Cristian Rotaru

Personal data:
41 years, Ploiesti, Married
Birthday: 09 Mar 1981
Address: Com. Filipestii de Targ, Str. Republicii, Nr. 958
Phone no: 0724275904
Email: rotaru911@yahoo.com
Driving license: B, since March 20th, 2008

Professional objective
Over 15 years in quality in different quality areas makes me a quality expert. I am looking
for a job with challenges and new experiences where I can apply what I’ve learned in my activity.

Working experience:
Federal Mogul Friction Materials, Ploiesti, Romania
May 2022 - present
Domain: automotive industry
Customer Quality Engineer
Responsibilities:
- I am the customer interface between plant and a part of plant customers (ZF, Continental
Automotive, BMW, Daimler, CBI, Jaguar – Land Rover Automotive).
- I was reviewing weekly the quality information and customer quality requirements in the
customer reporting systems and informing the plant about them. For claims I made direct alerts
from customer portals.
- I was maintaining contact with customers by phone or email.
- In case of claim I was the first person informed by the customer and I send alerts to entire factory.
After receiving the quality claim from customer, I was responsible to establish the team for 8D
analysis and to send answer to customer. In the same time, I was responsible for the sorting
activities in customer plants and in our plant.
- I was responsible person which conduct customer audits and visits. I was preparing action plans
arising from customer visits and audits and ensuring timely completion of actions defined.
- For the new products I was the responsible for homologation of the new products by the customer
through coordination of the PPAP activities inside the plant.
Metrics (KPI):
- Customer PPM; - Customer incidents; - PPAP on-time;
- Customer, system and process degree of conformance

Saint-Gobain Isover, Ploiesti, Romania

August 2021 – April 2022
Domain: Construction products manufacturing – stone wool
Process engineer
Responsibilities:
- I was collecting data and performing analysis regarding process parameters to increase
productivity and decrease the down time of the equipments;
- I identify and implement process improvements regarding efficiency, quality and
material/utilities losses;
- I followed planned maintenance execution trying to increase equipment eficiency by
decreasing the stock for spare parts.

Metrics (KPI):
- HSEI (number of environmental incidences, health and safety trainings, 5S and TPM).
- Machine availability – more than 85%
- Productivity increases from 90to/day to 115to/day.
1 of 5
 British American Tobacco, Ploiesti, Romania
January 2018 – July 2021
Domain: tobacco industry
1) Area Quality Supply Manager,
Key objective of the job:
The key objective of the job is to drive a structured approach to the improvement in the quality of
the products across the whole supply chain starting with supply of the materials till deliver to the
consumer.
To be able to conduct this I have a set of KPI to be followed and improved thru all products
categories and all end markets, by building end markets capabilities:
- HSEI (number of environmental incidences, health, and safety trainings, 5S and TPM).
- Retail Quality Assessment, Pest & Hygiene Management, Product Integrity and Traceability
- Consumer and Customer Complaints
To improve the KPI I am using different tools as key problem-solving techniques, sharing and
applying lesson learnt, auditing different processes inside the supply chain (from supply till
delivery)
Projects:
Standardize E2E Quality support to ensure all products categories optimization.

2) Innovation Manager,
Key objective of the job:
- embedding the quality assurance framework and product quality standards for innovation
projects and new product introductions.
- manage and assure the introduction of new products, materials, new technologies and
equipment in line with global standards requirements.
Metrics (KPI):
- HSEI (number of environmental incidences, health and safety trainings, 5S and TPM).
- New machine introduction 14/year
- Other projects 11/year
- MQSs - 64/year
- 1000 new materials+/year
Projects:
- Implement the new flow and checks for a completely new type of cigarette in BAT (Kent Mode
Camarena – 2 types of capsules inside same pack).

Federal Mogul Wipers, Ploiesti, Romania

July 2015 – December 2017
Domain: automotive industry
1) Production supervisor,
The purpose of the job was to coordinate the production lines for conventional wiper blades and
wiper arm assembly. My main KPIs were to achieve the objectives for HSE (0 incidents), quality
(1 customer claim per month), productivity (more than 85%), production efficiency (OEE more
than 90%), and adherence to production plan (more than 95%).
Projects:
- increasing line efficiency by reducing the handling time between production steps by moving
equipments in such order that the movement and stock was reduced with 20%.

2) Customer Quality Engineer,

As job main purpose, I was the customer interface between plant and a part of plant customers
(Skoda, Volkswagen, Renault, PSA, General Motors, Mitsuba, BMW, Dong-Yang).
Metrics (KPI):
- Customer PPM;
- Customer incidents;
- PPAP on-time;
2 of 5
- Customer, system and process degree of conformance.
Projects:
- increasing customer satisfaction (Mitsuba) to get an "A" score from customer.
- increasing customer confidence (Skoda).

