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INTEGRATED CONTRACTOR & Plumbing Works Inc.

No. 17 Paraiso Street, San Francisco, Del Monte Quezon City


Tel. No. 372-27-95 * 415-56-36
Fax No. (632) 374-41-81
*Industrial & Residential Plumbing Works * Mechanical works * Steel Fabrication & Erection * Gen. Construction

PROJECT QUALITY PLAN

SANITARY/PLUMBING
and
FIRE PROTECTION WORKS

The EDADES TOWER and GARDEN VILLAS


Project

CONTROL COPY NO. : __________________


FOR : __________________

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TABLE OF CONTENTS

SECTION

0.0 INTRODUCTION

1.0 MANAGEMENT RESPONSIBILITIES

2.0 QUALITY SYSTEM

3.0 CONTRACT REVIEW

4.0 DESIGN COORDINATION

5.0 DOCUMENT AND DATA CONTROL

6.0 CUSTOMER SUPPLIED PRODUCTS

7.0 IDENTIFICATION AND TRACEABILITY

8.0 WORKS CONTROL

9.0 INSPECTION AND TESTING

10.0 INSPECTION AND TEST STATUS

11.0 NON-CONFORMANCE CONTROL

12.0 CORRECTIVE AND PREVENTIVE ACTION

13.0 MATERIAL PROCUREMENT, HANDLING AND STORAGE

14.0 QUALITY SYSTEM AUDIT

15.0 TRAINING

16.0 SERVICING AND MAINTENANCE

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0.0 INTRODUCTION

i. Introduction

This Project Quality Plan is written to present the organization and activities of
Integrated Contractor And Plumbing Works, Inc. (ICPWI) in relation to Quality
Assurance.

The purpose of this Project Quality Plan is:

a. To establish and maintain an effective and economical Quality


Project Management system and to ensure that the works carried
out by ICPWI conform to the specified requirements of the
contract.

b. To serve as a reference for project based staff.

c. To establish means by which the Client may derive confidence


that the works will be carried out in accordance with specified
requirements of the contract.

The Project Quality plan defines the various systems and procedures which operate
within the Works. It sets down the requirements, provides information and indicates to
staff concern in the procedures to be followed.

Integrated Contractor and Plumbing Works, Inc. recognize that quality is the
responsibility of everybody working on the Works and that the effective application of
this Plan depends upon the knowledge and experience of project staff involved.

By effective application of this Plan, ICPW will:

a. Derive benefits generally achieved through effective Quality Plan.

b. Establish and maintain a high standard and good reputation.

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ii. Definitions

Term Definition

Customer/Owner ----------------------------------------------------

General Contractor ----------------------------------------------------

Architect ----------------------------------------------------

Sanitary/Plumbing Works ----------------------------------------------------


----------------------------------------------------
----------------------------------------------------
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Quality Assurance All planned and systematic actions necessary to


provide adequate confidence that a product or
service will satisfy given requirements for Quality
(ISO 8402).

Quality Plan A document setting out specific quality practice


that shall include the method, program and
management strategy for the Works.

Quality Engineer A person appointed by ICPW to the Qa/Qc group


and will not be directly involved in the
performance of the works.

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STATUS

Rev. Description of Changes Page/Section Date


       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       
       

All changes made to a procedure will be identified as a triangle the number within the triangle
signifies that the page/section at the revision/s made will mean that either the whole page/
document will be re-issued. If it is necessary to issue the whole document, the revision triangles
will be deleted from all pages and all pages will then show the correct revision. Distribution will
only be to those on the Controlled Copy List, the old revision must be removed from the
document /file and replaced by the new revised page/document.

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1.0 MANAGEMENT RESPONSIBILITIES

1.1 Quality Policy Management

It is the policy of ICPW to provide the customer with products and services
which:
a. Meet the requirements of the contract plans and specifications.
b. Are available at the right time.
c. Are economical and reliable.

The quality policy is achieved based on the following:


a. Defining quality so that everyone has the same understanding of what is
to be achieved and why quality is essential to the success of the business.
b. Developing a positive prevention oriented attitude.
c. Indicating clearly that each person is responsible for the quality of their
own work.
d. Implementing quality assurance throughout the project.

The ICPWI quality practices implemented to achieve the quality Policy are based
On the following:
a. A documented quality system.
b. Work procedures that ensure all operations are well planned.
c. Formalizing a system that ensure a smooth flow of accurate and updated
information thus eliminating source of error.
d. Engineers are responsible for instructing and delegating work and for
ensuring it is done in accordance with the procedures.
e. Quality records are maintained to document compliance with the quality
system and contact requirements.

