf
ees,
secur
it
yamount
,et
c)and“
isonl
i
needucat
ionhel
pful
”.

Al
lthi
spoi
ntst
owar
dsweakeconomi
cbackgr
oundamongstcat
egor
y1ast
hey
r
ankt
hesecat
egor
iesl
owert
hangener
alcat
egor
y.

(B)_
Study
ingsat
isf
act
ionl
evel
bet
weendi
ff
erentwor
king
prof
il
es

pr
ofi
l
e r
espondent
s

st
udent 91

wor
king 38

   
Cannotobser
veanycor
rel
ati
oni
nageandsat
isf
act
ionf
rom ROI
.
Posi
ti
vecor
rel
ati
oni
nageandsat
isf
act
ionf
rom st
udi
es.
Thesedat
ashowt
hatwor
kingpr
ofessi
onal
sofageabov
e21ar
emor
esat
isf
ied
wi
tht
hei
rst
udi
esandROI
.Mostoft
hem ar
epur
sui
ngt
hej
obast
hei
rear
li
er
educat
ionst
ream.Resent
mentamongstcur
rentst
udent
sismor
ethanpr
evi
ous
gener
ati
onmay
beduet
olessex
pect
ati
onsf
rom col
l
eges.

st
udentvs
SUMMARYOUTPUT worki
ng

Regr
essi
onSt
ati
sti
cs
Mult
ipl
eR 0.
247916388
RSquar e 0.
061462535
Adj
ustedRSquare 0.
030940992
St
andar dErr
or 0.
448012183
Observati
ons 128

ANOVA
  df SS MS F Si
gn
ce
1.
61675278 0.
40418819 2.
0137426 0.
096
Regr
essi
on 4 5 6 9
24.
6879347 0.
20071491
Residual 123 2 6
Total 127 26.
3046875      

Standard Lo
  Coef
fi
cient
s Err
or tStat P-val
ue 95
0.04609377 29.
1536124 4. 4362E- 1.
252
I
nter
cept 1.343799988 3 4 57
-
0.11622716 2.
17545317 0.
0315085
r
eser
vat
ionsy
stem benef
it
ted -
0.252846753 4 7 2 0.
482
-
0.12602836 0.
93514241 0.
3515472
ECA quot
abenef
it
ted -
0.117854468 4 5 2 0.
367
-
0.12344173 0.
30615251 0.
7600061
scholar
shi
popti
onsbenefi
tt
ed -
0.037791998 6 4 2 0.
282
avail
edanyeducat
ional
government 0.15398705 0.
50045206 0.
6176510
pol
icy 0.077063139 4 7 7 0.
227

r
eser
vat
ionsy
stem benef
it
ted
no.of aver
age
cat
egor
y repondent
s t
otal
scor
e scor
e

st
udent 91 19 0.
208
worki
ng 37 1 0.
027

Cur
rentbat
chofst
udent
shav
ebenef
it
tedmor
efr
om r
eser
vat
ionsy
stem.I
t
may
beduet
oincr
easi
ngt
rendt
ogot
ogov
ernmentcol
l
eges.
(
C)_
Study
ingsat
isf
act
ionl
evel
bet
weendi
ff
erentst
ates

no.of av
erage
DELHI respondent
s t
otal
score score r
ank
compet it
ivestress 54 185 3.
426 1
qualit
yoft eachers 54 171 3.
167 2
syll
abus 54 169 3.
130 3
subjects 54 169 3.
130 3
otherexpenses 54 153 2.
833 4
otherfacil
iti
es 54 147 2.
722 5
i
nfrastructure 54 143 2.
648 6
fees 54 132 2.
444 7
real l
i
fek0wl edgeandski l
ls 54 132 2.
444 7
(i
foutstation1)livi
ngcost 54 127 2.
352 8
stri
ctenv i
ronment 54 119 2.
204 9
basicSECs 54 113 2.
093 10
i
sonl i
needucat i
onhelpf
ul 54 111 2.
056 11
SEC necessar yanduseful 54 40.
5 0.
750 12
onlineeducat i
onbet t
erthanof
fl
ine 54 9 0.
167 13

