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Theme
“Confluence of Research, Theory and Practice in the Built Environment
EDITORS
DR. EZEKIEL NNADI
DR. (MRS) OLUWASEYI AJAYI
DR. NATH. AGU
Declaration
All papers in this publication went through a double-blind peer-review process
involving initial screening of abstracts, review by at least two reviewers, reporting
of comments on authors, moditifcation of papers by authors and reevaluation of
re-submitted papers to ensure quality of content.
Dr. Nath Agu (Chairman) Nnamdi Azikiwe University, Awka, Anambra State
Dr. Alintah-Abel Uchechi Enugu State University of Science & Technology, Enugu
Mr. Ogbonna Ndubuisi Akanu Ibiam Federal Polytechnic, Nwana, Ebonyi State
Mr. Obieze Joseph Enugu State University of Science & Technology, Enugu
Dr. Nnadi Ezekiel (Secretary) Enugu State University of Science & Technology, Enugu
FOR THE
Theme
“Confluence of Research, Theory
and Practice in the Built Environment
Venue
Enugu State University of Science & Technology, Agbani.
EDITORS
DR. EZEKIEL NNADI
DR. (MRS) OLUWASEYI AJAYI
DR. NATH. AGU
Nigerian Institute of Quantity Surveyors (NIQS) 4th Research Conference – NIQS RECON4 Page 1
CONTENTS
Declaration - - - - - - - - - iii
Foreword - - - - - - - - - - v
Preface - - - - - - - - - - vi
Acknowledgement - - - - - - - - - vii
Nigerian Institute of Quantity Surveyors (NIQS) 4th Research Conference – NIQS RECON4 Page 8
APPRAISAL OF MULTISKILLING DIMENSIONS TO QUANTITY SURVEYING PRACTICE
IN LAGOS STATE NIGERIA
Joseph Aderemi Akinola - - - - - - - - 12
Nigerian Institute of Quantity Surveyors (NIQS) 4th Research Conference – NIQS RECON4 Page 9
FRAMEWORK FOR MANAGING CONTINGENCY SUMS IN BUILDING PROJECTS
Raphael Damisi Onileowo, Deji Rufus Ogunsemi and Timo Olugbenga Oladinrin - 26
Nigerian Institute of Quantity Surveyors (NIQS) 4th Research Conference – NIQS RECON4 Page 10
SUB-THEME 7: HOUSING POLICY, URBAN DEVELOPMENT AND MANAGEMENT 39
Nigerian Institute of Quantity Surveyors (NIQS) 4th Research Conference – NIQS RECON4 Page 11
EVALUATING THE CAUSES OF CONSTRUCTION PROJECT COST OVERRUNS IN NIGERIA
Obasi, C.C. and Nnadi, E.O.E. - - - - - - - 52
Nigerian Institute of Quantity Surveyors (NIQS) 4th Research Conference – NIQS RECON4 Page 12
ASSESSING THE INFLUENCE OF TOTAL QUALITY MANAGEMENT PRACTICES
ON SUSTAINABILITY PRACTICES OF CONSTRUCTION ORGANISATIONS IN NIGERIA
Olaleye Yetunde Olanike and Bilkisu Ahmad Abdu - - - - 67
Nigerian Institute of Quantity Surveyors (NIQS) 4th Research Conference – NIQS RECON4 Page 13
APPRAISAL OF THE FACTORS AFFECTING EMOTIONAL INTELLIGENCE
OF CONSTRUCTION PROFESSIONALS IN NIGERIA
ABSTRACT
Emotional Intelligence is one of the emerging research areas in checking the behavioural
dispositions of the people involved in the construction process to achieving a better performance
rating. Emotional Intelligence is a tool for promoting personal growth by the ability to perceive
emotion, facilitate thoughts by integrating, understanding and regulating personal and other
emotions in achieving a set goal. This paper looks into the factors that affect the emotional
intelligence of construction professionals in the Nigerian Construction industry. Four (4)
construction professionals were involved in the study, which includes: Architects, Builders,
Engineers, and Quantity Surveyors practising in Lagos state. Through an extensive literature
review, twenty-two factors were found to affect EI and formed the variables included in the
questionnaire used in the study. A total number of 243 questionnaires were used for the analysis
using mean item score, standard deviation, and F-Statistics. The survey findings indicate that
Experience, family background, personality, skills, and competencies are the most important factors
that affect the emotional intelligence of construction professionals. It was also gathered that gender
and age are some of the trivial factors that affect the Emotional Intelligence of construction
professionals. The study recommended that emotional capabilities should be encouraged and
thought in the training of construction professionals both academically and professionally since all
construction projects have elements of emotion throughout the life of the project.
