JAIPURIA INSTITUTE OF MANAGEMENT, INDORE

PGDM(G), TRIMESTER I, 2023-25 Batch, AY 2023-24

Course Information
Course Code and title 40301 Organizational Behaviour
Credits 3
Term and Year Term I, 2023-24
Course Pre-requisite(s)
Course Requirement(s) Key terms (Pre reads)
Course Schedule (day and time of class) Time Table Slot here
Classroom # (Location) As per Time Table as otherwise communicated
Course Instructor Arindam Saha & Monika Agrawal
Course Instructor Email arindam.saha@jaipuria.ac.in &
monika.agrawal@jaipuria.ac.in
Course Instructor Phone (Office) Extn 314 and 308
Student Consultation Hours As notified by PMC or with a prior appointment
Office location

1. Course Overview
The business challenges amidst the turbulence require organizations to design and implement their structures,
processes, and systems around people. This in turn allows them to flourish-and spur a change and growth in the
competitive markets. An integral part of this would include a study of human behavior in organizations.
Organizational Behavior course is designed to shape personal and interpersonal dynamics for individual’s
effectiveness, to develop ability to work with others and understand organizational variables to make better decisions.
It is expected that after learning the various aspects of human behavior and organization dynamics as put together in
the course, individuals will undergo personal transformation and shall be able to deal effectively with complex
organizational scenarios like the recent pandemic. To do this, a variety of activities will be put to practice. Major
parts of the course will be delivered through instruments/tools, experiential exercises and cases. This will enhance
learning and problem-solving in organizations. Specific topics to be covered include: self-awareness, personality,
attitude, motivation, interpersonal relationships and handling conflict, team, and leadership

2. Course Learning Outcomes (CLOs):

At the end of the course, the students will be able to:
CLO1: Understand the factors influencing human behavior (Quiz)
CLO2: Analyze self for effective self-management (PJ)
CLO3: Apply theoretical frameworks for personal, team, and organizational effectiveness (MO/FP)

3. Mapping of CLOs with Program Outcomes (POs)

 
PO1 PO2 PO3 PO4 PO5 PO6
CLO1
CLO2 Reinforced*
CLO3 Reinforced*
*To be used in writing AOL report

4. Prescribed Text
Robbins, S. P., Judge, T. A. & Vohra, N. (2014). Organisational Behaviour. (16th ed.). New Delhi: Pearson.

5. Additional Resources:
 Nelson, Quick & Khandelwal (2011), ORGB, 2nd Edition, Cengage Learning, New Delhi.
 Parikh, Margie and Gupta, Rajen (2010) Organizational Behaviour, Tata McGraw Hill: New Delhi.
 McShane, Steven L.; Von Glinow, Mary A. and Sharma, Radha R. (2005) Organizational Behavior, 5 th Edition,
Tata McGraw Hill: New Delhi
 Internet Resources (as advised by the faculty during classroom sessions)
6. Session Plan
Session Session Topic Session Learning CLOs Reading / Pedagogy Flipped Videos /
No. Outcomes (SLOs) References Links
Module I: Individuals as Contributors to Organizational Effectiveness
1 Understanding To identify the 1 Text, Ch.1, Discussion Examples from
the relevance of relevance of human pp. 5-25 Contemporary
studying human behavior in the Organizations
behavior in the workplace
workplace
2 Self-concept To understand self- 1-2 Text, Ch.6, Instrument: https://
concept and pp. 163-165 Johari Window www.youtube.co
appreciate self in www.simplyp m/watch?
relation to others sychology.org v=griFNIlmEj4
/self-
concept.html
3 Demystifying To decode various 1-2 Text, Ch.5, Instrument: The https://
Personality dimensions of pp. 133-136 Big Five Model www.youtube.co
personality m/watch?
v=Ng1Ed_872O
4&t=62s
4 Beliefs, Values To identify dominant 1-2 Text Ch. 3 Instrument: https://
& Attitude values in self and pp. 68-72 Rokeach’s www.youtube.co
appreciate Value Survey m/watch?
differences in values http:// v=XUhsNIeIgpY
in others faculty.wwu.e &t=38s
du/tyrank/
To relate to the Rokeach
attitude formation %20Value
process %20Survey.pd
f
5 Perception & To develop the 2 Text Ch. 6 Discussion & https://
It’s Pitfalls ability to pp. 162-169 Exercise: Cave www.youtube.co
differentiate Rescue m/watch?
perception from v=X18YI592T_o
reality and its impact
on decision-making https://
www.youtube.co
m/watch?
v=vJG698U2Mv
o
Module II: Managing Self & Others

