Warranty Manual

Failure Codes - Alternator

English
Original Instructions 04-2015 A049P185 (Issue 2)
Table of Contents
1. INTRODUCTION............................................................................................................................ 1
1.1 When to Use CPG Failure Codes........................................................................................... 1
1.2 Failure Code Structure............................................................................................................ 1
1.2.1 Example: ...................................................................................................................... 2
1.3 Mode of Failure ....................................................................................................................... 2
1.4 Failure Code Selection............................................................................................................ 4
1.4.1 Failure Code Flowchart................................................................................................ 5

2. MAIN ALTERNATOR ..................................................................................................................... 7

2.1 Alternator - Accessories (JA) .................................................................................................. 7
2.2 Control System (JC)................................................................................................................ 7
2.3 Enclosure (YE)...................................................................................................................... 10
2.4 Alternator - Rotor Assembly Mechanical Components (JR) ................................................. 11
2.5 Alternator - Stator / Frame Assembly Mechanical Components (JS)................................... 12
2.6 Terminal Box (JT) ................................................................................................................. 14
2.7 Alternator - Winding Electrical Components (JW) ................................................................ 15
2.8 Shipping & Packaging (ZP)................................................................................................... 15

3. SPECIAL FAIL CODES................................................................................................................ 17

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ii A049P185 (Issue 2)
1 Introduction
A major factor in the growth and success of Cummins Limited, is the history and reputation of
our product support. Cummins Power Generation (CPG) Parts & Service programs are
designed and directed to ensure continuing customer satisfaction and retain customer loyalty.
These PGBU/Onan failure codes are the link in managing and administering the Central Area
Aftermarket programs that support our products throughout the world. This manual includes
failure codes for Generator Set, Hydraulic System, Paralleling System, Telecommunication
System, and Transfer Switch. The sections are in major system, sub system, and component
format. Mode of failure codes descriptions are listed after the table of contents. Special codes
are located in the last section.

1.1 When to Use CPG Failure Codes

PGBU/Onan failure codes must be used on all warranty claims submitted to PGBU for
processing. This includes engine and alternator failures if the engine and alternator are covered
by a PGBU/Onan Extended Warranty program and is outside of the Engine Company warranty
coverage.

1.2 Failure Code Structure

Failure Codes are 6 character codes that identify the location and nature of the failure. The first
character identifies the major system where the failure occurred. The second character identifies
the sub system. The middle two characters identify the component. The last two characters
identify the mode of failure.
The only exceptions are special codes. These codes are unique and do not use the failure code
character system. These special codes are listed in Bad link:
/opt/dzd/dzd_prog/prog_docato/docato_4.9.1/docato/work/temp/dzd_temp/topleaf/7fdf2417-
ed6e-47a6-8362-3f619add3f20/en-us/.new_components/warranty/warranty failcode
manual/transferswitch.xml Chapter 3 on page 17, along with an explanation of when they are
to be used.
The contents of this publication are based on information in effect at the time of publication
approval and are subject to change without notice
.

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1. Introduction 04-2015

1.2.1 Example:

In the previous example, if the mode of failure is broken. The failure code would be written as
JAUXBR with no spaces, slashes, or hyphens. This example code describes the Alternator
Accessories (JA), the Excitation Circuit Breaker (UX) is broken (BR).

1.3 Mode of Failure

TABLE 1. MODE OF FAILURE

Failure Mode Failure Mode Description

Code
AH ADJUSTED HIGH
AL ADJUSTED LOW
BE BENT, DISTORTED
BR BROKEN, CRACKED
BT BURNT
CA CARBONED
DR CLOGGED (FOREIGN MATERIAL)
CT CONTAMINATION
CO CORROSION, RUST, SCALE
CU COSMETICALLY UNACCEPTABLE
DM DAMAGED
EF EMISSIONS FAULT
ER ERODED, PITTED, FRETTED, FLAKED, DEBONDED
FC FREIGHT CHARGE
HR HIGH RESISTANCE
HT HIGH TEMPERATURE
HV HIGH VOLTAGE
HS HUNTING/SURGING
IC ICING (BREATHER/CARBURETTA)

