ASSIGNEMENT# 1 Process Management

Introduction:
The design includes the process flow of juice factory whole supply chain from Raw Material Ordering, to
Goods Manufacturing, and Goods Distribution.

I have included all the details of each activity handled by each party within the supply chain, and I dive
more micro in the activities of each department of the juice factory.

NOTE:

For the sake of better process flow design, I have merged both assignment steps in the process flow
design (page# 3).

Application used:
Lucidchart

Task Description:
 Main Parties of the Process Flow Chart:
1- Raw Material Suppliers
2- Juice Factory
3- Customers

Micro processes of Juice Factory Departments

 Juice Factory Departments:

1- Purchasing
2- Supply Chain
3- Operations
4- Sales

Swimlanes:

Swimlanes were distributed on the main parties of the supply chain. Each party was described
horizontally in a separate Swimlane.

Processes of the process flow chart per each Business Party/Juice Factory Department in TEXT FORM:

1. Supplier:
1.1 Orders Receiving
1.2 Capacity Checking & Decision
1.3 Orders Handover to Shipper

2 Juice Factory
2.1 Purchasing Department
2.1.1 Supplier Negotiation
2.1.2 Purchase Order Processing
2.1.3 Demand Calculations

1
 ASSIGNEMENT# 1 Process Management

2.2 Supply Chain Department

2.2.1 Raw Material Warehouse Capacity Control
2.2.2 Material Inspection/Quality Control
2.2.3 Goods Storing/Inbound warehouse Capacity Control
2.2.4 Obsolete Goods Disposal
2.2.5 Goods Shipping to Customers
2.3 Operations:
2.3.1 Juice Mixers Operation
2.3.2 Bottling Machine Operation
2.4 Sales
2.4.1 Customers Negotiation
2.4.2 Goods Delivery Decisions to Supply Chain Department

3 Customers
3.1 Selling to End Customers

Processes of the process flow chart per each Business Party/Juice Factory Department in LUCIDCHART
Process Flow Diagram (Please Check 3rd page):

Conclusion:
Process flow diagram is always more preferable than text description as it provide the ability of the
following:
1- Clarity and understanding: Process flow diagrams provide a clear and easily understandable
representation of the processes.
2- Efficiency: By mapping out a process, we can identify bottlenecks, redundancies, and areas
where work can be streamlined.
3- Standardization: Process flow design promotes standardization. When everyone understands
the established process, it's easier to ensure that it's consistently followed, reducing errors and
variations in outputs
4- Problem Identification: Process flows can help in the early identification of issues or potential
problems in a process. This allows for proactive problem-solving and prevents costly mistakes.
5- Training Tool: It's a valuable tool for training new employees. They can quickly grasp how a
process works, which reduces the learning curve

Moreover, Swimlanes are very critical as it distribute the responsibilities between each of the
parties/departments within process flow diagram.

Swimlanes define the responsibilities per each party and provide a better understanding of what the
other parties expect from each other’s.

2
 Oper
Sales
Order
Orders Capacity

Customers
Capacity Checking Order Processing handover to
Receiving Decision
Shipper

Low Capacity

Delivery delay

Placing Order

Purchase
Demand Supplier
Placing Order Order
Calculation Negotiation
Processing

Order Delivery

Finished
Raw Material Quality Storing/Inbond
Decision Yes Good Decision
Warehouse Control warehouse
Warehouse

No
Material Inspection Goods Expired

Material
Rejection
Obselete
Liquid to Mixer
Disposal

Containers to bottling line

Mixer Juice to bottling line Bottling Products to F.G. Warehouse

Outbond Shipment

Customers
Negotiation

Goods Delivered to Customers

"Start"
Customer End
Retail Shop Sold to End Customers End
Demand Customer