Professional Documents
Culture Documents
4 types of behaviour
Passive behaviour
This type of behaviour is rooted in a fear of other people. It can come from a fear of taking action, voicing one’s
opinion, rejection, or hurting others. The source of all of these fears is low self-esteem.
• Signs of passive behaviour
-- Passive people are pessimistic and often complain.
-- They employ cautious speech and apologetic phrases. They often say ambiguous things such as “if you like”
or “I suppose what I want to say is”, or they express uncertainty, saying “I mean”, “I don’t know”, “perhaps”, or
“I’ll try”.
-- Their speech is hesitant and stumbling (with lots of ums and ahs) and their voices are low. There are
frequent silences and they often leave sentences unfinished.
• Examples of passive behaviour
-- Letting oneself be exploited and not daring to refuse to do other people’s work.
-- Systematically playing a secondary role and doing things that will benefit other people.
-- Not taking the initiative and being content to follow others.
-- Being easily influenced and tending to adopt other people’s viewpoints. Being unable to say no or be honest
about what one thinks. Shying away from speaking in public.
-- Playing the role of victim and complaining about one’s lot in life.
Playing for time and putting off work until later.
Aggressive behaviour
This type of behaviour is rooted in a more or less conscious desire to dominate others. It can manifest as
aggravated authoritarianism, a distrust of others, or an exaggeratedly positive opinion of one’s worth and abilities.
• Signs of aggressive behaviour
-- Aggressive people repeatedly accuse and judge others, and question people’s intentions. They tend to
moralise and often issue orders.
-- They are very critical and issue reproaches using expressions with strong connotations like “shut your mouth”.
-- They easily revert to such beliefs as “life is a jungle”.
Manipulative behaviour
Manipulative behaviour is calculated; people who adopt it use roundabout means to reach their objectives.
• Signs of manipulative behaviour
-- Manipulators use flattery and employ damaging, even illicit, means to reach their goals.
-- Their requests are not formulated honestly, but are expressed indirectly.
-- They take advantage of other people’s kindness.
-- They use unclear, ambiguous, or contradictory expressions.
• Examples of manipulative behaviour
-- Exploiting every contact in one’s network and not hesitating to use blackmail to reach an improper goal.
-- Resorting to flattery to trick others.
-- Spreading rumours.
-- Setting people against each other to progress towards one’s aim.
Assertive behaviour
This type of behaviour is rooted in the desire to take one’s rightful place in society, while respecting other people.
• Signs of assertive behaviour
-- Expressing oneself clearly, with assurance and precision, and stating things that are based on fact.
-- Calm, composed speech, with a measured delivery.
-- A clear, distinct, assertive voice.
• Examples of assertive behaviour
-- Taking responsibility for one’s opinions, choices, and feelings.
-- Taking initiatives and seeking solutions.
-- Acknowledging difference and treating others equally.
-- Neither denigrating others nor moralising. Being factual.
-- Not being afraid to confront others when they behave in an unacceptable way. Knowing how to set limits.
-- Refusing criticism when it is unjustified. Acknowledging one’s own skills honestly and without arrogance.
Passive
“I don’t stand up
for my rights.”