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04-2015 1. Introduction

Failure Mode Failure Mode Description

Code
IL ILLEGIBLE/DETERIORATED DATA
AA INACCURATE / OUT OF SPECIFICATION
MG INADEQUATE LUBRICATION
II INCORRECT INFORMATION
ID INDETERMINATE
XO INSPECTION / NO PROBLEM FOUND
IS INSUFFICIENT
LA LEAKS - AIR
LC LEAKS - COMPRESSION
LE LEAKS - EXHAUST
LF LEAKS - FUEL/GAS AIR MIXTURE
LO LEAKS - OIL
LW LEAKS - WATER
LU LOCKED OR LATCHED UP
LL LOOSE
LM LOW MAGNETISM
LR LOW RESISTANCE
LV LOW VOLTAGE
NE LOW / NO EXCITATION
ML MISALIGNED
MA MISASSEMBLED
NC MISCELLANEOUS
MM MISMACHINED
MP MISSING PARTS
MW MISWIRED
NV NO VOLTAGE
NH NOISE EXCEEDS SPECIFICATION
NP NOT PROGRAMMED
NS NOT SEATED
OC OPEN CIRCUIT
OF OVER FUELING
OE OVER-EXCITATION
OH OVERHEATED
OM OVER-MAGNETISM
OS OVERSIZE
PC POOR CONNECTION
WQ POOR WELD QUALITY

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Failure Mode Failure Mode Description

Code
PO POROUS
PL PRESSURE LOW
PW PROGRAMMED INCORRECTLY
RM REVERSED MAGNETIC POLARITY
SE SEIZED, SCORED, SCUFFED
OL SERVICE TOOL WARRANTY
SD SHIPPING DAMAGE
SH SHORT SHIPPED
SR SHORTED
SP SPUN
MS STRIPPED, CROSS THREADED
SC STUCK CLOSED
SO STUCK OPEN
SU SURGE
MC TIMING
MT TORQUED IMPROPERLY
US UNDERSIZE
UN UNSTABLE
VH VIBRATION EXCEEDS SPECIFICATION
WR WIRES REVERSED
WO WORN
WC WRONG COLOR
WP WRONG PARTS
WL WRONG POSITION/LOCATION

1.4 Failure Code Selection

A Failure Code Selection flowchart has been created to reduce variability in how failure codes
are selected.

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1.4.1 Failure Code Flowchart

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6 A049P185 (Issue 2)
2 Main Alternator
Main Alternator failure codes are divided into 4 sub-categories:
1. (JA) Accessories
2. (JR) Rotor Assembly
3. (JS) Stator / Frame Assembly
4. (JW) Winding

2.1 Alternator - Accessories (JA)

TABLE 2. GENERATOR ACCESSORIES

JA - Alternator - Accessories
Component Component Description Mode of Failure
Code
UX CIRCUIT BREAKER - BR HR ID LR MA OC SH SO SR WP XO
EXCITATION
UU MODULE - DIODE FAULT BR HR ID LR MA OC SH SO SR WP XO
DETECTOR
UW MODULE - EXCITATION LOSS BR HR ID LR MA OC SH SO SR WP XO
UV MODULE - FREQUENCY BR HR ID LR MA OC SH SO SR WP XO
DETECTION
VY RHOESTAT - REMOTE BR HR ID LR MA OC SH SO SR WP XO
VOLTAGE ADJUST
WV SUPPRESSION - RFI BR HR ID LR MA OC SH SO SR WP XO
IR VOLTAGE REGULATOR - BE BR BT HR HV ID LV MA MW NV OC SC SH
MANUAL SO
SR UN WP XO

2.2 Control System (JC)

TABLE 3. CONTROL SYSTEM

JC - Control System
Component Component Description Mode of Failure
Code
RA ANNUNCIATOR AH AL BR CU LU MA MM MP MW OC SD SH SR
XO
GX ASSEMBLY - INVERTER AH AL BE BR HR ID MA MM MP MW NP OC PC
PW SD SH SR WP XO
QC BOARD/MODULE - CONTROL AH AL BE BR BT CU HR HV ID LR LU LV MA MM
MP MW NV OC PW SC SH SO SR UN WP XO
QY BOARD/MODULE - BE BR CU HR ID MA MP MW NP PC OC SC SD
HMI/DISPLAY SH SO SR WP XO

