Professional Documents
Culture Documents
Summary
Coordinate and manage on site schedules for 80+ employees, patients and partnered Medical School Resident
Adjunct Program.
Conduct evaluations of all 5 departments and divisions and make recommendations on and develops plans for
opportunities for improvement of scheduling workflow, while executing excellent organizational, timemanagement,
and communication skills.
Verification of employee work hours with the company’s payroll department on a regular basis to make sure that
payments are made accurately.
Collaborated with hiring managers and HR Director to develop and execute Scheduling stragities, using passive and
active recruiting techniques and a broad variety of sources with a focus on developing a ready candidate pipeline to
fill critical needs.
Coordinated new employee orientations, ran their training week which included mentoring in Epic, eCW, NextGen
software.
Builds productive, positive relationships with customers, coworkers, and management. Experienced in several areas
of service delivery and customer service.
A well-organized team player who is able to set priorities, manage multiple responsibilities effectively and process
methods accurately and efficiently.
Problem Solving, conflict resolution.
Able to take on all communication efforts and logistics throughout the onboarding process including complex
interview agendas and arranging candidate travel across multiple time zones.
Work Experience
M&T Bank – Remote March 2022 – Dec-
2022
Talent Acquisition Coordinator
Collaborated with hiring managers and HR Director to develop and execute Scheduling stragities, using passive and
active recruiting techniques and a broad variety of sources with a focus on developing a ready candidate pipeline to
fill critical needs.
Organize and perform accurate and timely processing of interview scheduling activities for employment candidates,
including travel arrangements.
Update Human Resource programs such as New Hire and Vurv.
Complete internal and external checks on candidates, i.e., BIG and P09.
Compile and send new hire packages (welcome letter, offer letter & new employee forms).
Send out new hire notification.
Generate security list for orientation. Complete new hire onboarding calls prior to orientation.
Review incoming employee forms for completion and create new file folders.
Build candidate profiles and when necessary perform merge activity.
Post requisitions.
Assist Team Leader with process improvement initiatives, as necessary.
Provide back up support in absence of Team Lead.
Assist first level HR Administrator representatives with questions regarding procedures and problems.
Report on daily, monthly and yearly results to the Team Lead.
Organize and monitor workload and workflow for small team (pod).
Train new employees.
Promote an environment that supports diversity and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points
together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
Go Health Urgent Care – Remote Feb. 2021 – Mar.
2022
ONBOARDING/ Talent Acquisition Coordinator
Responsible for coordinating, planning, organizing and executing out shadow training schedules daily and operational
needs.
Conduct compensation and benefits analyses for various roles
Organize candidates’ data (e.g. resumes, assignments and contact details) in internal databases
Initiate background checks in Hire Right and interpret data from the system and the candidate to draw logical
conclusions
Partnering with Training team as well as Regional Operations Managers to create dynamic shift schedules for new
hires and drive key operational tasks and projects.
Support the HR data / reporting needs of the team, using knowledge of computer applications such as Excel,
Consulted with managers to provide clarity and experienced advice to create new HR processes for new entities
Informs market leadership of potential staffing issues that may impact scheduled competency evaluation and
clearance from training date in order to maintain staffing and coverage needs.
Keeping track of the new hires initial competency evaluation date, to coordinate with the Training Coach,
Training Specialist, or Learning Coach the team members Annual Competency
Coordinating regular meetings with key stakeholders and Operational Specialist.
Build relationships and engages with team members to understand availability, preferences, and skill sets to balance
and meet scheduling needs based on volume, geography, team skills and abilities, etc.
Conduct verification of phase 2 hours tracked in Air table.
Scheduling classroom training, shadowing schedules with team leads and trainers.
Coordinating on-site re-training when needed.
Devito & Alvarado Pediatric Associates, Staten Island, NY Feb. 2012 – Feb.
2014
Medical Assistant/Medical Biller
Prepared patients f or exams took medical histories and vital signs and assisted during exams f or approximately 20
patients a day.
Responsible for Phlebotomy drawing.
Collected lab specimens and performed basic tests.
Input information and updated patient electronic medical records.
Entered more than 2000 lab radiology and medication orders in CPOE f or Medical and Medicare patients.
Answered telephones greeted patients and assisted front office staff as needed.
Maintained exam rooms and supplies.
Resolved billing issues identified by insurance carriers and patients.
Reviewed claim denials and payer requirements for corrective action and prevention in the future.
Researched and replied in a timely manner to insurance, patient, and internal customer inquiries.
Kept accurate records of all activity and conversations for each file
Skills
Recruitment, ATS, Interviewing, MS Office, Publisher, MS Project, PeopleSoft, Salesforce, Data Entry,
Workday, Internet Research, Sourcing Experience, Review Resumes, Job Postings, Schedule Interviews/make
Travel Arrangements, Interviewing, Job Offers/offer Letters, Etc. Microsoft office, Excel, Power point, Adobe.
Education
Bachelor's in Biology, City College Of New York, New York, NY
Associate in Psychology Kingsborough Community College, Brooklyn, NY
Medical assistant, Everest Institute, South Plainfield, NJ
High school diploma, Susan E Wagner High School, Staten Island, NY