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  • 7.1.2.3 Sop Penyampaian Informasi

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    Gilut PKM Megaluh
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    This document outlines the standard operating procedures for providing patient information at a health center in Megaluh Village. It describes the goal of ensuring accurate information is given to patients. The procedures include front desk staff providing initial information to patients or directing them to the appropriate unit. Unit staff then give any additional details requested. The document provides guidelines to ensure all patient information requests are addressed clearly.

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    gigi

    Original Title

    7.1.2.3 SOP PENYAMPAIAN INFORMASI

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    This document outlines the standard operating procedures for providing patient information at a health center in Megaluh Village. It describes the goal of ensuring accurate information is given to patients. The procedures include front desk staff providing initial information to patients or directing them to the appropriate unit. Unit staff then give any additional details requested. The document provides guidelines to ensure all patient information requests are addressed clearly.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    5 views2 pages

    7.1.2.3 Sop Penyampaian Informasi

    Uploaded by

    Gilut PKM Megaluh
    This document outlines the standard operating procedures for providing patient information at a health center in Megaluh Village. It describes the goal of ensuring accurate information is given to patients. The procedures include front desk staff providing initial information to patients or directing them to the appropriate unit. Unit staff then give any additional details requested. The document provides guidelines to ensure all patient information requests are addressed clearly.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    of 2

    PENYAMPAIAN INFORMASI PADA

    PASIEN
    No. :SOP/ UNIT/ LOKET/
    Dokumen 06
    No. Revisi :00
    SOP
    Tanggal :17/03/2017
    Terbit
    Halaman :1/2

    UPTD
    dr.FITRIJAH
    PUSKESMAS
    NIP.19721102006042020
    MEGALUH
    1. Pengertian Suatu proses dalam pemberian informasi yang tepat kepada pasien.
    2. Tujuan Sebagai acuan penerapan langkah untuk mempermudah dan
    memperlancar pelayanan informasi kepada pasien.
    3. Kebijakan Surat Keputusan Kepala UPTD Puskesmas Megaluh Nomor
    188.4/2/415.17.13/2017 Tentang Jenis-Jenis Pelayanan UPTD
    Puskesmas Megaluh
    4. Referensi Peraturan Menteri Kesehatan Nomor 75 tahun 2014
    5. Alat dan 1. Banner
    Bahan 2. Leaflet
    6. Langkah- 1. Pasien / keluarga pasien datang ke loket pendaftaran menanyakan
    langkah informasi tentang puskesmas Megaluh.
    2. Petugas loket memberikan informasi/ jawaban secara jelas
    3. Petugas loket mempersilahkan pasien / keluarga pasien menuju ke
    unit yang dituju apabila membutuhkan informasi yang lebih detail
    tentang keluhannya.
    Jika ada pasien atau keluarga pasien menanyakan informasi melalui
    SMS maka petugas memberikan kejelasan tentang informasi yang di
    minta melalui SMS Center.
    4. Petugas masing- masing unit memberikan informasi yang ditanyakan
    oleh pasien / keluarga pasien.
    7. Diagram alir
    Pasien datang ke
    loket pendaftaran
    untuk menanyakan
    informasi

    Petugas loket
    memberikan informasi/
    jawaban

    Petugas loket
    memberikan informasi/
    jawaban

    Petugas masing-
    masing unit
    memberikan informasi
    yang ditanyakan oleh
    pasien

    8. Hal-hal yg
    perlu di
    perhatikan
    9. Unit Terkait 1. Loket pendaftaran
    2. Semua unit pelayanan
    10. Dokumen
    Terkait
    11. Dokumen
    No. Yang diubah Isi perubahan Tanggal
    Historis
    mulai
    Perubahan
    diberlakukan

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