VALIDATION QUESTIONNAIRE

VALIDATION OF OCCUPATIONAL STANDARDS AND NATIONAL VOCATIONAL QUALIFICATIONS

MANAGEMENT LEVEL 4

Qualification Overview
A Level 4 NVQ qualification recognises competence involving the application of a range of fundamental principles and complex techniques across a wide and unpredictable variety of contexts. Very
substantial personal autonomy and often significant responsibility for the work of others and for the allocation of resources, as well as personal accountabilities for analysis, design, planning,
execution and evaluation.

The CARICOM Qualifications Framework states that a person at this level:

 Takes managerial responsibility for the work of others within a defined and supervised structure.
 Takes some responsibility for implementing courses of action exercising some initiative and independence in carrying out defined activities at a professional /equivalent level.
 Manages resources within defined areas of work or study.
 Takes account of roles and responsibilities of self and others in carrying out, completing and evaluating tasks.

Who is the Qualification for?

This level 4 Management qualification is for middle managers and supports the development of their ability to manage individuals and teams. The qualification develops the knowledge and skills
required to take on higher level responsibilities such as implementing change, managing a budget, managing a project and managing information and knowledge in an organisation. It provides skills
and knowledge for individuals entering the management sector in roles including, but not limited to: Manager, Deputy Manager, Duty Manager and Operational Manager.

Note: All 14 units are mandatory.

A range of international standards were sourced and used in the development of these units:
The Chartered Management Institute (CMI), UK National Occupational Standards on Management and Leadership, City and Guilds - Institute of Leadership and Management

Technical and Vocational Education and Training (TVET) Council 1

NVQB Validation Questionnaire
Version 1.1 October 2020
 Functional Units Element Titles Does the unit Does the unit Are the functions Would a potential
To be competent a person must be able to: adequately represent adequately describe covered in the unit for candidate normally have
the essential aspects of what employers want the most part, the the opportunity in the
the work role? people working in this responsibility of course of his/her day-to-
Y/N/NS* work role to do and individuals in the level day work to achieve the
(Unit Descriptor) know? to which it has been unit?
Y/N/NS* assigned? Y/N/NS*
(Unit Descriptors) (Element titles) Y/NS/NS*
Unit Title 1: Manage Safety and Health in own area of 1.1 Evaluate responsibilities and YES YES YES YES
Responsibility liabilities in relation to safety
This unit describes the knowledge, skills and attitudes and health legislation and
required to manage safety and health requirements in regulations
your area of responsibility. It details the outcomes 1.2 Assess and minimise safety
required to evaluate responsibilities and liabilities, and health risks in own area
assess risks, communicate and monitor safety and of responsibility
health policies to comply with regulatory and 1.3 Review health and safety
organisational requirements for safety and health. policy in own area of
responsibility
1.4 Monitor health and safety in
own area of responsibility
Unit Title 2: Manage personal work priorities and 2.1 Identify personal and YES YES YES YES
professional development professional development
This unit deals with the knowledge, skills and attitudes requirements.
required to manage own performance and professional 2.2 Set and meet own work
development. Particular emphasis is on setting and priorities.
meeting priorities, analysing information and using a 2.3 Develop and maintain
range of strategies to develop further competence. professional competence
This unit applies to managers and focuses on the need
for managers to be organised, focused and skilled, in
order to effectively manage the work of others.
Unit Title 3: Develop and sustain working 3.1 Identify stakeholders and YES YES YES YES
relationships stakeholders and organisations their relevance to the
This unit deals with the knowledge, skills and attitudes organisation 3.2 Establish
required to develop productive and sustainable working working relationships with

Technical and Vocational Education and Training (TVET) Council 2

NVQB Validation Questionnaire
Version 1.1 October 2020
 Functional Units Element Titles Does the unit Does the unit Are the functions Would a potential
To be competent a person must be able to: adequately represent adequately describe covered in the unit for candidate normally have
the essential aspects of what employers want the most part, the the opportunity in the
the work role? people working in this responsibility of course of his/her day-to-
Y/N/NS* work role to do and individuals in the level day work to achieve the
(Unit Descriptor) know? to which it has been unit?
Y/N/NS* assigned? Y/N/NS*
(Unit Descriptors) (Element titles) Y/NS/NS*
relationships with stakeholders and organisations. stakeholders 3.3 Create an
environment of trust and mutual
respect
3.4 Establish networks and
relationships
3.5 Interact with other
organisations
3.6 Monitor and control
stakeholder relationships
Unit Title 4: Promote equality of opportunity, diversity 4.1 Access sources of information YES YES YES YES
and inclusion and assistance related to
This unit deals with the knowledge, skills and attitudes equal opportunity policies and
required to foster and promote equality of opportunity, practices 
diversity and inclusion in the workplace. 4.2 Promote equality of
opportunity, diversity and
inclusion within your area of
responsibility
4.3 Monitor equality of
opportunity, diversity and
inclusion within own area of
responsibility
Unit Title 5: Plan and manage projects 5.1 Plan and prepare a project YES YES YES YES
This unit deals with the knowledge, skills and attitudes plan
required to plan and manage a project. This involves 5.2 Coordinate team members
developing and agreeing a project plan, implementing, and resources for the project
monitoring and controlling changes to the plan. It also 5.3 Implement the project plan
involves ensuring that the project achieves its key 5.4 Evaluate the completion and