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JC - Control System
Component Component Description Mode of Failure
Code
VN BOARD.MODULE - NETWORK BE BR HR ID MA MW OC SC SH SO SR WP XO
QL BOARD.MODULE - OTHERS BE BR BT HR HV ID LV MA MW NV OC SC SH
SO SR UN WP XO
ML BOLT/STUD AA BE BR CO CU DM ER ID LL MA MM MP MS
MT
SH WP WQ XO
BV BOX - CONTROL BE BR CO CU MA MM SD SH WP XO
BK BRACKET/SUPPORT AA BE BR CO CU DM ID LL MA MM MP SD SH
WP
WQ XO
PC CLAMP/CLIP BE BR CO CU MA MM MS MT SH WP XO
CC CONDENSER/CAPACITOR BR CO HR LR MA OC SH SR WP XO
KV CONDUIT DM ID SH WP XO
AZ CONNECTOR - ELECTRICAL BR CO MA PC SH SR WP XO
RS CONTROL - REMOTE BE BR CU HR ID II LR LU MA ML MM MP NP OC
PC PW SC SD SH SO SR WP XO
KW CONTROL - GEN. ASSY BE BR HR ID LR MA MM OC SC SH SO SR WP
(COMPLETE) XO
VP CONTROLLER - VAR/PF BE BR CO DR ER LO MM MS MT SC SH SO XO
CO COVER BE BR CO CU DR II LF MA ML MM MP SD SE SH
WP XO
DL DECAL/LABEL/SILKSCREEN/TA BE BR CU ID II IL MA ML MM MP SD SH WL WP
G XO
DD DIODE/RECTIFIER BE BR HR ID LL LR MA MM MP NE OC OE SC
SH
SO SR WP WR XO
DO DOOR BE BR CU MA MM SD SH WP XO
VF FUSE BR MA OC SH SR US WP XO
BQ GRILLE/SCREEN AA BE BR CU DM ID LL MA MM MP SD SH WP
XO
GB GROMMET BR CU LO MA MM MP SH WP XO
GS GROUND STRAP BE BR CO MA MM MP SH WO WP XO
HJ HEATER - CONTROL BE BR CU MA MM MW OC SH SR WP XO
FH HOLDER - FUSE BE BR CO HR ID II LR MA ML MM MP MT OC PC
SD SH SR WO WP XO
HR HORN BR CO HR LR MA MM OC SH SR WO WP XO
HS HOUSING BE BR CO CU MA ML MM PO SD SH WP XO
HI HOUSING - LAMP/LIGHT BR CU SH WP XO
IN INSULATION BR CU ER MA MM SH WP XO
RM ISOLATOR - VIBRATION BR CU ID MA MM SH WO WP XO
NE KNOB BR CU MA MM SH WP XO

