Profile
Oana Iacob
SENIOR LEAD QA ENGINEER /
SCRUM MASTER
Details
Cluj-Napoca
Romania
+40 747443398
oana.georgiana.iacob@gmail.com
Skills
IT Management, Scrum, Blockchain
Technology, Leadership, Project
Management, Software Testing,
Agile Methodologies, SDLC
Tools
Jira, Zephyr, Kibana, Rest API, SQL
(Postgres), Confluence
Hobbies
Web3 and Blockchain Technology Travel
Employment contract: B2B only
Education
Human Geography and Tourism
Babes-Bolyai University of Cluj-
Napoca 10/2007 - 07/2010
Master of Business Administration
Babes-Bolyai University of
Cluj-Napoca 10/2010 - 07/2012
Scrum Master, Informal School of IT
As a Ssenior Lead QA Engineer / Scrum Master, I bring a unique blend of
technical expertise and project management skills to ensure the delivery of
high-quality software products. With 10 years of experience in the industry, I
have developed a strong understanding of software development processes and
the role that quality assurance plays in ensuring successful project outcomes.
pRoles Responsibilities
artment Lead/ Cluj-Napoca 10/2021 - 11/2023
Senior QA Department Lead/ Cluj-Napoca 10/2021 - 11/2023
● Started R&D project from scratch implementing QA processes, deciding
tools and testing approaches
● Involved in staffing the scrum and QA team, setting up the Scrum/Jira
projects and basic agile processes
● Lead the QA department and ensure that all testing activities are
completed on time
● Design and execute test strategy, test plans and test designs to validate
software functionality
● Defining and setup the release management process
● Continuously improve the testing process and methodology, including test
planning, strategy, execution and reporting
● Design, develop, and execute manual functional, integration, performance
and regression tests suites
● Actively contributed to the development and growth of the product's
market strategy and direction
● Meeting with the software/product designers to determine quality
assurance parameters
● Responding to requests from the design team and management
● Presenting test results and status updates to stakeholders and senior
management.
● Taking part in the staffing process, matching employee career direction
and growth
● Create a safe environment and culture for the QA members
● Taking part in engineers performance reviews, giving feedback and career
recommendations
● Implemented performance improvement plans
● Provide mentoring and guidance to other QA team members
● Create a skill matrix based on technical and soft skills for different role
levels
● Resolve resource and time allocation
● Help juniors grow into full QA engineers
6FUXP0DVWHU3URMHFW0DQDJHPHQW
● Facilitate Agile ceremonies, including sprint planning, daily stand-ups,
sprint
reviews, and retrospectives
● Actively participate in client meetings (discuss priorities, risks, team
allocation)
● Implementing and successful adoption of Agile methodologies, promoting
collaboration and continuous improvement.
● Create and maintain the backlog items
● Create Road-maps , actively involved into Product Feature definition,
market research anbd new ideas
● Working close with different Teams (compliance, product, marketing) for
a fast to market product allocation and risk assessment
● Constant and close collaboration with the client
Project: The dynamic landscape of cryptocurrency, blockchain and Web3 on
Web and Native Apps.
Working with: Jira, Zephyr, Kibana, Swagger, Postman, SQL(Postgres)
Senior QA Engineer/ Endava Cluj-Napoca 02/2018-10/2021
● API testing (Postman, Swagger)
● Using Kibana for Log Analysis and Visualisation
● Basic DB know how
● Analyze project requirements
● Identify potential issues from early development stages
● Performed automated and hybrid testing on both APIs and front end,
functional and non functional
● Design and execute Regression, Integration, End-to-end, Functional,
Smoke Testing
● Identify, document and report defects and issues found during testing
using Jira
● Design and execute manual test plans using Zephyr to validate software
functionality
● Collaborate with development teams to ensure software products meet all
specifications and requirements
● Work closely with product owners to understand business requirements
and
ensure that they are effectively tested
● Continuously improve testing processes and methodologies to enhance
quality and efficiency
● Working in multiple projects simultaneously
● Time management skills
Project: Web applications used in streaming and entertaining.
Working with: Jira, Zephyr, Gard, SQL(Postgres), Gerkin

QA Engineer/ Endava Cluj-Napoca 05/2014- 02/2018

● Designed test cases and executed them manually
● Manual execution of acceptance tests from the client point of view,
regression and
exploratory tests, integration tests
● Documentation of test results
● Verifying that new changes were implemented correctly and also that the
existing
configurations and systems were still working as expected
● Direct communication with the client
● Presenting demos of the implementation
● Writing test plans and test completion reports
● Testing against emulators and devices
● Configuration of the network and environment at the workplace
● Validating application behavior on different browsers and systems
● Regression testing comparing the interface of the application with the
corresponding version as expected in the staging or production environment.
● Performing acceptance tests and assure that the final version works
properly as
expected by users.
● Cross-browser testing to ensure that the website works as expected in
different
browsers
● Worked in an Agile environment
Project: Testing on a smart app and network project.
Working with: Jira, TestRail, Confluence
Retention and loyalty specialist/ Orange S.A. 02/2010- 05/2014
● Ensured customer loyalty and retention by addressing concerns on accounts and
resolving them.
● Database management.
● Created and implemented retention and solutions strategies to keep clients
satisfied, while maintaining monthly highest QA scores in the department.
● Demonstrated experience in leading successful retention and loyalty programs.
Develop team objectives monthly and action plans to exceed targets.
● Maintaining constant dialogue with executive level management regarding
retention performance and improvement strategies.
● Strong Negotiation and Sales skills