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User Guide/ Manual

Login Page
1. User email
2. User password
3. User account type dropdown
4. Login button
5. Forgot password link

Forgot Password Page


1. Instrructions
2. User email
3. User contact number
4. User account type dropdown
5. Back to Login page button
6. Get new password button
Admin Dashboard Page
1.
2. Sidebar 8. Profile options
3. Hide sidebar & Fullscreen buttons 9. Daily ticket section
4. Total faculty card/ link 10. Line chart for monthly tickets
5. Total techician card/ link 11. ticket breakdown by status chart
6. Total rooms card/ link 12. Ticket breakdown by priority chart
7. Total tickets card/ link

Login Page
1. Home button 4. Technician page button
2. Activity log button 5. Room page button
3. Faculty page button 6. Room Key page button
7. Ticket list page button 8. Ticket history page button

Profile Options Dropdown


1. Manage account button
2. Logout button

Login Page
1. First name 6. Email
2. Middle name 7. Password
3. Last name 8. Save button
4. Contact number 9. Clear form button
5. Address 10. Cancel/ Close form button
Manage Account Modal Form
1. First name 6. Password
2. Middle name 7. Confirm Password
3. Last name 8. Cancel/ Close button
4. Contact number 9. Clear form button
5. Email 10. Save button

Activity Log Page


1. Save as CSV file/ Print button 5. Filter records to dateform
2. Activity log table 6. Filter button
3. Table pagination controls 7. Clear filter button
4. Filter records from dateform
Faculty Table Page
1. Faculty table 5. Change faculty status button
2. Save as CSV file/ Print button 6. Edit user (faculty) button
3. New user (faculty) button 7. Delete user (faculty) button
4. Search bar 8. Table pagination controls

Technician Table Page


1. Save as CSV file/ Print button 5. Edit user (technician) button
2. Technician table 6. Delete user (technician) button
3. New user (technician) button 7. Table pagination controls
4. Search bar
Room List Page
1. Save as CSV file/ Print button 5. New inventory item button
2. Room list table 6. Edit room button
3. New room button 7. Delete room button
4. Search bar 8. Pagination controls

New Room Modal Form


1. Name 5. Save button
2. Room description 6. Clear form button
3. Floor 7. Cancel/ close form button
4. Custodian
Inventory List Page
1. Save as CSV file/ Print button 6. Edit inventory record
2. New inventory item button 7. Duplicate inventory record
3. Go to room list button 8. Archive inventory record
4. Go to archived inventory button 9. Pagination controls
5. Search bar 10. Room list table

New Inventory Modal Form


1. Room 5. Serial number text
2. Item type 6. Unit number
3. Serial number image 7. Item name
4. Serial number placeholder 8. Description
9. Save button 11. Cancel/ Close form button
10. Clear form button

Archive Inventory Modal Form


1. Archival reason text box 3. Cancel/ close form button
2. Save button

Faculty side Inventory List Page


1. Save as CSV file/ Print button 4. Inventory table
2. Go to archived inventory button 5. Archive inventory record
3. Search bar 6. Pagination controls
Faculty side Inventory List Page
1. Save as CSV file/ Print button 5. Delete inventory record
2. Go to room inventory button 6. Pagination controls
3. Search bar 7. Inventory table
4. Restore inventory record

Room Key Page


1. Go to key logs page 5. Available Room card
2. Borrowed Room card 6. Room status
3. Room key borrower name 7. Borrow room button
4. Return button
Borrow Key Modal Form
1. Room name
2. Borrower name
3. Cancel/ Close button form
4. Clear button
5. Save button

Faculty-side Room Key Page


1. Available Room card 3. Borrower name
2. Borrowed Room card
Keylog Table page
1. Save as CSV file/ Print button 4. Pagination controls
2. Return to room key page button 5. Keylog table
3. Search bar

Ticket List Page


1. Save as CSV file/ Print button 6. Pagination controls
2. Print Ticket list report button 7. Ticket image
3. Go to archived ticket button 8. Ticket status
4. View ticket button 9. Ticket priority
5. Archive ticket button 10. Ticket list table
Archived Ticket List Page
1. Go to ticket list button
2. Restore ticket button
3. Delete ticket button

Faculty-side Ticket List Page


1. View button
2. Edit ticket button
Technician-side Ticket List Page
1. View button
2. Update ticket status button

Update Ticket Modal Form


1. Ticket status 4. Set priority
2. Assigned technician 5. Save
3. Ticket description 6. Cancel/ Close form button
Ticket History Page
1. Save as CSV file/ Print button 6. Archive controls
2. Print Ticket history report button 7. Ticket status
3. Go to archived ticket button 8. Ticket review
4. Search bar 9. Ticket rate
5. View ticket button 10. Ticket history table

Technician Dashboard Page


1. Sidebar 6. Line chart for monthly tickets
2. Profile greeting 7. Ticket breakdown by status chart
3. Total active tickets card/ link 8. Ticket breakdown by priority
4. Total closed tickets card/ link chart
5. Daily ticket section
Technician Sidebar
1. Home button 5. Active ticket alert
2. Calendar button 6. Ticket list button
3. Room list button 7. Ticket history button
4. Room key button

Technician Calendar Page


1. Calendar day/ pagination 4. Scheduled Ticket
controls a. Time range
2. Date range b. Ticket creator
3. Calendar views
Technician Calendar Page: Month View
1. Scheduled Ticket
a. Time
b. Ticket creator

Technician Calendar Page: Day View


1. Scheduled Ticket
a. Time
b. Ticket creator
Faculty Dashboard Page
1. Sidebar 6. Borrowed keys card/link
2. Profile greeting 7. Daily ticket section
3. Total active tickets card/ link 8. Line chart for monthly tickets
4. Total closed tickets card/ link 9. Ticket breakdown by status chart
5. Total tickets to review card/ link

Faculty Sidebar
1. Home button 4. Room key button
2. Create a ticket button 5. Ticket list button
3. Room Inventory button 6. Ticket history button
Create a ticket page
1. Ticket subject 7. Image place holder
2. Room item 8. Date
3. Add room item 9. Time
4. Task type 10. Ticket description
5. Room 11. Save button
6. Attach image to ticket 12. Clear form button

Faculty Side View Ticket Page


1. Ticket subject 5. Ticket attached image
2. Go to ticket list 6. Ticket progress chart
3. Ticket description 7. Comment section
4. Ticket details
Faculty Side View Ticket Page Cont.
1. Rate ticket resolution section 4. Save review button
2. Ticket rate 5. Save comment button
3. Review textbox

Technician View Ticket page


1. View ticket 7. Add comment
2. Go to ticket list page 8. Attached image
3. Go to calendar page 9. Ticket details
4. Ticket progress section 10. Ticket description
5. Update ticket button 11. Ticket subject
6. Comment section

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