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JC - Control System
Component Component Description Mode of Failure
Code
LT LAMP/LIGHT BE BR CU HR LR MA MM OC SC SH SO SR WP
XO
KB LIMITER - CRANKING BE BR HR LR MA MM OC SC SH SO SR WP XO
LQ LIMITER - TORQUE BE BR CU HR MA MW OC PC SH SR WP XO
LG LUG BR CO MA MS MT OC SH SR WP XO
MA METER - AMP BE BR CU HR LR MA MW OC SD SH SR WP XO
ME METER - FREQUENCY BE BR CU HR LR MA MW OC SD SH SR WP XO
MH METER - HOUR BE BR CU HR LR MA MW OC SD SH SR WP XO
VA METER - POWER FACTOR BE BR CU HR LR MA MW OC SD SH SR WP XO
MT METER - RPM BE BR CU HR LR MA MW OC SD SH SR WP XO
MV METER - VOLT BE BR CU HR LR MA MW OC SD SH SR WP XO
MW METER - WATT BE BR CU HR LR MA MW OC SD SH SR WP XO
PP PLUG CO CU DR LA LE LF LO LW MA MM SE SH WP
XO
PO POTENTIOMETER AH AL BE BR HR MA MM MW OC SC SH SO SR
WP XO
MY PYROMETER BR CU MW SH WP XO
RE REACTOR BE BR HR MA MM OC SC SH SO SR WP XO
RX RECEPTACLE BE BR HR MA MM MW OC SH SR WP XO
KC RELAY - CONTROL AH AL BE BR HR MA MM MW OC SC SH SO SR
WP XO
RT RESISTOR BE BR HR MA MM MW OC SC SO SH SR WP XO
HQ SENSOR-MASTER START BE BR CO HR LR LU MA MM MW OC PC SH SR
UN WO WP XO
SK SOCKET-RELAY BR HR MA MW OC SH SR WP XO
VD SUPPRESSOR - VOLTAGE BR CU OC PC SH SR WP XO
SW SWITCH - MANUAL AH AL BR CU MA MW OC PC SH SR WP XO
YT SWITCH - ROTARY/SELECTOR BR CU MA MM MW OC PC SH SR WP XO
TC TERMINAL BR CO HR MA MS PC SH SR WP XO
TA THERMOCOUPLED/RTD BE BR CO CU ID HR LL LR MA MM MW NE OC
OE
SH SR WP XO
TS THERMOSTAT BE BR CU HR ID LR MA MM MW OC SH SR WP
XO
WT TIE - CABLE BE BR CU MA SH WP XO
XW TRANDUCER-WATTS AH AL BE BR CU HR MA MW OC PC SH SR WP
XO
CT TRANSFORMER-CURRENT BE BR CU HR ID LL MA MW NE OC OE PC SH
SR
WP WR XO

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JC - Control System
Component Component Description Mode of Failure
Code
XF TRANSFORMER-VOLTAGE BE BR CU HR ID LL MA MW NE OC OE PC SH
SR
WP WR XO
XQ TRANSISTOR BR CU MW OC SH SR WP XO
VX VARISTOR BR CU ID LL MA OC PC SH SR WP XO
QR VOLTAGE REGULATOR - AC BE BR BT HR HV ID LV MA MW NV OC SC SH
SO
SR UN WP XO
ZR VOLTAGE REGULATOR AVR - BE BR BT HR HV ID LV MA MW NV OC SC SH
AUTOMATIC SO
SR UN WP XO
WF WASHER BE BR CU DR EF HS ID LF MA ML MM MT MW
NP
OC OS PW SC SE SH SO SR WP XO
WH WIRING HARNESS/LEADS BE BR CO CU HR ID II LL LR MA MP MS MW NE
OC OE PC SH SR WP WR XO

2.3 Enclosure (YE)

TABLE 4. ENCLOSURE

YE - Enclosure
Component Component Description Mode of Failure
Code
ML BOLT/STUD AA BE BR CO CU DM ER ID LL MA MM MP MS
MT
SH WP WQ XO
PC CLAMP/CLIP BE BR CO CU MA MM MS MT SH WP XO
DO DOOR BE BR CU MA MM SD SH WP XO
DU DUCT-AIR BE BR CU MA MM SD SH WP XO
BQ GRILLE/SCREEN AA BE BR CU DM ID LL MA MM MP SD SH WP
XO
GB GROMMET BR CU LO MA MM MP SH WP XO
HL HANDLE - LATCH BE BR CU MA MM SH WP XO
HK HANDLE - LOCK BE BR CU MA MM SH WP XO
HH HINGE - DOOR BE BR CU MA MM SH WO WP XO
HD HOLDDOWN - BATTERY BE BR CU MA MM SH WP XO
HS HOUSING BE BR CO CU MA ML MM PO SD SH WP XO
IN INSULATION BR CU ER MA MM SH WP XO
RM ISOLATOR - VIBRATION BR CU ID MA MM SH WO WP XO
YE KEY AA BR CU DM ID MA MM SH WP XO

