Abdul Address: Flat No.

104, First
Floor, Rafay Apartment, Near
Alamdar Chowk Qasimabad

Hanan Tunio Hyderabad

E-mail: abdulhanantunio23@gmail.com

Phone: 0306-2616804
0306-8352819
About me. Secure a job as a customer service representative with Seven Seas Company, which will enable me to use my
communication skills and interpersonal skills to serve customers. Good problem solver, able to multitask and consistently finishes
projects before their deadlines

SKILLS INTERESTS
 Able to read and write in English. English  Playing Cricket,
 Great attention to detail. Urdu  Learning New things
 Diligent and punctual. Sindhi  Reading news Paper

EDUCATION
Class: Intermediate 20017 Class: Matriculation 20015
Grade: “B” Grade: “A”
Sukkur, Sindh Pakistan Sukkur, Sindh Pakistan

EXPERIENCE
2019 – 2021 Sardar Mohammad Ashraf D. Baluch (Pvt.) Ltd
Hyderabad, Pakistan Admin Accounts Officer
 Maintain and update the status of accounts receivables and payables.
 Reconcile all bank accounts and resolve all issues in processing the financial
statements.
 Direct marketers, clients and third-party vendors about their responsibilities.
 Responsible to receive and verify bills and requisitions for goods and services.
 Assist audit activities.
 Prepare, send and store the record of invoices on time.
 Contact clients to update them about balance payments.
 Process general administration functions.
 Offer support to the finance team as needed.
 Create and manage daily paperwork for mailing as well as invoicing.
 Prepare records of minutes of meeting.
8 Months 2018 Sardar Mohammad Ashraf D. Baluch (Pvt.) Ltd
Hyderabad, Pakistan Customer Support Officer

 Manage large amounts of incoming phone calls
 Generate sales leads
 Identify and assess customers’ needs to achieve satisfaction
 Build sustainable relationships and trust with customer accounts through open and
interactive communication
 Provide accurate, valid and complete information by using the right methods/tools
 Meet personal/customer service team sales targets and call handling quotas
 Handle customer complaints, provide appropriate solutions and alternatives within
the time limits; follow up to ensure resolution
 Keep records of customer interactions, process customer accounts and file documents
 Follow communication procedures, guidelines and policies
 Take the extra mile to engage customers