INTRODUCTION
The construction industry has become a venture-like type, and it has positioned itself as one of the
critical sectors of any nation’s economy (Ogungbile & Oke, 2015). Love, Edwards and Woods
(2011) noted that a lack of quality regarding the performance level of the industry has continued to
draw criticism when compared to what is obtained in other industrial sectors. In the construction
industry, delays, cost overruns, and inferior quality were identified by Love et al. (2011), Zhang
(2013) and Oke (2015) as some of the major problems facing the industry. These problems have
continued to plague the industry as a whole. Love et al. (2011) and Zhang (2013) described these
perennial problems as reoccurring tasks for researchers, educators and construction professionals to
provide answers regarding what can improve project success. However, this observed
underperformance in the industry has not significantly reversed with the introduction of new
management techniques and tools, imported from other industries that are more technologically
advanced (Love et al., 2011; Zhang, 2013; Oke, Aigbavboa & Sepuru, 2017). Accidents, disputes
and schedule blow out remain the order of the day in the construction industry. In tackling these
problems associated with the construction industry, it has been advocated that more organizational
and psychological studies need to be looked into. Love et al. (2011) suggested that Emotional
Intelligence (EI) is one of such that needs to be studied.
EI is concerned with monitoring the activity of emotion to derive a balance between different
peoples’ emotional difference in achieving a given task. It is a reflection of the individual’s ability
to combine intelligence and empathy with emotion to improve the way of thinking and
understanding of interpersonal dynamism (Meyer et al., 2004). EI is growing in the behavioural
investigation, and it has been proven to be positively related to emotional health, adjustment,
satisfaction, and occupational success. In various industries and works of life such as law, business,
engineering, academy, medicine, nursing, sports from the traditional field of philosophy, EI is
continually gaining acceptance as an essential success factor (Devonish & Greenidge, 2010). The
construction sector is not left out in this transformation. This paper is aimed at appraising the
different factors that affect EI of construction professionals in Nigeria across various organization
types.
Previous Work
Concept of Emotion
Emotion is any conscious experience (Cabanac, 2002), characterized by intense mental activity and
a certain degree of pleasure or displeasure. There exists no specific definition of what emotion
really is. However, there are some scientific definitions of emotion. Barrett and Russell (2015)
averred that emotion most times, is often intertwined with motivation, personality, disposition,
temperament, and mood. In some theories, cognition is an important aspect of emotion. Those
acting primarily on the emotions they are feeling may seem as if they are not thinking, but mental
processes are still essential, particularly in the interpretation of events (Panksepp, 2005). Other
theories, however, claim that emotion is separate from and can precede cognition. According to
other theories, emotions are not causal forces but simply syndromes of components, which might
include motivation, feeling, behaviour, and physiological changes, but no one of these components
is the emotion. Nor is the emotion an entity that causes these components (Cabanac, 2002).
Intelligence
In psychological literature (the field that originated the study of intelligence), the proper definition
of the term intelligence is still a bone of contention (Stein, 2009; Ogurlu, 2015). Stein (2009)
posited that most studies are yet to agree on a definition of overall intelligence. Pal et al. (2004)
concluded that no single theory could adequately explain intelligence until a clear-cut definition is
given to the term. Pal et al. (2004) however gave a very pessimistic opinion that many more
theories would be postulated to explain intelligence because there is a zero likelihood of agreeing to
a single and comprehensive definition of intelligence. Although there exists a large sense of
disparity of the definition of intelligence, all the models could only point at the fact that intelligence
could be either defined as intellectual actions which could arise from the way an individual utilizes
and use his/her brain to reason and solve life problems, e.g. an individual’s IQ as it is popularly
known (i.e. cognitive intelligence) and/or emotional intelligence which can be of personal and
social intelligence. In psychological and sociology literature, many types of Intelligence have been
postulated. However, there are two accepted and recognized types of intelligence, and they are;
Cognitive intelligence and Non-Cognitive Intelligence.