All project staff is required to comply with this policy.

1.2 Project Management Organization

ICPWI has maintained a project management structure which shall be updated


periodically to reflect any changes in the project management structure. ICPWI
has described the position of all staff directly involve in the work affecting
quality.

The position and work description are prepared by the Project Manager.

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1.2.1 Management Responsibilities

ICPWI Project Management is responsible for all aspects of quality management


and for the implementation of this quality plan.

1.2.2 Project Manager

a. The Project Manager will have full responsibility for the Project. He will
be based offsite and will be reporting directly to the ICPWI Management.

b. He will be the single point of official contact between General Contractor


and ICPWI for all matters concerning contracts and the overall progress
of the Works.

1.2.3 Project in-Charge

a. The project in-charge will be responsible for the actual implementation of


the work and completion of the project. He will be based on site and will
be responsible and will report directly to the project Manager.

b. He will be responsible for implementing the quality procedures and


safety procedure put in place for the project.

c. Under his supervision will be personnel that will handle different aspects
of the work.

d. He will be the official representative of ICPWI for the project and will
handle all official communications which requires his attention.

e. He will monitor the progress of the work and will ensure that every
aspects of the work are within schedule.

1.2.4 Project Coordinator

a. The Project Coordinator will be based on the main office and will be
directly responsible for the coordination between the main office and the
project.

b. The Project Coordinator will be assigned to facilitate and monitor all


requisitions, procurement and schedule of deliveries of materials, tools,
equipment and other items required for the project.

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1.2.5 Sr. Project Engineer/Supervisor

a. He will be responsible for the actual implementation of the work and will
assist them in the implementation of quality and safety plan.

b. He will be responsible in ensuring that the work schedule as prepared by


the Management staff and approved by the General Contractor is being
followed.

c. He will be responsible for monitoring all material requirements and


inventory to ensure that ample stock is on hand at all times.

d. Under his supervision will be the supports staff, project foreman and all
other workers directly involves in the project.

e. He will act as the Project in-Charge in case the official Project in-Charge is
off-site.

1.2.6 Jr. Project Engineer/Field Inspector

a. He will be assisting the project supervisor in implementing the work and


will ensure that all contract drawings and approved shop drawings are
strictly followed.

b. He is responsible for preparing all requests for inspection concerning all


plumbing installation and testing.

c. He will coordinate with other trade contractors prior to the start of any
plumbing installation to ensure that the work is not in conflict with the
other contractors own work.

d. He will be partly responsible in maintaining good housekeeping with their


area of responsibility.

1.2.7 QA/QC Engineer

a. The QA/QC engineer will report directly to the General Contractor QA/QC
manager and will receive all instructions only from him or his designated
representative.

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b. He will implement strictly all provisions and instruction of this Quality
Plan.

c. He will record and report all inspections made and will make written
instructions of ICPWI personnel concerned for any rectification or
corrective measures that is to be made on any installation to conform
with the required standard.

1.2.8 Engineering Aide

a. He will responsible for the preparation of all shop drawings, as-built plans
and other required drawings.

b. Under his supervision shall be the Auto-Cad operator who will handle the
actual preparation of the drawings.

c. He will be responsible for the filling, compilation and recording of all


incoming and outgoing documents. He will ensure that all these
documents are filed in a proper and orderly manner.

1.2.9 General Foreman

a. He will be responsible for the deployment of workers to their respective


area of work and will ensure that their work is done in the proper manner
and is on schedule.

b. He will monitor and assess the productivity and efficiency of each worker
and will make recommendation to the project supervisor for any
appropriate action.

1.2.10 Warehouseman

a. He will be responsible for the proper warehousing and safekeeping of all


materials, tools and equipment.

b. He will assist receiving and accepting all deliveries and will ensure that
the quantity and quality of items delivered is as per invoices or delivery
receipts.

c. He will be responsible for maintaining good housekeeping of the field


office, warehouse, fabrication shop and its immediate surrounding.

1.2.11 Timekeeper

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a. He will be responsible for the daily attendance of all office personnel and
workers.

b. He will ensure that every worker before logging in for work is wearing the
company uniform and required safety gears.

1.3 Management Review

The Project Manager, Project in-Charge and the QA/QC Engineer shall review the
Project Quality Plan twice a year o ensue its effectiveness on the works in
Accordance with the project management review procedure.