6-7 Motivation – To relate relevant 3 Text, Ch.7, Discussion https://

From Theory to theories for pp. 194-218 & www.youtube.co
Application motivating self and https:// Case m/watch?
others www.leadersh v=MzdRxPcl9rI
ipiq.com/ &t=4s
blogs/
https://
leadershipiq/
www.youtube.co
what-
m/watch?
motivates-you
v=4t4E14hZxLI
Case: Rohit &t=6s
Narang
8 Understanding To identify the 3 Text, Ch.14, Instrument: https://
Conflict & causes of conflict pp. 440-449 Know Your www.youtube.co
Conflict and manage conflicts Conflict m/watch?
Management using appropriate Handling Style v=h7uTmlKgBI0
styles styles &t=12s
 9 Negotiation To use negotiation 3 Text, Ch.14 Discussion https://
techniques in Pp. 452-465 www.youtube.co
interpersonal m/watch?
relationship v=bUi5R54Oqig
https://
www.youtube.co
m/watch?
v=r1UwbUZFV3
4

Module III: Leading & Working in Teams

10 Group To understand 2-3 Text, Ch.10, Discussion https://
Dynamics properties of groups. pp. 297-298 www.youtube.co
m/watch?
v=Huc74zcjW-4
11 Decision To analyse the 3 Text, Ch.9, Discussion -
Making in patterns of human Pp. 287-317
Groups behaviour in group Exercise:
decision making Desert Survival
12 Building To appreciate the 3 Text, Ch.10, Activity https://
Effective Teams reasons for Pp. 327-351 www.youtube.co
interpersonal rivalry m/watch?
and deal with it to v=mDj4aP1c2rQ
build effective
teams.
13 Understanding To interpret styles of 2-3 Text Ch.12 Discussion & Videos on
the DNA of leadership Pp. 360-403 Instrument: Corporate
Leadership Your Style of Leaders
Leadership
14 Contemporary To understand the 3 Text Ch.12 - Guest Session
Trends & Issues Leadership in Pp. 360-403
in Leadership practice
Module IV: Organizational Dynamics
15 Power & To interpret 1 Text, Ch.13 Discussion &
Politics ethically, power and Pp.404-432
influence tactics and Case
consequences of Case: Perform
political behaviour in or Perish
organizations
https://
hbr.org/
1970/05/
power-and-
politics-in-
organizational
-life
16 Organization To define 1 Text Ch.15 Discussion &
Structure & dimensions of Pp. 474-500
Design organization Activity
Structure, & reasons Activity:
for difference in Metaphors of
structure Organization

https://
hbr.org/
1992/05/the-
new-
boundaries-of-
 the-
boundaryless-
company
17 Organization To understand the 1 Text Ch.16, Discussion &
Culture characteristics of 17
organisational Pp. 504-525
culture
Instrument:
Rate Your
Classroom
Culture

18-20 Field Project Based-on Learning 3

Presentation & from All Modules
Viva Voce

7. Assessment Tasks
Assessment Assessment Type Weightage CLO Week Due
1. Quiz Individual Task (Moodle-based) 20% 1 8th & 16th
Session
2. Personal Journal + Individual Task 20% + 2 13th Session
Reflection on Self-Assessment 10%
Measures
3. Metaphors of Organization Team Activity 20% 3 15th Session
4. Field Project Group Project (Viva-Voce + 30% 3 Session 18-20
Report)
Assessment 1: Quiz (10+10 Marks)
1) Assessment Detail: Two pre-announced quizzes will be conducted and both will be considered for the assessment.
2) Criteria used to grade this task: Individual
3) Task Assessor: Internal Faculty
4) Submission Detail: Moodle-based
5) Feedback: Feedback can be seen after quiz submission and would be discussed in subsequent session(s).
Assessment Task 2: Personal Journal + Reflection on Self-Assessment Measures (20+10 = 30 Marks)
1) Assessment Details: A personal journal detailing the journey in life/career so far followed by a Self-assessment
Portfolio to be prepared based on the instruments Johari Window, Big Five Model, Rokeach’s Value Survey, Cave
Rescue, Conflict Handling Style, Desert Survival, Leadership Style & Classroom Culture.
2) Criteria used to grade this task: Comprehension (40%), Reflection (50%), Plan of Action (10%)
3) Task Assessor: Internal Faculty
4) Suggested time to devote to this task: 8 hours
5) Submission details: Soft copy
6) Feedback and return of work: After the assessment, instruments will be returned.