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YE - Enclosure
Component Component Description Mode of Failure
Code
XL MOTOR - LOUVER AA BR CU DM HR ID LL MA MM MP OC SH WP
XO
TN NUT BE BR CU LE MA MM MS MT OS PO SD SH WP
XO
PY PIN - HINGE BE BR CU MA MM SH WP XO
DH SHIELD - HEAT BE BR CU MA MM SH WP XO
SP SPACER BR CU MA MM OS SH US WO WP XO
FM TAPE - FOAM BR CU SD SH WP XO
WF WASHER BE BR CU DR EF HS ID LF MA ML MM MT MW
NP
OC OS PW SC SE SH SO SR WP XO

2.4 Alternator - Rotor Assembly Mechanical

Components (JR)
TABLE 5. ALTERNATOR ROTOR ASSEMBLY MECHANICAL COMPONRENTS

JR - Alternator - Rotor Assembly Mechanical Components

Component Component Description Mode of Failure
code
BE BEARING BE BR CU ER MA MM OS SE SH SP US WO WP
XO
BT BEARING - OIL COOLING DM HT LO WR XO
BP BEARING - OIL SUPPLY DM HT LO WR XO
BS BEARING - SLEEVE DM HT ID LO NH SH VH XO
ML BOLT/STUD AA BE BR CO CU DM ER ID LL MA MM MP MS
MT
SH WP WQ XO
DB DAMPER BAR BE BR CU ID MA ML MM OH SD SH WP WQ XO
DD DIODE/RECTIFIER BE BR HR ID LL LR MA MM MP NE OC OE SC
SH
SO SR WP WR XO
RR DISC - RETENTION BE BR CU MA MM SH WP XO
DV DISC COUPLING/DRIVE BE BR CU MA MM SH WP XO
ROTOR
FN FAN AA BE BR CO CU DM ID LL MA ML MM MP MS
MW OC PC SD SH WO WP XO
HU HUB AA BE BR CO CU DM ID LL MA MM MP MS PO
SH
WP XO
IN INSULATION BR CU ER MA MM SH WP XO
YE KEY AA BR CU DM ID MA MM SH WP XO

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JR - Alternator - Rotor Assembly Mechanical Components

Component Component Description Mode of Failure
code
LM LAMINATION BE BR CO CU ID MA MM OH PO SH WQ XO
MC MAGNET AA BR ID LM MA MM OM RM SH WO XO
ER ROTOR - EXCITER EE BR BT CO CT CU HR ID LR MA MM MW OC
SH SR WP XO
MR ROTOR - MAIN BE BR BT CO CT CU HR ID LR MA ML MM MW
OC SE SH SR WP XO
PG ROTOR - PMG BE BR BT CT CU ID LR MA MM OC SH SR WP
XO
IZ SEPARATOR-ROTOR SLOT BE BR LL MA MM MP NS SH WO WP XO
KU SHAFT AH AL BE BR CO CU ER LL MA ML MM MP SH
WO WP XO
GE SLIP RING BE BR CO DR HR LL MA ML MM MP OC PC PO
SH SR WO WP XO
SP SPACER BR CU MA MM OS SH US WO WP XO
TC TERMINAL BR CO HR MA MS PC SH SR WP XO
VX VARISTOR BR CU ID LL MA OC PC SH SR WP XO
WF WASHER BE BR CU DR EF HS ID LF MA ML MM MT MW
NP
OC OS PW SC SE SH SO SR WP XO
WW WEDGE - ROTOR SLOT AA BE BR CU ID MA MM OS SH US WP XO
BW WEIGHT-BALANCE BE BR CU MA MM SH WP XO
WH WIRING HARNESS/LEADS

