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BENJAMIN BAUGHMAN

1450 Alta Vista Street Dubuque, IA 52001


319-591-1438
benbaughman70@gmail.com

SKILLS
 Strong Communication and Interpersonal Skills
 Adaptable and Flexible
 Responsible
 Time Management
 Goal-Driven
 Able to work in teams
 Critical Thinking
 Problem Solving
 Decision Making

EDUCATION

12/ 2022: EXPECTED


BACHELOR’S DEGREE, LORAS COLLEGE
B.A. in Criminal Justice with Minor in Psychology
Extra-Curricular Activities: Football
Academic Honors: Dean’s List Spring 2020, Spring 2021, Fall 2021

05/ 2019
HIGH SCHOOL DIPLOMA, WASHINGTON HIGH SCHOOL
Extra-Curricular Activities: Football (4 years), Soccer (4 years, Team Captain 1 year), Concert
Band (4 years, Section Leader 1 year), Marching Band (4 years, Section Leader 1 year), Choir (3
years)

WORK EXPERIENCE
03/2022 – CURRENT
INSIDE LAWN/ GARDEN SALES ASSOCIATE, LOWE’S – DUBUQUE, IOWA
 Greeted customers, helped locate merchandise and suggested suitable options.
 Answered customer questions about products and services, helped locate
merchandise and promoted key items.
 Checked pricing, scanned items, applied discounts and printed receipts to ring up
customers.
 Listened to customer needs and desires to identify and recommend optimal
products.
 Displayed merchandise by arranging in appealing ways to boost sales.
 Opened, shelved and merchandised new products in visually appealing and
organized displays for optimal sales promotions.

05/2021 – 08/2021
MERCHANDISING SALES ASSOCIATE, LOWE’S – DUBUQUE, IOWA
 Organized racks and shelves to maintain store visual appeal, engage customers and
promote specific merchandise.
 Provided positive first impressions to welcome existing, new and potential
customers.
 Helped customers locate products and checked store system for merchandise at
other sites.
 Answered customer questions regarding sizing, accessories and proper care for
merchandise.
 Prepared merchandise for sales floor by pricing or tagging.
 Solved customer challenges by offering relevant products and services.

05/2017 – 08/2019
COURTESY/ CASHIER, HY-VEE – WASHINGTON, IOWA
 Filled and organized shelves with appropriate merchandise to maximize sales and
upkeep a visually pleasing appearance.
 Sought out customers to assist in finding items they requested, as well as
suggested other possible items they might enjoy.
 Upon successful purchase, I would assist customers with carrying and loading
groceries into their vehicle.
 Maintained clean, clear, and safe floor for customers to make their shopping
experience as positive and quick as possible.
 Provided good customer service by scanning their groceries as well as being
responsible for money in register I worked at.

04/2015 – 05/2017
COURTESY, FAREWAY – WASHINGTON, IOWA
 Filled and organized shelves with correct items to maximize sales as well as to
give the customers a positive shopping experience
 Make store look presentable Maintained displays, signs, and shelves to keep a
visually pleasing appearance.
 Assisted customers with good customer service by telling/ showing customers
where the items they requested are.
 Provided positive customer service and courtesy by carrying purchased groceries
to the customers vehicle.
 Maintained clean, clear, and safe floors for customers to create a positive shopping
experience as well as to maintain the visually pleasing appearance.

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