Assessment 3: Metaphors of Organization (20 Marks)

1) Assessment Detail: Basis the framework of Images of Organization concept, an impromptu task in team to be
performed as outbound activity.
2) Criteria used to grade this task: Team Task. Metaphor Used (25%), Performance (50%), Reflections (25%)
3) Task Assessor: Internal Faculty
4) Submission Detail: On Field Act & Performance
5) Feedback: Feedback would be shared on the spot as well in the classroom

Assessment Task 4: Field Project (30 Marks)

1) Assessment Details: Students will be divided into teams to do a comprehensive field-based project which will be
on topics of social, cultural and organizational importance. The topics will be allocated beforehand to all the
groups.
2) Criteria used to grade this task: Individual Contribution (50%), Team Work (30%), Application of Concepts/Skills
(20%), learned during OB course.
3) Task Assessor: Internal Faculty (Direct) and Peer Group Members (Indirect)
4) Submission Detail: Softcopy on Moodle, strictly on/before the due date.
5) Feedback: Feedback will be given later after the seminar.
Rubric for CLOs
CLOs
CLO 1
Understand the factors
influencing human behavior
CLO2
Analyze self for effective
self-management
CLO3
Apply theoretical
frameworks to improve
personal, team and
organizational effectiveness.
Rubrics for Assessments
Assessment 1: Quiz (20 Marks)
CLO1: Understand the factors influencing human behavior.
Below Expectations Meets Expectations
Not able to reflect Not able to identify some
satisfactorily on concepts of the concepts of
of organizational behavior organizational behavior
Not able to analyse Able to analyse oneself for
oneself satisfactorily for effective self-management
effective self-management to some extent
Not able to apply Able to apply theoretical
theoretical frameworks to frameworks to improve the
improve the personal, personal, team, and
team, and organizational organizational
effectiveness effectiveness to some
extent
Exceeds Expectations
Able to the identify most
of concepts of
organizational behavior
Able to analyse oneself
satisfactorily for
effective self-
management
Able to satisfactorily
apply theoretical
frameworks to improve
the personal, team, and
organizational
effectiveness

Assessment 2: Personal Journal & Reflection on Self-assessment Measures (30 Marks)

CLO2: Analyze self for effective self-management
PO3: Reflect on business situations and apply relevant conceptual frameworks
Competency Traits/Performance Indicators (PI)
Be able to produce written documents and oral 1.1 Clarity: Explains points explicitly with specific
presentations that communicate ideas and explanatory detail; points relate to overall argument.
information effectively for the intended audience 1.2 Organization: Presents information in a logical
and purpose. progression of ideas so that the main point is clear.
1.3 Content: Good command of subject matter. Provides
relevant and important information and supporting
arguments relating to the main claim.

Rubrics
Criterion Below Expectations Meets Expectations Exceeds Expectation
(Below 35%) (35%-below 70%) (Above 70%)
Clarity Not able to explain points Explains points clearly; Explains points explicitly with specific
clearly. Lacks focus and points relate to overall explanatory detail backed up with
points put forth do not argument. relevant research/information/examples;
relate to the overall/main points relate and support the overall
argument or idea. argument.
Organization Presents information in Presents information Presents information in a
a cluttered manner with no in a logical sequence. clear and logical order supported by
logical sequencing or relevant illustrations and examples.
progression of ideas. The final point is quite
clearly brought out. The final point/conclusion is well
The main point is obscured supported through a well- structured
and not visible from the set of arguments.
report.
Content Poor command over Good command over Excellent command over subject matter.
subject matter. subject matter.
Covers every dimension of the subject
Provides irrelevant and Is able substantiate the matter and uses relevant and
inadequate information to arguments with relevant comprehensive information to back up
support arguments. and adequate information the arguments.
reasonably well.
*To be used in writing AOL report

Assessment 3: Metaphors of Organization (20 Marks)

CLO3: Understand the factors influencing human behavior
PO2: Demonstrate ability to work in teams to achieve desired goals
Competencies Traits/Performance Indicators (PI)
Be able to participate collaboratively and 3.1 Working with others: Shares with, and supports the
responsibly in teams and contribute positively to efforts of others. Implements the norms of practice (e.g. rules,
achieve common goals. roles, charters, agendas, etc.) of effective team work to
accomplish a goal.
3.2 Contribution: Routinely provides useful ideas when
participating in groups.
3.3 Attitude: Never publicly critical of the work of others.
Always has a positive attitude about the tasks.

