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  • Take Note and Understand

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    Raven Monique
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    To resolve a dispute between two people, have private meetings with each person to understand their perspective on how the conflict began. Then convene a joint meeting to discuss the issue and potential solutions. Follow up separately after to see if they felt heard and if the proposed solutions were satisfactory.

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    To resolve a dispute between two people, have private meetings with each person to understand their perspective on how the conflict began. Then convene a joint meeting to discuss the issue and potential solutions. Follow up separately after to see if they felt heard and if the proposed solutions were satisfactory.

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    © All Rights Reserved
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    7 views1 page

    Take Note and Understand

    Uploaded by

    Raven Monique
    To resolve a dispute between two people, have private meetings with each person to understand their perspective on how the conflict began. Then convene a joint meeting to discuss the issue and potential solutions. Follow up separately after to see if they felt heard and if the proposed solutions were satisfactory.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    1.

    TAKE NOTE AND UNDERSTAND

    To learn about each person's problems, have a private meeting with them. Inquire about and pay
    attention to their account of how the dispute began and developed. Talk to them about the conflict
    management strategies they have used. Discuss potential solutions to the conflict.

    2. CONVENE TO DISCUSS THE IMPORTANT ISSUE

    Set up a private meeting with the two people where you can all discuss business. Organize a meeting to
    discuss the pertinent topics and arrive at a solution.

    3. HELD AFTER-ACTION REVIEW MEETINGS

    After the meeting, schedule a meeting with each person to give them time to process what happened.
    Ask them how they felt throughout the discussion and whether they were satisfied with the answers
    that were proposed.

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