Technical and Vocational Education and Training (TVET) Council 3

NVQB Validation Questionnaire
Version 1.1 October 2020
 Functional Units Element Titles Does the unit Does the unit Are the functions Would a potential
To be competent a person must be able to: adequately represent adequately describe covered in the unit for candidate normally have
the essential aspects of what employers want the most part, the the opportunity in the
the work role? people working in this responsibility of course of his/her day-to-
Y/N/NS* work role to do and individuals in the level day work to achieve the
(Unit Descriptor) know? to which it has been unit?
Y/N/NS* assigned? Y/N/NS*
(Unit Descriptors) (Element titles) Y/NS/NS*
objectives and is completed to the satisfaction of the outcome of the project
project sponsors and any key stakeholders.
Unit Title 6: Initiate and implement operational 6.1 Develop an operational plan YES YES YES YES
change 6.2 Implement an operational
This unit aims to develop the knowledge and skills plan
required to initiate and implement operational change. 6.3 Manage operational change
Upon completion of this unit, learners will have 6.4 Evaluate the effectiveness of
developed an understanding of the planning and an operational plan
implementation of operational change and will be able 6.5 Evaluate the effectiveness of
to plan, prepare for, manage and evaluate operational operational change
change.
Unit Title 7: Manage risk in own area of responsibility 7.1 Establish the context of the YES YES YES YES
This unit deals with the knowledge, skills and attitudes risk
required to evaluate and manage risks in your own area 7.2 Identify and analyse risks for
of responsibility and communicate information on risks current and planned activities
to relevant stakeholders. 7.3 Communicate identified risks
7.4 Select and implement actions
to reduce risks
Unit Title 8: Deal with conflict 8.1 Identify the cause of conflict YES YES YES YES
This unit deals with the knowledge, skills and attitudes 8.2 Establish and implement
required to handle difficult interpersonal situations and strategies for dealing with
address the conflicts that may arise in day-to-day work conflict
activities. It includes identifying the cause of conflict, 8.3 Evaluate the response and
establishing and implementing strategies for dealing outcome
with conflict and evaluating the response and
outcomes.

Technical and Vocational Education and Training (TVET) Council 4

NVQB Validation Questionnaire
Version 1.1 October 2020
 Functional Units Element Titles Does the unit Does the unit Are the functions Would a potential
To be competent a person must be able to: adequately represent adequately describe covered in the unit for candidate normally have
the essential aspects of what employers want the most part, the the opportunity in the
the work role? people working in this responsibility of course of his/her day-to-
Y/N/NS* work role to do and individuals in the level day work to achieve the
(Unit Descriptor) know? to which it has been unit?
Y/N/NS* assigned? Y/N/NS*
(Unit Descriptors) (Element titles) Y/NS/NS*
Unit Title 9: Manage flexible working arrangements 9.1 Plan and develop flexible YES YES YES YES
This unit deals with the knowledge, skills and attitudes working arrangements
required to make decisions regarding the flexible 9.2 Evaluate flexible work
working of staff. opportunities
9.3 Introduce and initiate flexible
There are a wide range of flexible working working arrangements
arrangements available, covering both when persons 9.4 Review flexible working
work (full/ part/ flexi-time, time off in lieu, job sharing, arrangements
annual hours etc.) and where persons work from home.
Unit Title 10: Manage resources in own area of 10.1 Identify and confirm YES YES YES YES
responsibility resources
This unit deals with the knowledge, skills and attitudes 10.2 Monitor resources and
required to manage the financial and physical resources review processes
required to carry out planned activities in your area of
responsibility. It involves identifying required resources
and planning how they will be used effectively,
efficiently, sustainably, safely and securely while
monitoring resource use and taking corrective action, if
required.
Unit Title 11: Manage information and knowledge 11.1 Develop information and YES YES YES YES
management systems knowledge management systems
This unit describes the knowledge, skills and attitudes 11.2 Evaluate information and
required to manage an information and knowledge knowledge systems
management system. It applies to individuals who are 11.3 Monitor information and
responsible for ensuring that key information and knowledge management systems
organisational knowledge is retained, made accessible in your area of responsibility
to others and improves business outcomes. The unit