Rubrics
Criterion Below Expectations
(Below 35%)
Working with Rarely listens to, shares with,
others and supports the efforts of
others. Often is not a good
team player
Contribution Rarely provides useful ideas
when participating in a group
task.
May refuse to participate
Attitude Is often publicly critical of the
project or the work of other
members of the group.
Is often negative about the
task(s)
Meets Expectations
(35%-below 70%)
Usually listens to, shares,
with, and supports the
efforts of others.
Usually provides useful
ideas when participating in
a group task.
A strong group member
who tries hard
Is rarely publicly critical
of the project or the work
of others.
Often has a positive
attitude about the task(s)
Exceeds Expectation
(Above 70%)
Almost always listens to,
shares with, and supports the
efforts of others.
Tries to keep people working
well together.
Routinely provides useful
ideas when participating in a
group task.
A leader who contributes a lot
of effort
Is never publicly critical of the
project or the work of others.
Always has a positive attitude
about the task(s)

Assessment 4: Field-based Group Project (30 Marks)

CLO3: Apply theoretical frameworks for personal, team, and organizational effectiveness
PO3: Reflect on business situations and apply relevant conceptual frameworks
Criterion Below Expectations Meets Expectations Exceeds Expectation
(Below 35%) (35%-below 70%) (Above 70%)
Gather Relevant Struggles to pinpoint the Clearly identifies the information Demonstrates a
Information and information needed. required. Gathers information sophisticated
reflect on the Gathers information from from multiple valid and reliable understanding of what
business situation one source. Minimal sources. Evidence of information is needed.
evidence of search/selection criteria. Able to Gathers extensive
search/selection criteria. reflect and understand the information from a variety
Unable to reflect and business situation because of the of valid and reliable
comprehend the business quality of information gathered sources including journals,
situation due to poor and synthesized. texts, etc., specific to the
understanding of required subject. Clear evidence of
information search/selection criteria.
Able to reflect and have a
holistic view of the the
business situation based on
extensive information
gathered from a variety of
sources
Select and Use Has limited knowledge on Selects and uses relevant concepts Selects and uses relevant
Relevant selecting and using and frameworks. Requires minimal concepts and
Concepts and relevant concepts and assistance in choosing relevant frameworks. Needs no
Frameworks frameworks. Requires concepts and frameworks. assistance in selecting
extensive assistance in relevant concepts and
selecting relevant concepts frameworks.
and
frameworks.
*To be used in writing AOL report

8. Time budgeting in course planning:

Please note that while assigning activities and planning teaching schedules following table may be of help. The
weightage of items in the table is prescriptive and may vary according to course requirement. Yet it is indicative of
how student time per course can be budgeted:
Activity Description Time Budgeted
Classes 3.45 hours per week for 10 weeks 30 hours
Reading Prescribed Readings 10 hours
Preparation of Exercises & Assignments Individual Assignments 15 hours
Preparation of Seminar Data Collection, Compilation & Recommendation 20 hours
Study & Revision for Quiz & ET Exam. Self-preparations 30 hours
TOTAL 105 hours
9. Academic Conduct:
Students will be expected to maintain a daily log of their learning and make an action plan. The continuous evaluation
tools would be implemented as per schedule and collected for evaluation.
Students are encouraged to visit videos available on Impartus, you tube on TED talks, and readings available at
websites like course era, etc.

Institute’s Policy Statements

It is the responsibility of every student to be aware of the requirements for this course, and understand the specific
details included in this document. It is emphasized that this course requires significant commitment outside of formal
class contact.  The learning tasks in this course may include classes (lectures or seminars), required reading, the
preparation of answers to set questions, exercises and problems, and self-study. In addition, students may be required
to complete an assignment, test or examination.

LMS-Moodle/Impartus:
LMS-Moodle/Impartus is used to host course resources for all courses. Students can download Lecture, additional
reading materials, and tutorial notes to support class participation.

Late Submission
Assessment tasks submitted after the due date, without prior approval/arrangement, will be not be accepted.

Plagiarism:
Plagiarism is looked at as the presentation of the expressed thought or work of another person as though it is one's
own without properly acknowledging that person.
Cases of plagiarism will be dealt with according to Plagiarism Policy of the institute. It is advisable that students
should read Student Handbook for detailed guidelines. It is also advisable that students must not allow other students
to copy their work and must take care to safeguard against this happening. In cases of copying, normally all students
involved will be penalized equally; an exception will be if the student can demonstrate the work is their own and they
took reasonable care to safeguard against copying.

List of Program Outcomes (POs):

PO1: Communicate effectively
PO2: Demonstrate ability to work in teams to achieve desired goals
PO3: Reflect on business situations and apply relevant conceptual frameworks
PO4: Evaluate different ethical perspectives
PO5: Comprehend sustainability issues
PO6: Exhibit innovative and creative thinking

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