MD.

ZOBAIR HOSSAIN
Banani,Dhaka-1213,Bangladesh | +8801959242137 | mdzobairhossain77@gmail.com

Summary

I am a highly organized and goal driven professional with over 4 years of experience in Daraz
Bangladesh, Service Assurance, Customer Experience, Project Management,people
management, supply chain, and RF Optimization across various industries. I am seeking a
challenging role in a reputable organization where I can leverage my expertise in building
strong relationships with clients and team members, effectively delegating tasks, and
motivating teams to achieve project completion.
Experience
Operations Associate (October 2019 To Current)
Daraz Bangladesh – Dhaka, Bangladesh
 Maintained team efficiency by strategically delegating daily activities, monitoring
output, and rewarding positive contributions.
 Preparing regular working procedures, and arrangement of loader for per day.
 We have fixed the hardware issues of our Laptops & Printer.
 Team Lead as a POC & Monitoring operation.
 Production development lead and maintain season-wise development tracking
 Detailed operations activities by producing and distributing high-quality reports.
 Planned routine operations and special projects under direction of operations
manager.
 Managed database and spreadsheet updates, entering client and operational data to
support traceability.
 Photocopied and printed documents on behalf of clerical support teams.
 Trained and mentored junior administrative team members in procedures.
(Jan 2019 To Oct 2019) Sales & Services Executive
Bengal Group of industries – Dhaka ,Bangladesh
 Generating Sales Leads: Identify potential customers and proactively seek new business
opportunities through various channels such as cold calling, networking, and referrals.

 Customer Relationship Management: Build and maintain strong relationships with

existing and prospective clients, understanding their needs, addressing inquiries, and
providing product/service information.

 Sales Presentations and Demonstrations: Present the company's products or services to

clients, highlighting their features, benefits, and value proposition.
Skills
 Microsoft Office Proficiency.
 Inventory Management.
 Inter-office communications
 Analytical Skills.  Vendor relations skills
 Report analysis
 Supply Chain Operations.  Schedule management.

 Supply Chain Management.

Education  Communication.

Bachelor of social science

National University
 Internship: Daraz Bangladesh(Alibaba Group)

Diploma of Engineering, Electronics

Patuakhali Polytechnic Institute, Patuakhali
 Internship: Advanced PLC & Automation System.