2.5 Alternator - Stator / Frame Assembly Mechanical

Components (JS)
TABLE 6. ALTERNATOR STATOR / FRAME ASSEMBLY MECHANICAL COMPONENTS

JS - Alternator - Stator / Frame Assembly Mechanical Components

Component Component Description Mode of Failure
Code
FL ADAPTER AA BE BR CO CU DM ID LA LE LF LL LO LW MA
ML MM MP PO SH WP WO XO
BF BAFFLE BE BR CU MA ML MM SH WP XO
SB BARREL BE BR CU MA MM SH WP XO
IH BEARING INSERT - END BELL BE BR CU ER MA MM SE SP WO SH WP XO
ML BOLT/STUD AA BE BR CO CU DM ER ID LL MA MM MP MS
MT
SH WP WQ XO

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JS - Alternator - Stator / Frame Assembly Mechanical Components

Component Component Description Mode of Failure
Code
BK BRACKET/SUPPORT AA BE BR CO CU DM ID LL MA MM MP SD SH
WP
WQ XO
RU BRUSH BE BR CU HR LR MA NS SH SO WP XO
SU BRUSH SPRING BE BR CU MA MM SH WP XO
PC CLAMP/CLIP BE BR CO CU MA MM MS MT SH WP XO
CC CONDENSER/CAPACITOR BR CO HR LR MA OC SH SR WP XO
AZ CONNECTOR-ELECTRICAL BR CO MA PC SH SR WP XO
CO COVER BE BR CO CU DR II LF MA ML MM MP SD SE SH
WP XO
DL DECAL/LABEL/SILKSCREEN/TA BE BR CU ID II IL MA ML MM MP SD SH WL WP
G XO
EB END BELL - GENERATOR BE BR CU ER MA MM PO SD SH WP XO
MF FOOT - MOUNTING AA BE BR CU DM ID LL MA ML MM MP SD SH
WP
WQ XO
BQ GRILLE/SCREEN AA BE BR CU DM ID LL MA MM MP SD SH WP
XO
GB GROMMET BR CU LO MA MM MP SH WP XO
GS GROUND STRAP BE BR CO MA MM MP SH WO WP XO
GD GUARD - SHEET METAL BE BR CU MA MM SD SH WP XO
UB HOLDER- BRUSH BE BR CU MA MM SH WP XO
IN INSULATION BR CU ER MA MM SH WP XO
LM LAMINATION BE BR CO CU ID MA MM OH PO SH WQ XO
LI LIFTING EYE BOLT BE BR CU MA MM SH XO
LG LUG BR CO MA MS MT OC SH SR WP XO
MC MAGNET AA BR ID LM MA MM OM RM SH WO XO
TN NUT BE BR CU LE MA MM MS MT OS PO SD SH WP
XO
OR O-RING BE BR CU ER LO LW MA MM SH WO WP XO
PX PIN - SPRING BE BR CU MA MM SH WO WP XO
PP PLUG CO CU DR LA LE LF LO LW MA MM SE SH WP
XO
SP SPACER BR CU MA MM OS SH US WO WP XO
SX SPRING AH AL BE BR CO MA MM SH WO WP XO
SG STATOR - EXCITER BE BR BT CO CT CU HR ID LR MA MM MW OC
SH SR WP XO
MS STATOR - MAIN BE BR BT CO CT CU HR ID LR MA ML MM MW
OC PC SH SR WP XO

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JS - Alternator - Stator / Frame Assembly Mechanical Components

Component Component Description Mode of Failure
Code
SQ STATOR - PMG BE BR BT CO CU HR ID LR MA MM MW OC SH
SR WP XO
TC TERMINAL BR CO HR MA MS PC SH SR WP XO
TX TERMINAL BLOCK/RAIL AA BE BR CO CU DM HR ID LL MA MM MP MS
MT PC SD SH SR WO WP XO
WT TIE- CABLE BE BR CU MA SH WP XO
YR TOLERANCE RING BE BR CU MA MM OC SH US WP XO
WF WASHER BE BR CU DR EF HS ID LF MA ML MM MT MW
NP
OC OS PW SC SE SH SO SR WP XO
LN WEDGE-STATOR SLOT BE BR CU MA MM OS SH US WP XO
WH WIRING HARNESS/LEADS BE BR CO CU HR ID II LL LR MA MP MS MW NE
OC OE PC SH SR WP WR XO
WG WRAPPER-STATOR BE BR CU MA MM SH WP XO

