HCS325 Health Care Management

University of Phoenix (UOP)

HCS325
r8_The_Role_ofa_Health_Care_Manage
r_Worksheet_WK1.
The Role of a Health Care Manager

Health care management is a growing profession. These managers are expected to

manage inpatient and outpatient care facilities as well as non-direct care settings.
Therefore, it is important for health care managers to understand the complexity of its
roles and functions to build the necessary skills to help them be successful.

Complete the following table in which you identify and discuss the role of the health care
manager in the following functions: organizing, planning, controlling and leading. In the
spaces provided, ensure you identify and discuss them according to these guidelines:

•Define each of the functions listed. You must define the function in your own
words; do not copy the definition from a textbook.

•Identify and discuss the role of a health care manager in the given function.

•Provide an explanation that illustrates the role of a health care manager as

it applies to the function in the health care Industry.

Save the completed worksheet as a Microsoft® Word document with your name in the file
name.
HCS325 Week-2 Effective
Communication Paper
Consider the following:

Workplace trends require employees to connect with a wide array of coworkers,

consultants, off-site employees, and other resources. Sharing knowledge is
critical to any organization's success, especially in the health care industry.

Write a 700- to 1,050-word paper that addresses the following questions:

• Which organizational model best describes your organization or an

organization with which you are familiar?
• How does your organization currently communicate or involve
employees in formulating solutions to problems?

Include the following in your paper:

• The communication techniques that have been most effective for sharing
information and ideas
• The communication techniques that proved to be ineffective
• How these communication techniques might be applied or modified in a
health care work environment
• How technology might also affect the communication process

Cite a minimum of 3 references to support your position. One reference may be

the course textbook.

HCS325 Week-3 Importance of Teams

Resources: The five-step planning process covered in the course and the
Sample Business Proposal example

Consider the following scenario:

As the manager of a busy call center for a health care organization, you note
that the volume of calls has doubled over the past year. Although you do not
have the budget to hire additional staff, you do have an additional $20,000 to
spend on your department to improve efficiency and customer satisfaction.

Using the Sample Proposal Template example, write a 700- to 1,050-word

proposal.

Address the following in your proposal:

• Explain why teams are essential in a health care organization.

• Explain how other industries use teams.
• How are they used in other industries, such as aviation, auto racing,
or the military?
• What best practices from other industries could be applied in the
health care industry?
• Explain strategies you will use to create an effective team that can help
you improve efficiency and customer service in your department.
• Explain organizational processes that will impact or influence the
decision making process to improve efficiency and customer service.
• Explain what resources or tools can be offered to your staff to help with
efficiency and customer service using the additional funds available.

Cite 3 references to support your position. One reference may be the course
textbook.

HCS325 Week-4 Motivational

Methods Paper
Read the following scenario:

Within your organization, upper management has decided that your department must be
downsized, and it is up to each manager to begin preparing his or her team for the
changes. One of the changes to be addressed involves motivational techniques. As
manager, you must research and understand various motivational methods to lead and
implement change within your area.

Write a 700- to 1,050-word paper that discusses the motivational methods you would use
when introducing such a significant change to your organization.

Include the following in your paper:

• Describe which three motivational methods you would apply as a manager.

• Explain what theoretical concepts from your reading support the points you are
making.

Cite a minimum of 3 peer-reviewed, scholarly, or similar sources to support your position.

HCS325 Week-5 Organizational

Structure Presentation
Resources: Weeks Two through Four Organizational Structure Outline Worksheet
assignments

Complete the Week Five section of the Organizational Structure Outline worksheet under
Part B: Outline Brainstorm. This worksheet is posted separately. Please
check: https://homework.ecrater.com/p/29307966/hcs325-
r8organizationalstructureoutlineworksheetweek-2-to-5-complete

Compile and review all feedback given from your Weeks Two through Four
Organizational Structure Outline Worksheet assignment.

Develop a 12- to 15-slide Microsoft® PowerPoint® presentation on the organizational

structure of the rehabilitation center described in the scenario. Create the presentation
for the audience you selected in Week Two.

Address the following in your presentation:

• The effects of organizational structure on communication

• The steps involved in organizational planning and functions of management
• Explain the administrative process needed to track outcomes and improve quality
and safety
• Describe the effects of financial and human resource management controls
 • Strategies and methods needed to influence organizational change and to
minimize conflict
• The ethical issues considered important in today's health care organization

List the major points on the slides. The slide count excludes the title and reference slides.

Include detailed explanations that correlate to each point in the speaker notes.

Include videos, photos, diagrams, graphs, or audio as appropriate.

Include at least a minimum of 5 references to support your presentation.

Format your presentation according to APA guidelines.

HCS325 Week-5 The Role of a Health

Care Manager Reflection
As you finish the Health Care Management course, refer back to The Role of a Health Care
Manager worksheet. As you create your reflection, think about the following proposed
topics as well as how your opinion and definitions have changed as a result of the material
covered in class.

Write a 350- to 700-word paper summarizing your thoughts and reflection on your
perspective of what are the roles and responsibilities of a health care manager. It may
help to reflect on the following:

• Has your definition of a health care manager changed based on this course? Why or
why not? Discuss your rationale.
• What skills and knowledge do you need to develop to prepare yourself to become a
health care manager?

Format your summary according to APA guidelines.