DE LA SALLE JOHN BOSCO COLLEGE

Mangagoy, Bislig City

COLLEGE OF BUSINESS MANAGEMENT

Number of Module 4
Title Description Public Area Maintenance

Number of Hours 6 hours

Weeks 1
Date December 13-17,2021

Topics:
1. Public Area

Objectives:
1. Identify the proper cleaning tools and demonstrate their proper usage.
2. Demonstrate the use of cleaning procedures insuring that standards of cleanliness,
sanitation and safety are complied with.
Introduction
One of the basic requirements that a customer of a hospitality business has is that an organisation
is clean and tidy. Whilst it is essential that a premise looks clean, tidy and aesthetically pleasing, it is more
important that it is actually free from dangers that can pose a hygiene or safety risk. It is expected that
the level and detail of cleanliness not only matches but exceeds that found in a normal household. It
doesn’t matter what products are supplied or how great services are, if a venue if not hygienically clean,
customers will not come. Understandably most people consider their health a primary concern.
For the purpose of this module the following areas are normally considered ‘public’ areas of a
hospitality organisation

Discussion

PUBLIC AREA
refers to all parts of a building, hotel, resort, or any lodging establishment which are for public use.
These include corridors, hallways, grounds, reception areas, public comforts rooms, offices and functions
area where social events like parties and seminars are held.

Cleaning Equipment and Supplies

Good housekeeping in public areas , be it a hotel or building requires very thorough cleaning. With
a clean and sanitized environment, house guests and occupants are protected from possible diseases.

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

Floor Cleaning Equipment

Cleaning Equipment Usage and Maintenance

It is used to eliminate loose soil and dust
particles from carpet surfaces, upholstered
furniture and even hard surfaces.

Dust bags must be emptied daily

After using, roll back the wire neatly on the

back of the vacuum cleaner. Place it on one end
VACUUM CLEANER of the trolley.
To be used in scrubbing, stripping and polishing
hard floor surfaces and also vinyl, wood
parquet, etc.
Use the appropriate pad for scrubbing,
stripping and polishing. Give the wax on the
floor enough time to dry before polishing.

FLOOR POLISHER

This is used to pick-up dirt and particles from

the carpet.
Press the handle and push towards the dirt to
vacuum-sweep the carpet.

CARPET SWEEPER

This is called an “all-purpose vacuum” as it is

used for both dry and wet surfaces and also for
absorbing water in flooded or wet surface.

HYDRO VACUUM CLEANER

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

This extractor is used when the carpet is

heavily soiled. It penetrates into the inner
surfaces of the carpet and removes embedded
soil or dirt.
Simply twist handgrips and move the machine
gently from one corner to the other.

CARPET EXTRACTOR

To be used for drying carpet after extraction. It

expedites drying by about 50%

CARPET DYER

Floor Cleaning Tools

Cleaning Equipment Usage and Maintenance

For mopping, floor stripping and waxing.

FLOOR MAP

Used to wring and flush out excess water in the

mop during damp mopping.

MOP WRINGER

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

This is needed to remove excessive water from the

surface and concerns. It also speeds up the drying
process
Make sure that rubber strips are supple. Have it
replaced the moment it turns hard and brittle.

FLOOR | WINDOW SQUEEGEE

Soft broom is for fine and flat surfaces like vinly

and wood. Stick broom is ideal for rough surfaces
like grounds.

SOFT BROOM AND STICK

BROOM

To be used to dust mop the floor during follow up

cleaning.

DUST MOP

Warning sign to alert people that the floor is wet

and slippery and they should not step on it. It is a
tool for the prevention of slips and injuries.

CAUTION SIGN

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

Others Cleaning Tools and Materials

Tools Usage and Maintenance

Carrier of amenities and cleaning supplies during

room make up.

ROOMBOY`S CART

Container for cleaning chemicals and tools.

CADDY BOX
Should not be used for painted surfaces, mirrors
and glass panels, or with scouring powder.
Always make sure that pads are wet before using
them.
Wash and rinse after each use. Also rinse at the end
of each day to insure that there is no soap left on
SCOURING PADS the pads.

This is used for dusting wooden furniture

Make the cloths are clean; otherwise the dusty
cloth will merely rub the dust unto the surface
being dusted.

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

DUSTING CLOTHS

It is used for drying bathroom walls and floor tiles

after they are cleaned.
Make sure the cloths are dry.
If the walls and tiles are not wiped dry, water
marks will develop.