2.0 QUALITY SYSTEM

2.1 Documentation

The Integrated Contractor and Plumbing Works, Inc. Project Quality Plan
Consists of the following:

i) ICPWI “Quality Policy Statement” which states the company’s goal,


commitment and expectation with regards to quality.

ii) The “Contents” containing the contents of Quality Plan.

Iii) The “Introduction” which describes the aims and purpose of the Quality
Plan.

iv) The “Definitions” which define the key terms used throughout the
Quality Plan.

v) The “Quality Plan” which contains the details to the implementation of


the Quality Plan.

vi) The “Appendix” which contains the Inspection and Test Plan (ITP), Project
Work procedure (PWP) and the forms related to the procedures.

2.2 Project Quality File

A Project Quality File shall be established for the Works. The Project Quality File

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shall be kept on site and shall be the responsibility of the QA/QC Engineer.

The Project Quality File shall include but not limited to the following:

a. Quality Plan (QP) – this set out the quality planning requirements of the
Works.

b. Contract Drawings – this indicates the general layout of the Works.

c. Contract Specifications – which describes the specific requirements of the


Works.

3.0 CONTRACT REVIEW

a. Upon award of the Contract and before proceeding with the Works, the Project
Manager together with the tendering stage and key site management staff shall
Conduct the Post Contact review to discuss the contract conditions, program and
Sequence of work.

b. It is the responsibility of the Project in-Charge to review and coordinate any


discrepancy between the tender documents and contract documents during the
Post Contract Review.

c. Any verbal instructions given by the Customer which will amend the Contract
shall be confirmed in writing by the Project in-Charge.

d. Any requirement that is conflicting from the tender stage shall be discussed by
the Project in-Charge by issuing a Request for Information (RFI) form.

4.0 DESIGN COORDINATION

a. It will be the responsibility of ICPW to detect any design errors or to check if the
installation is within the National Plumbing Code, and with other government
agencies having jurisdiction over the project. Proper notification or queries by
way of issuing a Request for Information (RFI) shall be submitted to individuals
concern for any design error or conflict to prevent any problem that may arise in
the near future.

b. Contract drawings and specifications will be reviewed to verify if these are


sufficient for the proper implementation of the work. Shop drawings will be

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submitted to supplement the contact drawings thereby ensuring the quality of
the work.

5.0 DOCUMENT AND DATA CONTROL

All files and documents shall be kept and recorded separately based on their
purpose or contents. Documents are to be recorded and filed according to the
following.

5.1 Inspection Test and Approval Plan (ITAP)


a. Recording and filing shall be in the order of date and time the ITAP was
submitted to the General Contractor.
b. The file shall contain the date the ITAP was acted upon, the action taken
or the result of the request.

5.2 Construction Drawings

a. The original construction drawings which are the basis of the contract,
shall be stored and kept intact and will be used as reference for future
change order claim in case drawing revisions and contract changes.

b. All drawings received during the construction period shall be properly


recorded and shall supersede all corresponding previous drawings. The
new drawings shall contain the date it was issued and revisions if any.
The superseded drawings shall be stored away to avoid possible mix-up
on its use.

5.3 Shop Drawing

a. Recording and filing shall be in the order of date and time the shop
drawing was submitted to the General Contractor.

b. The file shall contain the date the shop drawing was acted upon and the
action taken.

5.4 Change Order Claim

a. Recording and filing shall be in the order of date and time change order
claim was submitted to the General Contractor.

b. All change order claim shall contain or attached to it the reference to


explain the reason of such claim. The reference shall be in the form of
site instructions, issued revised drawings or approved shop drawings.

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c. The file shall contain the date it was acted upon and the status of the
claim.

5.5 Site Instruction

a. Recording and filing shall be in the order of date and time of the site
instruction was issued to ICPWI.

b. The file shall contain the general content of the site instruction.

5.6 Incoming and Outgoing Correspondence

a. Recording and filing shall be in the order of date and time the
correspondence was received or released by ICPWI.

b. The file shall contain the general content of the correspondence.

5.7 Monthly Progress Billing

a. Recording and filing shall be in the order of date and time the progress
billing was submitted to the General Contractor.

b. The file shall contain the status of the bill and the amount as approved by
the General Contractor.

5.8 Master Index File

a. The master index file shall contain all the above files from item 5.1 to 5.7
including the list of all files in it.

