LBC EXPRESS

HOLDINGS, INC. (LBC

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 Service Sector

I. Company Description
a. Company History

LBC Express Holdings, Inc. (LBC), formerly Federal Resources Investment Group, Inc.
(FED), was incorporated on July 12, 1993 as Federal Chemicals, Inc. to engage in the
manufacture of various adhesives and sealants and other chemicals for hardware,
construction, do-it-yourself, and industrial applications. In July 2015, LBC Development
Corporation (LBCDC) completed its tender offer to FED's shareholders and became the
owner of 59.1% the Company. By October 2015, LBCDC acquired more shares and
increased its equity interest in FED to 84.6%. FED subsequently applied for the change in
corporate name to the present one, which the SEC approved on October 12, 2015. The
Company, however, maintained its primary purpose of being a holding company. LBC's
business comprises of two primary segments: logistics; and money transfer services. The
logistics business serves retail customers and corporate customers. Meanwhile, the
money transfer services segment is comprised of both domestic and international
remittance services. As of December 31, 2019, LBC offered logistics services at 1,466
Company-owned branches in the country and 75 Company- and partner-agent branches
in 29 other countries and territories worldwide.

 Vision. LBC shall be the access and delivery solutions provider of choice,
professionally and technologically. Equipped to serve Filipino families and business
entities through total customer experience.
 Mission. Linking and bridging customers through our network and innovating new
solutions to provide faster, easier, and more cost-effective delivery solutions.
 Objectives. to cultivate mutually beneficial relationships with its employees,
customers, investors, and suppliers in all activities, the first priority would be safety.
The highest ethical and professional practices will be applied to all business
operations.

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 Service Sector

II. Stakeholder Review

The table below presented the list of a company’s typical stakeholder. The firm must
examine the given list and try to characterize applicable stakeholders to the business. Then,
firms must identify stakeholders’ expectations from the organization, along with some
expected results/benefits to the organization when the given expectations are met.

Stakeholder type Applicable Expectations Results

(Yes or No)
i. recognition of i. Display a positive
service by and respectful
providing fair attitude.
remuneration as ii. Work with honesty
Employees YES also incentives. and integrity.
ii. stability of
employment.
help improve standard
of living.
i. A fair and i. It results a
proper better
connection to connection
the company. between the
Unions YES employer and
the employees.
ii. It avoids
deadlock.
i. a fair and steady i. They trust the
rate of return company and
(dividend) on maybe, they add
investment. other investments

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 Service Sector

ii. Increase in the to the firm.

Shareholders YES future earning
of the company.
Increase in the market
capitalization of
investment.
i. They expect i. They trust the
to pay debts company in
in the bank terms of loan.
Bank YES with the ii. It easy to
interest. negotiate
between the
bank and the
company.
i. Increase in i. it allows the
the future reduce the
earning of potential
Insurance Company YES the financial loss by
company. transferring the
ii. risks via
insurance.
i. Growth in i. They help and
employment support the
generation to project of the
Local Community YES secure good company.
local
employment.
Protection of
environment.
i. They expect i. They must
a good advocate and

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 Service Sector

environment sustain the

and proper protection of
Environmentalists YES use of the
natural environment.
resources.
i. Behave as a i. They are
responsible and approving
good corporate planning
citizen. applications,
ii. Non-evasion of enforcing
taxes and dues health, safety,
Local authority YES to the environment,
government. and trading
Involvement in social standards
cause, charities, requirements,
donations etc. and they are
issuing permits.
i. Provide quality i. They patronize
goods or the
services at a fair product/services
Customers YES price and on fair of the company;
terms. they help to gain
Restraint from profit and
restrictive practices or achieve the
unfair practices. objectives of the
company.
Ability to pay the i.
Suppliers/Contractors YES principal and interest as
per contractual
obligations.

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 Service Sector

III. Assessment of Issues

a. A comprehensive evaluation of the company’s activities, products, and services and
their corresponding environmental aspects (negative impacts on the environment).

Activities Impact Impact Impact Energy Waste Noise/ Others

/ on On On issues issues Odor Biodiversit
Products air water land Issues y
/
Services
- It creates - On-site diesel Major -energy - used oil -noise and Transporta
air pollution, spillage is a transporta consumpti transportati carbon tion also
and emits a possibility. tion on in on monoxide influences
large - The main facilities transport emissions biodiversit
amount of effects of can sector is are known y. The
carbon transport degrade the main to have need for
dioxide, operations on the quality cause of direct constructi
which water quality of life in pollution. harmful on
contributes predominantly cities by effects to materials
to global arise from oil erecting the and the
Services/ warming. spills. physical environme developm
Transpor Road barriers, nt. ent of
t of transport is raising -Noise land-based
products the most noise pollution transporta
nationwi significant levels, has the tion has
de. contributor emitting potential led to
to global odors, to damage deforestati
warming in reducing people on.
the urban and
transportati aesthetics, animals on
on sector. and land and

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 Service Sector

affecting at sea.
the built Loud or
environme inescapabl
nt. e noises,
ranging
from road
noise to
rock
concerts,
can cause
hearing
loss,
tension,
and high
blood
pressure.

References
(n.d.). Retrieved from https://www.lbcexpressholdings.com/annualreport2019/?page_id=2

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