Technical and Vocational Education and Training (TVET) Council 5

NVQB Validation Questionnaire
Version 1.1 October 2020
 Functional Units Element Titles Does the unit Does the unit Are the functions Would a potential
To be competent a person must be able to: adequately represent adequately describe covered in the unit for candidate normally have
the essential aspects of what employers want the most part, the the opportunity in the
the work role? people working in this responsibility of course of his/her day-to-
Y/N/NS* work role to do and individuals in the level day work to achieve the
(Unit Descriptor) know? to which it has been unit?
Y/N/NS* assigned? Y/N/NS*
(Unit Descriptors) (Element titles) Y/NS/NS*
applies to information and knowledge management
systems which comprise policies, protocols, procedures
and practices to manage information and knowledge
within the organisation and among relevant
stakeholders.
UA32204 Manage teams 1. Confirm team requirements YES YES YES YES
This unit describes the knowledge, skills and attitudes 2. Implement strategies to
required to provide direction to members of a team and manage teams
support and manage them to achieve team and 3. Manage team performance
individual objectives. 4. Evaluate team performance
UA32604 Develop and manage budgets 1. Plan for and collect YES YES YES YES
This unit describes the knowledge, skills and attitudes information for budget
required to collect and analyse information as well as 2. Develop budget
develop and manage a budget in a variety of situations. 3. Finalise budget and allocate
resources
4. Monitor and control budget
5. Complete financial and
statistical reports
UA00604 Manage staff performance 1. Link performance activities to YES YES YES YES
This unit deals with the knowledge, skills and attitudes organisational goals
required to manage performance in accordance with 2. Set performance standards and
the organisational performance management system. expectations
It includes linking individual and/or workgroup activities 3. Measure performance
to organisational goals, setting performance achievements
expectations, measuring performance achievements, 4. Renegotiate performance,
and renegotiating performance and development plans. learning and development plans

Technical and Vocational Education and Training (TVET) Council 6

NVQB Validation Questionnaire
Version 1.1 October 2020
 Functional Units Element Titles Does the unit Does the unit Are the functions Would a potential
To be competent a person must be able to: adequately represent adequately describe covered in the unit for candidate normally have
the essential aspects of what employers want the most part, the the opportunity in the
the work role? people working in this responsibility of course of his/her day-to-
Y/N/NS* work role to do and individuals in the level day work to achieve the
(Unit Descriptor) know? to which it has been unit?
Y/N/NS* assigned? Y/N/NS*
(Unit Descriptors) (Element titles) Y/NS/NS*
The knowledge and skills described in this unit must be 5. Document and analyse
applied within the legislative, regulatory and policy collected information relating to
environment in which they are carried out. performance management

Y N NS

1. Does the combination of units make up a qualification which is relevant Y

in the workplace and labour market?

2. Would this qualification meet your needs in recruiting/developing/certifying Y

competent staff?

3. Are the functions clear and comprehensible for the persons working in the sector? Y

4. Do you endorse the standard for use in Barbados? Y

*Y – Yes N – No NS – Not sure

Technical and Vocational Education and Training (TVET) Council 7

NVQB Validation Questionnaire
Version 1.1 October 2020
Additional Comments

Name CAPT (DR) DREANA MARSHALL

Organisation BARBADOS DEFENCE FORCE – TRAINING & DEVELOPMENT INSTITUTE

Designation CURRICULUM DEVELOPMENT SPECIALIST

Date 27 SEPTEMBER 2021

Technical Writer _________________________

Senior Technical Officer __________________________

Technical and Vocational Education and Training (TVET) Council 8

NVQB Validation Questionnaire
Version 1.1 October 2020
TVET Council NVQ Level Descriptors

Level The following serves as a guide to the overall competence of a person who obtains a qualification at the corresponding level:

Knowledge and skills in the performance of routine or predictable work activities

1 Semi-Skilled Operator
Knowledge and skills in a variety of contexts – complex, non-routine, with individual responsibility and autonomy at times.
2 Craft or Skilled Worker
Knowledge and skills in the performance of a wide range of contexts – complex and no-routine; with considerable responsibility, autonomy, and ability to guide others.
3 Technician/Supervisor
Knowledge and skills performed in a broad range of technical/professional work activities; responsible for work of others and allocation of resources.
4 Technologist/Junior
Manager/Graduate
Professional
Knowledge and skills performed across a wide, often unpredictable variety of contexts: substantial, personal autonomy with significant responsibility for work of others and allocation
5 Chartered/Advanced of resources: accountable for analysis, diagnosis, planning, design, execution and evaluation of projects.
Professional/Senior
Manager

Technical and Vocational Education and Training (TVET) Council 1

NVQB Validation Questionnaire
Version 1.1 October 2020