6.0 CUSTOMER SUPPLIED PRODUCT

All customer supplied product shall be requested from the Customer with
corresponding target arrival date and the following procedure shall be
conducted.

a. All supplied products received shall be checked against the delivery order
or invoice. The date and time received shall be recorded and the delivery
receipt signed off accordingly.

b. Goods not in accordance with the order shall be stored and labeled to
identify that the product is non-conformance and to prevent its

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inadvertent use. A non-conformance report shall be sent to the Customer
for their information.

c. Any goods which are missing, damaged or unsuitable foe use shall be
recorded and reported to the supplier and/or customer in writing.

d. Customer supplied products shall be identified with markings for proper


identification in the storage area.

7.0 IDENTIFICATION AND TRACEABILITY

All works executed on the project shall be identified on the construction


drawings, specifications and other related documents.

a. All materials delivered on site shall be recorded in the material delivery


order form. If applicable, material identification shall be shown on their
packaging.

b. All materials stored on site waiting for the test results hall be identified
with markings so as to ensure that they are not used.

c. All materials submitted for approval/testing shall be properly identified.

d. Where traceability is a specified requirement, products shall have a


different identification indicating the location where it is used.

e. All identification records shall be kept and maintained to allow for future
reference.

8.0 WORKS CONTROL

8.1 General

a. All works shall be carried out in accordance with all contract documents,
the Philippine Plumbing Code and other government agencies having
jurisdiction over the project.

b. All personnel assigned to undertake specific activities are identified in the


positional description. ICPWI relies on the skills and experience of its staff
in the execution of the Works in accordance with all applicable
documents.

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c. Verification of the quality of the work procedure shall be considered in
order to prevent the occurrence of non-conformity.

d. If necessary, work instructions shall be given to clarify and define each


aspect of the Works. All work instructions shall be approved by the
Project in-Charge before implementation and shall be included in the
Project Quality File.

e. All work instructions coming from the Contractor that tend to revise or
correct all previous instructions shall be entertained only when done in
writing.

f. Inspection, Test and Approval Plan (ITP) forms shall be established for the
control and monitoring of all works which directly affect quality.

g. A Project Quality File shall be established on the Project.

8.2 Progress Planning and Monitoring

The works shall be executed in a planned and controlled condition in the


following manner:

a. A project construction program shall be established for the Works by the


Project in-Charge and in coordination of the Works and quality concern.

b. Project review meeting shall be held regularly to discuss the planning,


progress, coordination of the Works and quality concern.

8.3 Site Safety

Site safety is the concern of all staff and operatives involve in the Project. Site
safety shall be in accordance with the Safety Plan established for the Works. The
safety officer shall monitor and control safety measures during the execution of
the Works to comply with relevant safety regulations.

9.0 INSPECTION AND TESTING

9.1 General

a. All inspection and testing shall be carried out in accordance with the
customer specific instructions and specifications.

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b. Inspection and testing of materials and/or installation shall be described
in detail in the Inspection, Test and Approval Plan (ITP). The acceptance
criteria shall be clearly defined in the ITP form.

c. Copies of manufacturers, suppliers or third party test certificates and


other guarantees shall be maintained as a record of conformance with
specification and shall be maintained in the project records.

d. The works installed and/or materials shall not be used for the purpose of
maintaining temporary facilities.

e. For all test carried in the Works, The QA/QC Engineer shall ensure that a
copy of test result is obtained and filed for record purposes.

f. Third party test facilities shall be accredited and approved by the


Customer and the Contractor.

g. All measuring and testing equipment shall be calibrated and maintained.


The calibration certificates or reports shall be provided and maintained
on site.

9.2 Incoming Inspection and Testing

a. All incoming materials and equipment shall be inspected to ensure that


they conform to the approved kind and brand of materials and
equipment. Quantity of these items is to be checked and compared with
the delivery receipts or invoices.

b. The warehouseman shall not sign delivery notes until he has inspected
the materials delivered in detail. Where there is not possible (crated or
boxed items), he shall sign the delivery note to signify acceptance of the
deliveries and shall inspect the materials received and record the findings
as soon as practicable after deliveries.

c. If non-conformance is identified on these deliveries, all these materials


shall be properly stored and labeled to prevent its advertent use. All
these materials shall be hauled at site as soon as possible.

9.3 In-Process Inspection and Testing

a. In-process inspection and testing shall be conducted throughout the


execution of the Works where workmanship is the important factor and
in accordance with the customer’s requirement.

