LOVELY PROFESSIONAL

UNIVERSITY

School of Mittal School Of Business

Faculty of Business Ethics
Name of the faculty member MEGHA SINGH

Course Code: MGN 253 Course Title:

Academic Task No: 02 Academic Task Title:
Date of Allotment: 30.09.2022 Date of Submission: 22.10.2022
Student Roll No: RQ2109A34 Student Reg. No: 12102513
Term: Section: Q2109
Max. Marks: 30 Marks. Obtained:
Evaluation Parameters (Parameters on which student is to be evaluated-To be
mentioned by students as specified at the time of
assigning the task by the instructor)

Learning Outcomes: (Student to write briefly about learnings obtained from

the academic tasks)

Declaration:
I declare that this Assignment is my individual work. I have not copied it from
any other students’ work or from any other source except where due
acknowledgement is made explicitly in the text, nor has any part been written
for me by any other person.

Evaluation Criterion: Rubrics on different parameters

Student’ Signature: Anand Kumar

Evaluator’s Comments (For Instructor’s use only)

General Observations Suggestions for Improvement Best part of assignment

Evaluator’s Signature and Date:

Reliance company LTD.

products, that contributes

in improving consumer’s
life in Personal care,
Health
Care and foods.
ABOUT OF THE COMPANY:- Reliance Industries Limited is
Indian multinational conglomerate company, headquartered in Mumbai. It has
diverse businesses including energy, petrochemicals, natural
gas, retail, telecommunications, mass media, and textiles. Reliance is one of
the most profitable companies in India, the largest publicly traded company in
India by market capitalisation, and the largest company in India as
measured by revenue. It is also the one of the top largest
employer in India with 10,00,000 employees directly and
indirectly in the world. RIL has a market capitalisation of US$195
billion and revenue $96 billion with $7.7 billion net profit as of October 2022.
The company is ranked 104th on the Fortune Global 500 list of the world's
biggest corporations as of 2022. Reliance continues to be India's largest
exporter, accounting for 10% of India's total merchandise exports and access
to markets in over 100 countries. Reliance is responsible for almost 10% of the
government of India's total revenues from customs and excise duty. It is also
the highest income tax payer in the private sector in India. The company
has free cash flows. Reliance Industries became the first Indian company to
cross 100 billion dollars in revenues.

Vision
We are totally dedicated to building a reputation as the most professional and highly valued
circuit board supplier to our customer base as an industry partner.

Mission Statement
We will continue to invest in our people, the most up-to-date processes and enhance our
production capabilities to add real value for our customers.
We will never compromise environmental protection and we strive to provide a genuine
one-stop service for our customers with a focus on continual cost reduction and
improvement.

 ETHICAL ISSUE OF RELIANCE COMPANY.

The issue is related to the GPRS speed of the Reliance GSM. This issue was identifies in the
year of 2011. Reliance telecommunication has spent many years in the telecom market of
India successfully. Afterwards, it gets involved in the unethical issue related to services
provided to the customers. The story indicated that how company had offered the high
speed GPRS and provided the low speed GPRS instead of the offered one. With the passage
of time, the need of data is increasing. Some people are using fast lighting speed of high
tariff 3G operators, while some people in India are hopeful to acquire the 4G Lte to use.
People want to use the affordable broadband wireless in the upcoming days. In the
international market, the data market is flourishing. The palyers of CDMA EVDO are
upgrading the network of EVDO Rev B. on the other hand, the national company of India,
Reliance Company, is backlogging via its operator Reliance GSM. It is performing and doing
some unethical issue that is causing problem to many people.
When a consumer recharges with the pack of rupees 99 for thirty days, a GPRS pack
intended to give six GB GPRS per EDGE, the Reliance GSM is capping the speed of GPRS with
in sixty-four Kbps. Mobile Data Monitoring Application indicated that the network enabled
by network is 64 kbps while the company supposed to give 236.8 Kbps speed on an average.
This speed is not sufficient and slow on the network of 2G. It is also observed that when the
data card or the mobile device of 3G gets such low speed of 64 kbps, the consumer has to
encounter the useless speed. The consumers in this way do not get the quality of the
product claim by the Reliance GSM Company.
The ethical issue in this case is that when the person recharges the twoG GPRS per EDGE, it
is the right of the consumer to get the speed of 2G not, not less than that. However, the
customers have to bear the low quality product due to the low speed such as 64 kbps, the
slowest speed in comparison of 2G.