CLEANING TOWELS

This is cloth is used for polishing metal surfaces

like bathroom fixtures.
Use cloths are made of fiber to be able to absorb
the water left behind during the cleaning process.
POLISHING CLOTHS

This brush is mean for brushing away dusts from

rough surfaces such as rattan, Wicker work, etc.
Make sure that the brush is not left immersed on
the cleaning water for a long time.

HAND BRUSHES

Use for dusting furniture and fixtures

DUSTERS
Toilet brush should be kept after use in the

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

storeroom either in a holder or in a plastic bag

hanging on one end of the trolley. Never leave the
brush with other cleaning equipment elsewhere as
they contain a lot of dirt and bacteria that can
contaminate other cleaning materials.

TOILET BOWL BRUSH

Use this broom to remove cobwebs in the ceiling.

Clean the bristle of the bathroom after and at the
end of each shift.

CEILING BROOM

For cleaning in between surfaces of tiles.

Brush the cleavages in between tiles using this tool,
then sweep away the dust.

GROUTING BRUSH

To be applied in hinges of doors so as to prevent

squeaking sounds from the door.
Use sparingly. Once there is no squeaky sound,
wipe excessive soil away as it can spill on floor or
carpet and cause stain.

OILERS

To be used for picking up dirt and cigarette butts

found on ashtrays.
This is used to protect the hands from getting into
direct contact with the dirt that maybe a source of

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

bacterial contamination and disease.

TONGS

To be used for cleaning fine surfaces.

Wash and rinse after use; give special rinse at the
end of the day to make sure that there is no soap in
SPONGES the pads

For scrapping embedded dirt and candles that stick

to floors.

PUTTY KNIFE \ SCRAPPERS

To prevent an accident, try to reach high areas to

be cleaned using this stair.
Then fold and return to its storage after use

PORTABLE STAIRS
Spray the area while windows and doors are close.
Leave it closed for at least 15 minutes then open to
allow vapors and bad smell to evaporate. Then
remove dead mosquitoes.
Wipe smooth surface after spraying to remove any
oily film that settle on them. Cover your nose so as
not to inhale the chemical.
INSECT SPRAYER

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

Protection of cleaners against contamination

during the cleaning process

GLOVES

Serve as eye protection when handling dangerous

chemicals while cleaning

GOOGLES

The receptacle is for the disposal of trash.

The plastic liner helps to capture soil moisture, as
well as gems and fungi that would have embedded
into the lining of the trash can. If these not
eliminated, they can cause foul smell, aside from
harbouring more bacteria.

TRASH RECEPTACLES WITH PLASTIC LINERS

ACTIVITIES
_____________________________________________________________________________________________________________________
Let1s Work on This

Answer the following questions as precisely yet as thoroughly as possible inn five sentences. ( 10 points)

1. What does the word orderliness mean to you? When can you say that the house is in order?
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
_________________________________________________________________________________________________________________
_________________________________________________________________________________.

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

2. Draw an organizational set up for the Housekeeping Departments in the hotel with 24 rooms,3
function room,1 coffee shop, swimming pool and spacious grounds. Mention the positions needed.
Delineate the flow of authority and the distribution of responsibilities.( 100 points)

Criteria
Lay out-50 %
Cleanliness of the output-20%
Description and Grammar-30%
Total 100%

Areas of 4 3 2 1
Assessment
Ideas Presents ideas in an Presents ideas in a Ideas are too general Ideas are vague or
original manner consistent manner unclear
Organization Strong and organized Organized Some organization; No organization;
beg/mid/end beg/mid/end attempt at a lack beg/mid/end
beg/mid/end
Understanding Writing shows strong Writing shows a clear Writing shows Writing shows
understanding understanding adequate little
understanding understanding
Word Choice Sophisticated use of Nouns and verbs Needs more nouns Little or no use of
nouns and verbs make make essay and verbs nouns and verbs
the essay very informative
informative
Sentence Sentence structure Sentence structure is Sentence structure is No sense of
Structure enhances meaning; flows evident; sentences limited; sentences sentence structure
throughout the piece mostly flow need to flow or flow
Mechanics Few (if any) errors Few errors Several errors Numerous errors

____________________________________________________________________________________________________________________

Resources

Book

ELMER A.TARIPE
Instructor
 DE LA SALLE JOHN BOSCO COLLEGE
Mangagoy, Bislig City
COLLEGE OF BUSINESS MANAGEMENT

Crespo,A.& Roldan A. (2016). Housekeeping Services.

ELMER A.TARIPE
Instructor