no.of av
erage
OTHERSTATES respondent
s t
otal
score score r
ank
compet it
ivestress 40 149 3.
725 1
fees 40 141 3.
525 2
qualit
yoft eachers 40 132 3.
300 3
subjects 40 131 3.
275 4
syll
abus 40 124 3.
100 5
otherfacil
iti
es 40 121 3.
025 6
stri
ctenv i
ronment 40 120 3.
000 7
i
nfrastructure 40 119 2.
975 8
otherexpenses 40 114 2.
850 9
real l
i
fek0wl edgeandski l
ls 40 108 2.
700 10
basicSECs 40 98 2.
450 11
(i
foutstation1)livi
ngcost 40 92 2.
300 12
i
sonl i
needucat i
onhelpf
ul 40 78 1.
950 13
SEC necessar yanduseful 40 31.
5 0.
788 14
onlineeducat i
onbet t
erthanof
fl
ine 40 8 0.
200 15
Bot
hcat
egor
iesr
ankcompet
it
ivest
ressasbei
ngamaj
orpr
obl
em.For
del
hist
udent
squal
i
tyoft
eacher
sandsy
ll
abusi
samaj
ori
ssuewher
eas
f
orot
herst
ates’
student
sfeesi
samaj
ori
ssue.I
tcanal
sobeso
becauseoft
hef
actt
hati
nthi
sresear
chal
ldel
hir
espondent
swer
eof
gov
ernmentschool
.Wher
easot
herst
ates’
respondent
swer
eofbot
h
pr
ivat
easwel
lpubl
i
ccol
l
eges.Gov
ernmentcol
l
egesusual
l
yhav
elow
f
eest
hanpr
ivat
eonesandqual
i
tyofeducat
ioni
sal
soatt
imesnotup
t
othemar
k.

Compet
it
ivest
ressi
sonar
ise.Thi
scanex
plai
nwhyt
her
eisar
isei
n
sui
cider
atesamongst
udent
s.

SUMMARYOUTPUT del
hiv
sot
her
Regr
essi
onSt
ati
sti
cs
Mult
ipl
eR 0.
559318161
RSquar e 0.
312836806
Adj
ustedRSquare 0.
185584362
St
andar dErr
or 0.
49503469
Observati
ons 97

ANOVA
Si
gn
  df SS MS F ce
9.
03679102 0.
60245273 2.
4583952 0.
005
Regr
essi
on 15 2 5 7
19.
8498069 0.
24505934
Resi
dual 81 2 5
28.
8865979
Tot
al 96 4      

Standard Lo
  Coef f
ici
ents Err
or tStat P-v
alue 95
0.20958280 2.
62399333 0.
0103834 0.
132
I
nter
cept 0.549943881 4 5 1
0.07027377 1.
25237700 0.
2140364
qual
i
tyoft
eacher
s 0.088009262 6 8 7 0.
051
-
0.06439624 0.
15926844 0.
8738538
sy
ll
abus -
0.01025629 3 8 4 0.
138
0.05260097 0.
98840061 0.
3258998
subj
ect
s 0.051990834 3 9 7 0.
052
0.04269276 3.
65773933 0.
071
f
ees 0.156159004 5 1 0.
0004512
-
0.05548602 0.
05036659 0.
9599542
ot
herf
aci
l
iti
es -0.002794642 8 4 5 0.
113
-
0.04967974 1.
58148877
ot
herexpenses -0.078567961 6 7 0.
1176635 0.
177
-
0.03106822 0.
21660160 0.
8290634
(
ifout
stat
ion1)l
i
vingcost -0.006729427 3 7 3 0.
068
0.05855043 0.
54148106 0.
5896623
i
nfr
ast
ruct
ure 0.031703954 8 3 4 0.
084
0.
15463202 0.
8774960
compet
it
ivest
ress 0.006655899 0.04304347 8 8 0.
078
-
0.06539911 0.
01565916 0.
9875448
r
eal
li
fek0wl
edgeandski
l
ls -0.001024095 5 2 1 0.
131
0.05430015 0.
09773121 0.
9223871
basi
cSECs 0.00530682 4 3 6 0.
102
0.
16996312 0.
21639852 0.
8292211
SEC necessar
yandusef
ul 0.036779771 8 7 8 0.
301
-
0.
05523140 0.
79681973 0.
4278851
i
sonl
i
needucat
ionhel
pful -
0.044009472 3 4 6 0.
153
0.
16516236 0.
56941479 0.
5706504
onl
i
needucat
ionbet
tert
hanof
fl
ine 0.094045896 9 5 3 0.
234
0.
04840905 1.
23841840 0.
2191381
st
ri
ctenv
ironment 0.059950663 3 6 1 0.
036

