ALLYSONANDERSON

101735 S Green Moss Trail

Wellston, OK 74881
(405) 370-3563 - a.anderson2118@yahoo.com

PROFESSIONAL SUMMARY

Team Leader experienced in directing activities of workgroups. Develops strategies,

provides training, sets goals and obtains team feedback. Excellent interpersonal and
communication skills. Big picture focused with excellence in communicating goals
and vision to succeed. Problem solver, networker, and consensus builder.

SKILLS
Attention to Detail Overseeing Daily Activities
Food Safety and Quality Continuous Professional Improvement
Hazardous Chemicals Coaching and Mentoring
PPE Compliance Shift Checklists
Work Planning and Prioritization Motivational Leadership
Staff Training Leading Employees
Collaborative Environments Timelines and Milestones
Issue Resolution People Management
Teamwork and Collaboration Inventory Accuracy
Evaluating Employee Work Overcoming Obstacles
Verbal and Written Communication Effective Customer Service

WORK HISTORY

09/2018 to Current Shift Supervisor

Starbucks – Edmond, OK
Mentored and guided baristas to foster proper
completion of assigned duties. Built strong
relationships with customers through positive attitude and attentive response.
Participated in cross-functional team-building
activities.
Facilitated training for baristas through daily coaching and regular performance
reviews.
Conducted training and mentored team members to promote productivity and
commitment to friendly service.
 Established open and professional relationships with team members to achieve
quick resolutions for various issues.
Demonstrated knowledge of company mission and goals and mentored baristas
in reaching objectives aligned with company core values.
Coached team members in customer service techniques, providing feedback and
encouragement toward reaching sales goals.
Led team of 20+ members while providing exceptional customer service.

EDUCATION

08/2023 Bachelor of Arts: Organizational Leadership And Project Management

Arizona State University - Tempe, AZ

REFERENCES

Vanessa Mugnier
405-708-3244
Store Manager

Amanda Rodkey
405-627-4482
Previous Store Manager

Kieu Phan
405-323-1677
Previous Supervisor