Scribd Logo
Upload

Welcome to Scribd!

  • Appointments

    Uploaded by

    Carla Yesenia Huaman Salas
    4 views1 page
    The client calls to arrange an appointment with Brian but is told he is unavailable. The assistant checks Brian's schedule and schedules the client for Tuesday at 9am. When the client asks for Monday instead, the assistant informs him Brian will be out of the country then. The client agrees to Tuesday. The assistant collects the client's contact information and provides the office address.

    Original Description:

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    The client calls to arrange an appointment with Brian but is told he is unavailable. The assistant checks Brian's schedule and schedules the client for Tuesday at 9am. When the client asks for Monday instead, the assistant informs him Brian will be out of the country then. The client agrees to Tuesday. The assistant collects the client's contact information and provides the office address.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    4 views1 page

    Appointments

    Uploaded by

    Carla Yesenia Huaman Salas
    The client calls to arrange an appointment with Brian but is told he is unavailable. The assistant checks Brian's schedule and schedules the client for Tuesday at 9am. When the client asks for Monday instead, the assistant informs him Brian will be out of the country then. The client agrees to Tuesday. The assistant collects the client's contact information and provides the office address.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    APPOINTMENTS

    ASISTENTE: IBM corporation, this is Carla speaking, how can I help you?

    CLIENTE: Good morning, shall I speak to Brian, please?

    ASISTENTE: I´m afraid he is not available. Can I take a message?

    CLIENTE: Well, I´d like to arrange an appointment to see him please.

    ASISTENTE: Could you hold on for a minute, Mr Jefferson. I´ll just look in the diary, Tuesday at
    9:00 sounds good to me.

    CLIENTE: Could it be Monday?

    ASISTENTE: On Monday he would not be in the country, could it be Tuesday morning at 9:00?

    CLIENTE: Sure, Tuesday at 9:00 sounds good to me, thank you.

    ASISTENTE: perfect. Mr Brian. Can I have your telephone number and email address in case we
    need to cancel or put off your meeting, please?

    CLIENTE: certainly! It´s 660 456 889 and my email address is brian.ibm@gmail.com.

    ASISTENTE: great, Mr Brian. Just to remind you, you´ve got an appointment next Tuesday at
    9:00 in IBM corporation, Do you know the address?

    CLIENTE: No. Could you please give it to me?

    ASISTENTE: sure of course. It is 14 Santo Domingo, Madrid, Madrid. We are on the 2rd floor.

    CLIENTE: that´s great. I´ve got it. Thank you four help.

    You might also like