Ther
eisasi
gni
fi
cantdi
ff
erencei
nfees.Al
lel
secat
egor
iesdon’
tshow
anyshowsi
gni
fi
cantandhencewecanconcl
udet
hatt
hesecat
egor
ies
hav
esamer
ati
ngamongal
lst
ates.

Forbot
hoft
hem onl
i
needucat
ioni
snothel
pful
andnotapr
eff
ered
opt
ion.
Easyaccessi
bil
i
tyi
sthemostl
i
kedopt
ionwher
easbodyst
rai
nisseen
asbei
ngt
hemostpr
omi
nentr
easonwhyonl
i
needucat
ioni
snotl
i
ked
byst
udent
s.

(D)
_St
udyingsat
isf
act
ionl
evel
bet
weendi
ff
erent
cat
egori
es

t
ypeofcol
l
ege  

gov
ernment 76
col
l
eges

pr
ivat
ecol
l
eges 19
no.of av
erage
GOVERNMENTCOLLEGE respondent
s t
otal
score score r
ank
compet
it
ivest
ress 76 259 3.
408 1
qual
i
tyoft
eacher
s 76 243 3.
197 2
subj
ect
s 76 238 3.
132 3
sy
ll
abus 76 231 3.
039 4
ot
herexpenses 76 217 2.
855 5
ot
herf
aci
l
iti
es 76 212 2.
789 6
i
nfr
ast
ruct
ure 76 209 2.
750 7
f
ees 76 202 2.
658 8
r
eal
li
fek0wl
edgeandski
l
ls 76 189 2.
487 9
(
ifout
stat
ion1)l
i
vingcost 76 180 2.
368 10
st
ri
ctenv
ironment 76 182 2.
395 11
i
sonl
i
needucat
ionhel
pful 76 157 2.
066 12
basi
cSECs 76 155 2.
039 13
SEC necessar
yandusef
ul 76 57 0.
750 14
onl
i
needucat
ionbet
tert
hanof
fl
ine 76 13 0.
171 15

no.of av
erage
PRI
VATECOLLEGES respondent
s t
otal
scor
e scor e r
ank
compet
it
ivest
ress 19 75 3.
947 1
f
ees 19 71 3.
737 2
qual
i
tyoft
eacher
s 19 63 3.
316 3
sy
ll
abus 19 62 3.
263 4
subj
ect
s 19 62 3.
263 4
basi
cSECs 19 56 2.
947 5
st
ri
ctenv
ironment 19 60 3.
158 5
ot
herf
aci
l
iti
es 19 56 2.
947 6
i
nfr
ast
ruct
ure 19 53 2.
789 7
r
eal
li
fek0wl
edgeandski
l
ls 19 51 2.
684 8
ot
herexpenses 19 50 2.
632 9
(
ifout
stat
ion1)l
i
vingcost 19 39 2.
053 10
i
sonl
i
needucat
ionhel
pful 19 36 1.
895 11
SEC necessar
yandusef
ul 19 16 0.
842 12
onl
i
needucat
ionbet
tert
hanof
fl
ine 19 4 0.
211 13
SUMMARYOUTPUT gov
tvspr
ivat
e

Regr
essi
onSt
ati
sti
cs
Mult
ipl
eR 0.
457279332
RSquar e 0.
209104388
Adj
ustedRSquare 0.
050925265
St
andar dErr
or 0.
492719331
Observati
ons 97

ANOVA
Si
gn
  df SS MS F ce
5.
13491393 0.
32093212 1.
3219468 0.
204
Regr
essi
on 16 6 1 2
19.
4217870 0.
24277233
Resi
dual 80 9 9
24.
5567010
Tot
al 96 3      

