Putri Amelia Last Last

Applied:04 Sep 2023 updated:3months active

Receptionist(1 yr)
Anugerah corporindo :7days

IDR 3,000,000 Bachelor's Degree Jakarta Raya

Why hire me?

"Dear Manager Personalia, I am Putri Amelia, Through this cover letter, I applied job position Receptionist that I get
from JobStreet. I also have almost 2 years experience as Customer Service. I hope with qualified I have, I can get
join your company as soon as possible, Thank You"

Experience

Aug 2021-Jul 2022 Receptionist

1 year Anugerah corporindo

Industry Manufacturing/Production
Specialization Customer Service
Role Customer Service - General
Position Level Staff (non-management & non-supervisor)

Greeting visitors.

Managing security and telecommunications systems.

Handling queries and complaints via phone, email and general correspondence.

Transferring calls as necessary.

Taking and ensuring messages are passed to the appropriate staff member in time.

Managing meeting room availability.

Receiving, sorting, distributing and dispatching daily mail.

Handling transcription, printing, photocopying and faxing.

Recording and maintaining office expenses.

Handling travel arrangements.

Coordinating internal and external events.

Managing office inventory such as stationery, equipment and furniture.

•Overseeing office services like cleaners and maintenance service provider.

Mar 2020-Apr 2021 Customer Service

1 year 2 months PT Bina Putra Sriwijaya

Industry Hotel/Hospitality
Specialization Customer Service
Role Customer Service - General
 Position Level Staff (non-management & non-supervisor)

1. Melayani para customer dan memberikan segala informasi produk dan layanan yang
perusahaan mereka.
2. Bertindak sebagai penghubung antara pelanggan dengan perusahaan.
3. Membantu mengatasi keluhan, pesanan, kesalahan atau error, tagihan, pembatalan dan
berbagai jenis pertanyaan lainnya.
4. Bertanggung jawab penuh untuk memelihara peralatan kantor, seperti telepon, dan hal –
hal lain yang digunakan dalam pekerjaannya.
5. Mempunyai mental sikap positif dan profesional dalam bekerja
6. Product Knowledge yang bagus yang dimiliki oleh perusahaan
7. Menyimpan catatan interaksi dengan pelanggan, transaksi, komentar dan keluhan
Melakukan komunikasi dan koordinasi dengan kolega.
8. Memberikan umpan balik tentang efisiensi pelayanan pelanggan yang telah diberikan.
9. Mengelola tim perwakilan layanan pelanggan.

Mar 2019-Mar 2020 Staff administration

1 year 1 month PT Sriwijaya logistic

Industry Hotel/Hospitality
Specialization Clerical/Administrative Support
Role Administrative Executive
Position Level Staff (non-management & non-supervisor)

-Prepare for the meeting with client

-organizing office stuff
-call and communication with client

Education

Sep 2022 University of Indraprasta PGRI

Bachelor's DegreeinEducation/Teaching/Training|Indonesia

Grade 1st Class

I'm Putri Amelia, a fresh graduated from English education, I have 1 year experience in staff
administration in logistic company and 1 year experience in customer service in FnB
company.

Skills
Advanced Customer service

Intermediate Microsoft Excel

Additional Information
Expected Salary IDR 3,000,000

About Me
Gender Female

Age 24

Contact Details  081398885156  putriamelia5299@gmail.com

Address Jakarta Raya, Indonesia

Country of Nationality Indonesia