2.6 Terminal Box (JT)

TABLE 7. TERMINAL BOX

JT - Terminal Box
Component Component Description Mode of Failure
Code
TB BOX - TERMINAL BE BR CO CU MA MM SD SH WP XO
KT COOLER - TERMINAL BOX AA BR DM ID LL MP SH WP XO
EL FILTER - AIR AA BE BR CU DM DR ID LL MA MM MP SH WP
XO
BQ GRILLE/ SCREEN AA BE BR CU DM ID LL MA MM MP SD SH WP
XO
LO LOUVRE AA BR CU DM HR ID LL MA MM MP OC SH WP
XO
PA PANEL AA BR DM ID LL MP SH WP XO
TX TERMINAL BLOCK/RAIL AA BE BR CO CU DM HR ID LL MA MM MP MS
MT
PC SD SH SR WO WP XO

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2.7 Alternator - Winding Electrical Components (JW)

TABLE 8. ALTERNATOR WINDING ELECTRICAL COMPONENTS

JW - Alternator - Winding Electrical Components

Component Component Description Mode of Failure
Code
WE AUXILIARY WINDING BE BR CU MA MM SH WP XOWA
WA CONNECTOR - WINDING CT ID LL OH SH XO
LG LUG BR CO MA MS MT OC SH SR WP XO
ER ROTOR - EXCITER EE BR BT CO CT CU HR ID LR MA MM MW OC
SH SR WP XO
MR ROTOR - MAIN BE BR BT CO CT CU HR ID LR MA ML MM MW
OC SE SH SR WP XO
SG STATOR - EXCITER BE BR BT CO CT CU HR ID LR MA MM MW OC
SH SR WP XO
MS STATOR - MAIN BE BR BT CO CT CU HR ID LR MA ML MM MW
OC PC SH SR WP XO
SQ STATOR - PMG BE BR BT CO CU HR ID LR MA MM MW OC SH
SR WP XO

2.8 Shipping & Packaging (ZP)

TABLE 9. SHIPPING & PACKAGING

ZP - Raw Material and Shipping & Packaging - Shipping & Packaging

Component Component Description Mode of Failure
Code
NK CARTON BE BR ID MM SH WP XO
NW CRATE - WOOD BE BR MM SH WP XO
DE CUSTOMS DOCUMENT DM ID II IS SH WP XO
DL DECAL/LABEL/SILKSCREEN/TA BE BR CU ID II IL MA ML MM MP SD SH WL WP
G XO
IJ INVOICE DM ID II IS SH WP XO
NP NAMEPLATE CU ID II IL MA MM MP SD SH WL WP XO
PM PACKAGING DM ID II IS SH WP XO
PI PAINT CU ID MA MP SH WC WP XO
DF SHIPPING DOCUMENT DM ID II IS SH WP XO
WD SKID-WOOD BR MM SH WP XO
TP TAPE BR CU SD SH WP XO

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16 A049P185 (Issue 2)
3 Special Fail Codes
Codes listed on this page are to be used as failure codes for special circumstances. All six digits
of the failure code are shown here.

TABLE 10. SPECIAL FAILURE CODES

Code Description
XXMMFC Material/Miscellaneous Return This code is for material return freight, when freight
Freight Charge was not included on the original claim or when part
return request was received from CPG after the
original claim was submitted and a second claim is
required.
XXTZOL Service Tool Warranty This code is for service tool warranty.
XXMMNC Miscellaneous USE THIS CODE ONLY WHEN CODE IS NOT
LISTED ANY WHERE ELSE.
Note: 99.98% of the time there will be a failure code available. This code is audited periodically to
monitor training and potential identification of possible new codes. If during an audit, it has been
determined that a code is available the CPG warranty administrator will notify you of what the correct
code should be and ask you to re-submit the warranty claim. If the CPG warranty administrator agrees
that a new code is required, no action on claim will be taken. The CPG warranty administrator will notify
the fail code administrator, submitting a request to add a new fail code.

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18 A049P185 (Issue 2)
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