Standard Lo
  Coef
fi
cient
s Err
or tStat P-val
ue 95
0.21728779 6.
38764069 1. 0364E- 0.
955
I
nter
cept 1.387956337 1 5 08
-
0.11059142 1.
53436987 0.
1288842
col
l
egest
ate -
0.169688152 6 2 1 0.
389
0.
90804259 0.
3665830
qual
i
tyoft
eacher
s 0.064125097 0.07061904 5 2 0.
076
0.06410508 1.
13512619 0.
2597119
sy
ll
abus 0.072767363 7 6 7 0.
054
0.05266972 0.
26758074 0.
7897107
subj
ect
s 0.014093405 8 8 1 0.
090
0.04586839 0.
41175985
f
ees 0.018886764 6 1 0.
6816166 0.072
0.05522737 0.
89599477 0.
3729437
ot
herf
aci
l
iti
es 0.04948344 6 8 4 0.
060
0.05020499 1.
28822193 0.
2013822
ot
herexpenses 0.064675178 6 2 3 0.
035
0.03093186 0.
20968505 0.
8344465
(
ifout
stat
ion1)l
i
vingcost 0.00648595 6 6 6 0.
055
0.05838196 0.
57701906 0.
5655468
i
nfr
ast
ruct
ure 0.033687508 7 8 2 0.
082
0.04284847 0.
79737165 0.
4275955
compet
it
ivest
ress 0.034166157 2 1 5 -0.05
-
0.06509333 0.
91193351 0.
3645435
reall
if
ek0wl
edgeandski
l
ls -
0.05936079 1 3 9 0.
188
basi
cSECs -
0.075580723 0.05404937 - 0.
1658681
1.
39836454
8 6 0.
183
0.
16921707 0.
20078793
SEC necessar
yandusef
ul 0.
033976747 6 5 0.841374 -
0.30
0.
29475787
i
sonl
i
needucat
ionhel
pful 0.01626713 0.
05518811 1 0.
7689424 0.
093
0.
16471856 - 0.
7821768
onl
i
needucat
ionbet
tert
hanof
fl
ine -
0.045695447 4 0.
27741528 6 0.
373
- 0.
0922406
st
ri
ctenv
ironment -
0.08288253 0.
04863665 1.
70411676 6 0.
179

Ther
eisnosi
gni
fi
cantdi
ff
erencei
nanyoft
hecat
egor
iesf
orbot
hthe
publ
i
candpr
ivat
ecol
l
eges.
(
E)_
otherconcl
usi
onsdr
awn

l
esspr
act
ical
real
li
feknowl
edgeandski
l
lsi
sthemai
npr
obl
em f
acedbyst
udent
s.
Fol
l
owedbyt
estandcompet
it
ivest
ressandbur
den.
Qual
i
tyoft
eacher
s:1=v
erybad,
5=ex
cel
l
ent
.

Fr
om dat
a:qual
i
tyoft
eacher
sisav
erage.
Sy
ll
abus:
1=out
dat
edandi
mpr
act
ical
,5=updat
edandpr
act
ical

Subj
ect
s:1=usel
esssubj
ect
s,5=al
lrel
evant
Manyf
indt
hatt
hei
rcour
secont
ainedusel
esssubj
ect
s.

Envi
ronmenmt alSci
ence,
Mathematics
Evs
envi
ronmentalchemist
ry
Nil
Yes
None
crc
EVS
Nothingisusel
essaccordi
ngtome
EVS
Evs
EVSandengl i
sh
EVS,Humaniti
es,
Forei
gnlanguages,
Managementcour
ses
Learningpr
ogramminglanguageswhichi
snotevenused
Engl i
sh
Hindi
Mor al science...Itwasmor eofabooki ngknowl edger atherthanpractical
under standing
Engl i
sh
EVS
Riti
kaal
Humanr ights
Humanv al
ues
Evs
Ithinkt hepr oblem ist hatmanyoft hesesubj ect
scont ainlit
tleknowledgeof
ther eal world,jobs/cor poratewor ld,businesses,etc.andt husev eniftheymay
ber elatedt oourcour se,inr eall
ifeit'
spoi nt
lesstost udythese.Weneedt o
changet hesy llabusandmakei tbasedonexper ienti
al l
earni
ng, r
atherthan
nonsensi calformul as,theor yandnumer i
cals.Forexampl e,weneedt obegiv
en
knowl edgeofhowt ohandl eourf i
nances, etc.
Electronics
Phy sics
Electronic
EthicsandVal ues,EVS, I
ndianCl assicalMusi c
Softwar eEngi neer i
ng
Economi c
Tax ationLaws
AECC,
Histology
EVS.
Soci alscience
TOC, compi l
er ,Engineer i
ngDesi gn