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b. In-process inspection and testing shall be conducted in the following
manner:
- For materials, set up approved samples as pre-defined acceptance
criteria.
- Patrol inspection by all personnel concerned and monitoring installation
process.
- Formal inspection of the installation with the ITP and maintaining
records of the inspection.

c. The ITP forms shall be signed by the field engineer requesting the
inspection and the QA/QC Engineer to confirm a satisfactory inspection.

9.4 Customer Representative Inspection and Testing

Where customer representative are required by the Contract to witness all


inspection and testing, the ITP forms shall contain the space for his signature
signifying attendance.

9.5 Final Inspection and Testing

a. Upon completion of the Works, a final inspection shall be done by the


Project in-Charge or his designated representative to check its
conformance with the Customer’s requirements.

b. Upon completion of the final inspection, a written request for final


inspection and acceptance shall be submitted to the Quality Manager for
his disposition.

10.0 INSPECTION and TEST STATUS

a. The inspection and test status of the Works shall be identified in the
project inspection records and ITP.

b. Inspection and test records shall identify the person responsible for the
approval.

c. All approved samples shall be identified with appropriate markings or


label throughout the execution of the Works and shall be kept at the site
sample room.

11.0 NON-CONFORMANCE CONTROL

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a. When a non-conformance material or installation is identified, control
shall be taken to prevent use or installation. The non-conformance shall
then be documented.

b. All materials identified as non-conforming shall be immediately taken out


of site to prevent the inadvertent use for installation.

c. All installation identified as non-conforming shall be immediately


rectified and corrected to conform to the Customer’s requirement. The
non-conformance shall be documented to prevent similar occurrence.

12.0 CORRECTIVE AND PREVENTIVE ACTION

Where a non-conforming material or installation has been identified, the QA/QC


Engineer shall record the non-conformity and shall initiate corrective and preventive
action.
12.1 Corrective Action

a. Investigate the cause of non-conformity and record the results of the


investigation of the non-conformance report.

b. Determine the corrective action needed to eliminate the root cause of


the non-conformance.

c. Apply appropriate controls to ensure that the corrective action is taken


and its effectiveness in reducing the occurrence of similar non-
conformities.

12.2 Preventive Action

a. Use of quality records or procedures to detect and eliminate potential


cause on non-conformities.

b. Determine the steps needed to deal with the problems which may
include the changing of working procedure or providing additional
training on all personnel concerned.

12.3 Customer’s Complains

a. All Customers' complains received by the Project in-Charge shall be


documented.

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b. Investigation shall at once be conducted and the results discussed and
recorded.

c. If the Customer’s complains are warranted, corrective and succeeding


preventive action shall be taken to resolve such complains.

13.0 MATERIAL PROCUREMENT, HANDLING AND STORAGE

13.1 Procurement

ICPWI shall ensure that the manufacturer, supplier or distributor is capable of


meeting the agreed delivery schedule of all materials and equipment of the
project.

13.2 Handling

The warehouseman shall take all practical measures to ensure that the materials,
tools and equipment are not damage during and after deliveries. Suitable
method or mechanical equipment shall be used to ensure that the items are
handled properly.

13.3 Storage

The warehouseman shall ensure that all materials, tools and equipment are
stored in clean, dry and secured area. Precautionary measures shall ne taken to
ensure that the items are not damaged during storage.

14.0 QUALITY SYSTEM AUDIT

This Quality System shall be audited periodically to assess its effectiveness and end
result on all construction contracts. Appropriate addition or revision of provision shall
be done to further improve the positive effect of this plan on all undertakings.

15.0 TRAINING

All personnel of the end user that will be tasked to handle the plumbing system shall be
oriented and trained on the proper operation and maintenance of the system. To be
given emphasis are the operation and control of the following mechanical units:

a. Water Pumping System – the pump supplier shall assist in the training and shall
provide the operation and maintenance manual of the pump.

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b. Automatic Control Valves – location of these items shall be identified; operation
and maintenance manual will be provided.

16.0 SERVICING AND MAINTENANCE

Included in the contract is the free maintenance period of one (1) year. Guaranty Bond
secured from refutable company shall be submitted to further guaranty the quality of
the work.

The free maintenance period of one (1) year will cover the following:

a. Materials supplied – all materials that become defective during this


period shall be replaced and installed free of charge.

b. Quality Installation – all defects on the installation that become evident


during this period shall be rectified free of charge.

This provision does not include the free maintenance of all defects that resulted from
faulty or improper use of the system.

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