Cognitive intelligence (CI) was defined by Stein (2009) to majorly focus on the abilities of an
individual to conduct in-depth rational thinking, relate effectively to the environment and act
decisively which are generally measured using the IQ tests. Non-Cognitive Intelligence is the non-
intellectual use of human brains. These could include relationship abilities and psychological
inclination measurement of any individual. EI is one of such Non-Cognitive Intelligence that exist.
Emotional Intelligence
The term Emotional Intelligence can be traced as far back as the early 1920s in the work of
Thorndike (according to Law, Wong, Huang & Li (2008); Love, Edwards, & Wood, 2011).
Thorndike (1920) introduced the term social intelligence and defined it as “the ability to understand
and manage men and women, boys and girls – to act wisely in human relations”. Emotional
intelligence (EI) has gained so much credence in the psychological, sociological (especially in
criminology and police-related matters), medicine and health care all around the world (Butler &
Chinowsky, 2006). In fact, EI was selected by the American Dialect Society (ADS) in the late
1990s as the most important new words (Hamarta, Deniz, & Saltal, 2009). EI was defined as the
capability of individuals to recognize their own and other people’s emotions, discern between
different feelings and label them appropriately, use emotional information to guide thinking and
behaviour, and manage and/or adjust emotions to adapt to environments or achieve one’s goal(s)
(Salovey & Mayer, 1990). Geher et al. (2017) summarized by saying that the ability of an
individual to understand his/her own and other’s emotional dynamics at a given situation, using it to
influence the thinking and actions of those people is known as EI. Geher et al. (2017) identified that
the essential aspect of EI is the ability of an individual to understand and read good meaning to the
mental states of people.
In the perception of the Builders, from Table 1, Social motivation (MS=6.67), Experience (6.3),
Marital Influences (5.97), Personality (5.93), Family background (5.6), Knowledge and training
(5.6), Workload (5.6) were rated to have more impact on Engineers’ EI. In order of least effect on
EI, the Engineers ranked religion and beliefs, gender, skills and competencies, socio-economic
status and tolerance to have less effect on their EI.
From Table 1, the overall mean score for each of the factors assessed was presented. The experience
of construction professionals was ranked as the most important factor that affects the EI of
construction professionals with a mean of 6.03. The relationship that existed between the person
and his/her parents while growing up as represented as Family Background was ranked the second
most significant of all the factors with a mean score of 5.90. Knowledge and training is another
important factor with a mean of 5.76 followed by health and safety quality of the professional at
work with a mean of 5.66, the personality and maturity of construction professionals with a shared
mean score of 5.62 and skills and competencies with a mean of 5.54. On the low side of the ranking
is gender with a mean of 4.77, Age of construction professionals with a mean of 4.97 and social
ability, and Religion and belief inclination of construction professionals with means of 5.14. The
level of education, Organization culture, society, marital influences, workload, and social
motivation are some of the factors that also have a high importance on the EI level of construction
professionals with their mean scores ranging from 5.54 to 5.42.
The F-statistics on Table 1 depicts that of all the twenty-two (22) factors, the opinions of the
different professionals have a significant level of difference with all having values lower than 0.05
at a confidence interval of 95%. This implies that the opinions of the three professionals differ as
for the factors that could affect their EI may vary.
From the results of the study, the study revealed that experience is the most important factor that
affects the EI of construction professionals. This is in tune with Inger, Birgitta, Bernt and Britt-
Marie (2010) which has it that experience of a project leader on a construction project determines
the Emotional implications of the project and also that of Ogurlu (2015) which shows that there is a
relationship between innate and learnt abilities of an individual. Ogurlu (2015) presented experience
as one of the learnt abilities an individual possessed and related it to EI. Family background as
proven by Lenaghan, Buda, and Eisner (2007) was proven in the study to have a great impact on the
EI of construction professionals. The personality of the construction professionals, skills and
competencies, maturity, social motivation and organizational culture (in terms of health and safety
procedures and policies; workload and; job design) are the factors that have the greatest impacts on
construction professionals. Age and gender were however shown to be the least of the factors that
affect construction professionals’ EI, but this is in contradiction to the assertion of Petrides and
Furnham (2000b) and Date (2006) which stated that gender and age have moderating effects on EI.
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