Subj
ect
sli
keEVSandmor
alsci
encet
oppedt
hel
i
st.
Fees:
1=cheapr
easonabl
e,5=v
eryex
pensi
ve

Ot
herf
aci
l
iti
es:
1=doesn’
tpr
ovi
desuchf
aci
l
iti
esatal
l
,
5=pr
ovi
desal
lrequi
redf
aci
l
iti
es
Ot
herexpensi
ve:
1=cheap,
5=v
eryexpensi
ve

Out
stat
ionst
udentl
i
vingcost
:1=cheap,
5=v
eer
yex
pensi
ve.

Fr
om t
abl
ewecanseet
hatt
hedat
aisl
eftskewedi
ndi
cat
ing
t
hatl
i
vingcostf
orout
stat
ionst
udent
sisf
eltt
obehi
gh.

I
nfr
ast
ruct
ure:
1=badi
nfr
ast
ruct
ure,
5=goodi
nfr
ast
ruct
ure
Real
li
feknowl
edgeandski
l
ls:
1=nopr
act
ical
knowl
edge,
5=hi
ghl
ypr
act
ical

Nosuchext
remegener
alv
iewcanbeobser
vedher
e.
Basi
ccour
ses:
1=doesn’
tpr
ovi
desuchcour
ses,
5=pr
ovi
des
suchcour
ses

Ast
hedat
aisr
ightskewed,
wecanconcl
udet
hatmost
lysuch
basi
ccour
sesar
enotpr
ovi
dedt
othest
udent
s.
7.CONCLUSI
ON

1.
SC/
ST/
OBC/
EWSar
eal
lfaci
ngeconomi
cdi
s-sat
isf
act
ion.
Economi
cidshoul
dbepr
ovi
dedt
osuchcl
asses.

2.
Forgener
alcat
egor
yqual
i
tyoft
eacher
sisnotupt
othe
mar
k.

3.
Onl
i
needucat
ioni
sbei
ngdi
sli
skedbymostoft
hest
udent
s.

4.
Wit
hagesat
isf
act
iont
owar
dseducat
iongai
nedi
ncr
eases.
Thi
sal
sopoi
ntst
owar
dst
hatgai
nfr
om educat
ioni
s
r
eal
i
sedi
nthel
ongr
un.

5.
Usel
esssubj
ect
sli
keEVSshoul
dbedoneawaywi
thand
necessar
ybasi
ccour
sest
hatgi
vesomepr
act
ical
andr
eal
l
i
feknowl
edgeshoul
dbei
ncor
por
ated.

6.
Compet
it
ionst
ressi
sonanal
armi
ngr
ise.

7. BI
BLI
OGRAPHY

ht
tps:
//www.
thehi
ndu.
com/
news/
nat
ional
/st
udent
-
sui
cides-
ri
sing-
28-
li
ves-
lost
-ev
ery
-day
/ar
ti
cle30685085.
ece

ht
tps:
//www.
qs.
com/
why
-st
udent
-sat
isf
act
ion-
is-
the-
key
-to
-
student
-r
ecr
uit
ment
/
ht
tps:
//en.
wiki
ver
sit
y.or
g/wi
ki
/Uni
ver
sit
y_st
udent
_sat
isf
act
i
on

ht
tps:
//www.
sci
encedi
rect
.com/
sci
ence/
art
icl
e/pi
i
/S25902
91120300905

ht
tps:
//www.
resear
chgat
e.net
/publ
i
cat
ion/
282293148_
Hig
her
_Educat
ion_
in_
Indi
a_-
_
Issues_
Chal
l
enges_
and_
Suggest
ions

ht
tps:
//www.
uni
ver
sit
ywor
ldnews.
com/
post
.php?
stor
y=20
190129125036113

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