Name: Varsha.

V MISIS: M00849403

ASSIGNMENT- 3

JOB DESCRIPTION AND PERSON SPECIFICATIONS

JOB DESCRIPTION OF A CAR SALESMAN

BASIC DETAILS

- Title: Car’s salesman

- Grade: T2

- Numbers doing job: 3

- Location: Dubai, United Arab Emirates.

PURPOSE

- To be able to sell the products of the company (cars) to the target

customers.

TASKS

Key areas/ Main tasks:

- Understanding service contract

- Assisting the customers in the type of cars they are interested in.
 - Participating in test drives with interested customers

- Making the customers buyers by matching them with the right cars.

- Arranging payments with the customers.

- Understanding the automobiles by studying their characteristics and

features

Secondary tasks:

- supporting the marketing department

- Taking care of the warranty.

- Coordinate with the Sales Manager during the transaction process.

- Schedule car deliveries and maintenance checks

Occasional task:

- Being part of car exhibitions taking place

- Being active in promoting the brand of the company.

- Assisting with the set up of showroom and promotional displays.

Hours of work:

- 48 hours a week. Optional overtime will be available.

STANDARDS
-Being able to sell at least 5-10 cars in a week.

- Working at least for 48 hours a week.

- Meeting the expectations of the customers and satisfying their wants.

RESPONSIBILITIES

Organisation Structure:

- Divisional organisational structure.

Managers or supervisors:

- Should report to the sales manager.

Subordinates:

- None

Responsibilities of the Job

- Should attend all the sales meetings.

- Identify the wants of customers through interviews.

- Taking interested customers on test drives and demonstrating the

features of the vehicle.

 - Communicating to the customers in a respectable manner and

maintaining a positive relationship with the customers.

PHYSICAL OR SOCIAL ENVIRONMEMT

- Required to be present onsite.

- Expected to work with many professionals, like finance manager, sales

manager to help satisfy the customers.

TRAINING/EDUCATION

- Onsite training programmes along with external training programmes

designed to develop the skills and knowledge of salesperson

- Training covers both management and non-management roles.

ADVANCEMENT OPPURTUNTIES

- Interaction with other professionals helping them to gain better skills and

knowledge.

- Opportunity to get promoted as the sales manager.

- Building teamwork skills.

CONDITIONS OF EMPLOYMENT

- Salary: AED 3000 per month.

- Opportunities to interact with other professionals for personal growth.

- Optional overtime will be available.

- Health insurance and life insurance provided.

- Paid sick leave.

- Achievement bonuses.

TRADE UNION/ASSOCIATES

- Not applicable

JOB CIRCUMSTANCES

Pleasant aspects of the job:

- Can get commissions

- Can get discounts for vehicles

- Opportunities to enhance personal skills

- Can build a network of connection with people from different countries.

Unpleasant aspects of the job:

 - Chances of receiving low pay if sales standards are not met.

- Minimal career training opportunities in the industry.

- There can be days when sales cant be done even to a single customer.

- Might have to work even in public holidays.

PERSON SPECIFICATION OF A CAR SALESMAN

Job Title: Car Salesman

SKILLS, KNOWLEDGE, AND COMPETENCIES:

Essential:

- Good communication and interpersonal skills, Active listening skills,

Adaptability to client needs, negotiability skills

Desirable:

- Good with teamwork, Time management skills, Organization skills.

PERSONALITY CHARACTERISTICS:

Essential:
 - Strong sense of duty, being responsible, Goal oriented, resilient.

Desirable:

- Passionate, sense of drive, friendly, optimistic, flexible and willing to

undertake any tasks.

LEVEL OF EXPERIENCE:

Essential:

- Prior work experiences as a car salesmen in showrooms interacting well

with customers by making them invest in the product.

Desirable:

- Experience in marketing department, MBA.

QUALIFICATIONS:

Essential:

No certified qualifications required

Desirable:

- Knowledge about finance and marketing, masters in business.

 - Driver license.

PHYSICAL CHARACTERISTICS:

Essential:

- Well groomed, well dressed.

Desirable:

- Professional appearance.