Federal Mogul Friction Materials, Ploiesti, Romania

December 2012 – June 2015
Domain: automotive industry
1) Supplier Quality Engineer,
Key objective of the job was to assure the quality of the supplied products and components
through coordination of the incoming inspection team and 3D measurement team and checking if
the established procedures and rules are followed.
Metrics (KPI):
- Supplier PPM and incidents
- Supplier PPAPs
- Customer Incidents due to Vendor (supplier) – CIV
- HSE indicators
- OEF (Supplementary hours, annual leave, absenteeism)
- 95% action closed on time for suppliers.
Projects:
- decrease the time for release of the finish good after dimensional check.

2) Customer Quality Engineer,

As job main purpose, I was the customer interface between plant and a part of plant customers
(TRW, Renault, PSA, General Motors, BMW), securing and implementing customer requirements
and increasing quality of their products.
Metrics (KPI):
- Customer PPM;
- Customer incidents;
- PPAP on-time;
- Customer, system and process degree of conformance
Projects:
- Daimler C-Class W205 Launch Team – FM successfully launched two new projects.  Both
projects were completed on time and exceeded the targeted margin in lifetime revenue. The team
faced the challenge of developing new material formulations to meet the upcoming Copper Free
regulation in the US.
- The MQB Launch beginning production at our new Friction Materials site in Ploiesti, Romania
on the challenging hot press product in only 12 months and accelerating production volumes in a
record time.

S.C. Flexitech RO S.R.L., Ploiesti

May 2008 – November 2012
Domain: automotive industry.
Quality, environment, safety and continuous improvement responsible,
Main tasks and responsibilities were related to assurance of the conformity for the products made
and sale, according with the ISO TS 16949 standard and with the customer requests
Metrics (KPI):
- HSEI (number of environmental incidences, health and safety trainings, 5S and TPM).
- internal and customer PPM, scrap rate.
- human resources: over time, vacation, absenteeism, turnover
- PPAP on-time;
- Customer, system and process degree of conformance
- Supplier PPM and incidents
- Action closed on time for entire factory.
3 of 5
 Projects:
- Extend the layout for S.C. Flexitech Ro S.R.L., main idea was to increase the production and
have fewer stocks for raw materials and final products.
- Implementation of HSE standards: ISO 14001 and OHSAS 18001.
- Decreasing the scraps made because of missing documents or wrong identification of the raw
materials.

S.C. Arctic S.A., Gaesti

June 2004 – April 2008
Domain: home appliances industry
Quality Assurance Engineer,
Job main purpose was to coordinate the incoming quality control area, segment which is in
charge with quality control for the raw materials used in the production of the refrigerators and
fridges.
Projects:
- Decreasing number of thermostats changed in Service until zero.

Education and trainings:

Data Diploma Institution Specialization
1995-1999 Baccalaureate diploma Energetic High School, Campina Mathematics-Physics
1999-2004 Engineer diploma "Valahia" University, Targoviste Electromechanical Engineer

Modern systems and

equipments for producing and
2004-2005 Master diploma "Valahia" University, Targoviste distribution of electrical energy.
Unconventional sources of
energy
20-Sep-04 FMEA seminar GEMBA Limited Istanbul  
Initiation in quality system ISO
11-Mar-06 9001:200 and environmental SRAC  
system ISO 14001:2004
27-Jul-10 ISOTS 16949:2009 basics CSpI  
Six Sigma Green Belt Core
Oct - 2013 Honeywell
Certification
25-Mar-14 FMEA expert TUV Rheinland Bucharest  
10-Sep-14 APQP and PPAP TUV Rheinland Bucharest  
Auditing of special processes
24-Oct-14 Werner Seeger Cisnadioara
CQI 9, 11 & 12  
10-Nov-14 SPC and MSA TUV Rheinland Bucharest  
Product safety representative
1-Mar-16 Werner Seeger Cisnadioara
(PSB)  
Curs management integrat
2018 conform ISO 9001; ISO 14001 Lloyd's Register
si ISO 45001
Curs auditor intern pentru
sistemul de management
integrat calitate-mediu-sanatate
2018 si securitate ocupationala (SR Lloyd's Register
EN ISO 9001/2015 & SR EN
ISO 14001/2015 & ISO
45001:2018)

Foreign languages:
- English (Advanced).
- French (Advanced).

4 of 5
Skills:
- Operating PC: Office, Operating systems, Internet/Intranet, SAP
- Strict with myself
- Communicative with the persons that I take contact.
- Result and customer orientated.
- Like challenges
- Determinate to touch the proposed targets.
- Teamwork for different projects.

5 of 5