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  • HOD MOM 14 January 2022

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    sukarmajaya
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    1. The meeting minutes from January 14, 2022 covered various operational updates and action items for different departments at the property including electricity savings, maintenance projects, staff training, marketing initiatives, and COVID-19 protocols. 2. Key discussion points included an update on ongoing maintenance projects, the need to improve food and beverage service consistency and training, strategies to increase bookings such as targeted marketing campaigns, and ensuring all staff follow health and safety protocols like mask wearing. 3. Action items were assigned to departments such as facilities, food and beverage, sales, reservations, and human resources to address issues brought up in the meeting.

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    HOD MOM 14 January 2022 (1)

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    1. The meeting minutes from January 14, 2022 covered various operational updates and action items for different departments at the property including electricity savings, maintenance projects, staff training, marketing initiatives, and COVID-19 protocols. 2. Key discussion points included an update on ongoing maintenance projects, the need to improve food and beverage service consistency and training, strategies to increase bookings such as targeted marketing campaigns, and ensuring all staff follow health and safety protocols like mask wearing. 3. Action items were assigned to departments such as facilities, food and beverage, sales, reservations, and human resources to address issues brought up in the meeting.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    12 views2 pages

    HOD MOM 14 January 2022

    Uploaded by

    sukarmajaya
    1. The meeting minutes from January 14, 2022 covered various operational updates and action items for different departments at the property including electricity savings, maintenance projects, staff training, marketing initiatives, and COVID-19 protocols. 2. Key discussion points included an update on ongoing maintenance projects, the need to improve food and beverage service consistency and training, strategies to increase bookings such as targeted marketing campaigns, and ensuring all staff follow health and safety protocols like mask wearing. 3. Action items were assigned to departments such as facilities, food and beverage, sales, reservations, and human resources to address issues brought up in the meeting.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    of 2

    MINUTES OF MEETING

    Friday,14 January 2022


    Attendance : Devi Maharani, Kompyang, Arjana, Md Arwati, Man Jana, Agustina, Sukarmajya, Pustaka Ari, Budana
    Absent : Tangsa (Ubud), Agus IT (Ubud), Mang Tria, Wiwik (Sales Trip)

    Subject Action by
    - Last week minutes meeting update from Pak Arjana:

    1. Electricity saving cost program


    2. Project sunset at vila #40 & #41 done
    3. Project HK storage at VME
    4. Project path way at Prana
    5. Pond pump at Prana Entrance
    6. Drainage project at villa #20 & #21 will start by Friday
    7. Plunge pool Spa will follow up on Monday
    8. F/u bath tub area at villa #14 & #19
    9. F/u Leaking at lobby, Oswego and Reservation office
    10. Need to do cleaning at Sunset area step by step. First priority is
    cleaning linen at all empty villa. All linen need to take out first than
    wash and after that keep the clean linen at storage.
    11. Will do inspection to Sunset & FB area on Tuesday, 18 January 2022
    12. Spa carpet need to replace
    13. Wooden partition at Prana plunge pool area need to replace
    14. Steam for Spa

    - FO
    1. Will join staff training regarding upselling & cross selling today at
    2pm
    2. Mobile phone for Guest Experience already coming, please Bu
    Made to make a received voucher for hotel asset
    3. FO car already done for service & the maintenance
    4. Please park Buggy car at lobby area
    5. Please check with Pak Ngurah-Purchasing for wet tissue for FO
    6. Please create the SOP for Hand Sanitizer for guest during check in
    and also create SOP for using ciboria (wet tissue) for lobby only

    - GARDEN
    1. Relate with Tanah Subur/kompos, have already check with
    Seminyak Clean and basically that is free
    2. Got comment from our neighbor regarding our bougainvillea tree-
    need to cut

    - FB
    1. F/u FB promotion that request by Ibu Wiwik
    2. FB defect list need to f/u with Pak Tangsa and need to do general
    cleaning at Prana Restaurant
    3. Consistency of product need to keep (Breakfast set up not
    presentable)
    4. Need to do development with FB team-first need to do coffee
    training for the staff

    - Sales/Revenue
    1. Pick up booking in January little bit slow, so we focus marketing
    campaign at OTA to increase our visibility for Domestic market
    2. For Imlek Flyer will be share at business listing
    3. Need to share during meeting regarding Daily Revenue achieve and
    Target Revenue
    4. Sales Advertising
    5. Nyepi promotion need more aggressive
    6. Current promotion that we do is only using barter system

    - Reservation
    1. Please make sure to FO team during handle villa inspection with the
    guest especially for 3 BRV-please showing villa at VME

    - HRD
    1. Please make sure all staff always wearing mask and other thing
    relate with CHSE
    2. Need to set training for HK staff next week.
    3. For Security during low occupancy, please keep assist gardener staff
    to swipe at path way area.

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