1.

The word ‘Communication’ comes from the Latin word

commūnicāre, meaning _______

a. to give

b. to know

c. to share

d. to follow

2. __________ is the ‘sharing’ of information between two or

more individuals or within a group to reach a common
understanding.

a. Common

b. Communication

c. Writing

d. Reading

3. Communication skills are needed ________

a. to give facts or information to someone.

b. to influence or change someone.

c. to express your feelings.

d. All of the above

4. Communication is a _________ exchange of information, i.e.,
giving and receiving.

a. two-way

b. one-way

c. no way

d. three-way

5. Which of the following skills are essential for effective

communication?

a. Reading

b. Writing

c. Listening

d. All of the above

6. ___________ to someone is example of giving information.

a. Speaking

b. Writing

c. Both of the above

d. None of the above

7. _________ to someone are examples of receiving
information.

a. Reading

b. Listening

c. Both of the above

d. None of the above

8. Which of the following is not the method of

Communication?

a. Verbal Communication

b. Non-Verbal Communication

c. Visible Communication

d. None of the above

9. _______ involves sending and understanding messages only

through images or pictures.

a. Visual Communication

b. Visible Communication

c. Verbal Communication

d. Non-Verbal Communication

10. Communication should be

1) clear
2) correct
3) complete
4) all of these
11. During an oral presentation, ___ is the stage where you tell
the audience, the aim of your presentation.

A. Background

B. Introduction

C. Conclusion

D. Question session

12. Effective Communication Occurs only if the receiver

understands the exact information or idea the sender
intended to transmit.
a- True b- False

13. An oral presentation is an informal, structural and

systematic presentation of message to audience
a- True b- False

14. 7 Cs principles of professional communication stands for:

A. Clear, Concise, read, call, review, concrete, Correct.

B. Clear, Concise, call, capture, concrete, Correct, coherent.

C. Clear, Concise, call, capture, concrete, Correct, complete.

D. Clear, Concise, concrete, Correct, coherent, complete, courteous.

15. Barriers to Effective Presentation

1) Fear

2) Lack of Preparation

3) Unable to control one’s ideas

4) all of these

16.Talk about the elements of communication skills.