Professional Documents
Culture Documents
BSHM 603
Cover Sheet 1
I. Executive Summary 3
II. PART I: Organizational Plan 3
i. Mission of the Company 3
ii. Business Model 4
iii. Strategic Relationships 4
iv. SWOT Analysis (Internal & External) 5
i. Personal Resumes 21
I. EXECUTIVE SUMMARY
Le Petit Café is a small start-up restaurant that will surely satisfy the cravings of its customers. Le Petit
Café’s goal is to give quality and timely foods and beverages; rice meals partnered with eggs or silogs, cold
and hot drinks, snacks and many more are to be offered. Our goal is to have a flexible target market which
means it can be from ages at least 1 to 2 years old up to the elderlies. All of our food ingredients aren’t
store-brought and it will surely have the healthiest components as it is homemade and perfected through
time and effort of the staffs and owners. We value change and we can easily adapt to change that is why
Le Petit Café adapts to technology; we installed various tools and equipment to help us improve further
and innovate as we proceed to our business.
Le Petit Café may be small but since we are graduating students, our minds are fresh to what needs
to be done and how to do it. We are the generation that can fully understand what the trend is and how
to apply it to our small business. Our competitors may have the name and loyalty from our target market
but we can compete well and match and exceed the expectations of the customers. Since we are starting
we are planning to introduce our business first by posting it in social media and once we see how fast it
will be to gain likes and attention of our target customers, then we can start from there; to giving out
fliers, having posters and promotions, our popularity will slowly but surely grow.
Le Petit Café’s mission is to provide our customers the finest hot and cold beverages of all time.
Providing our customer great food in a most affordable and reasonable price. Provide our customer’s
cravings for beverages in hot or cold, pasta and even silog meals for dine in customer and even at the
comfort of their own home. We will bring your cravings in front of your doorsteps so you can share your
cravings to your loved ones and family members, or even with your friends while having bonding moment
together. Our commitment is to make sure to have best practices in terms of customer services so we can
provide great experience and the best food tasting to our customers.
Business Model
• Value Chain – We decided to put up a small restaurant instead of other hospitality industry
businesses because it is the kind of business that stays for a very long time. We came up to the
decision to pursue a business that will still be operable despite various crisis like the one we are
facing right now, the pandemic. Food and beverages are daily consumables and starting up a
business that offers items that aren’t as risky as per other types of businesses.
• Value Proposition – Le Petit Café offers innovation to the customers. Our company may not be
the first ones to offer the food and beverage that we offer but we assure you that we can be your
one-stop-shop for your hunger and cravings. Our company is not just about the wants of the
people but the necessities, the needs and demands of our target customers. We are to offer
varieties of hot and cold beverages that will surely will never go out of season since you can
consume it anytime. We would also offer food items like pastas, pizzas, pastries and egg-rice
meals or silogs.
• Revenue Model – Our business will be profitable since the food and beverage that we will offer
are the ones consumed on a daily basis. We have a wide range of target market because they will
be the children who can already eat solid foods up to the elderly that can still eat solid foods.
Strategic Relationships
Strategic relationships require an investment of time, energy, money, people and other resources.
In our business, we have four (4) major shareholders and we are all graduating students. We invest our
time, effort to make this business possible. We invest our personal money and a lot of help from our family
to put up this business. This partnership or relationship we made is solid. We also make a good
relationship/partnership in our suppliers.
SWOT Analysis
SWOT Internal
SWOT External
• Bacsilog • Bianca
• Tapsilog • Cheesy Burger • Lasagna
• Chicksilog • Creamy • Mac & Cheese
• Porksilog Spinach • Baked
• Bangsilog • Cheesy-melt Macaroni
• Liemposilog Double Decker
• Tocilog • Beef/Chicken
Shawarma
• Brewed Coffee
• Espresso • Choco Blitz • Lychee
• Caffe Latte • Choco Love • Mango
• Vanilla Latte • Dark Mocha • Papaya
• Cappuccino • Coffee Jelly • Coconut
• Caffe Americano • Hazelnut • Watermelon
• Caramel • Caramel • Pineapple
Macchiato Macchiato
Dessert
RICE MEAL
BACSILOG 69
TAPSILOG 69
CHIKSILOG 59
PORKSILOG 69
BANGSILOG 59
LIEMPOSILOG 69
TOCILOG 59
PIZZA
SOLO REGULAR
BIANCA 129 189
CHEESY BURGER 129 189
CREAMY SPINACH 129 189
CHEESY MELT DOUBLE DECKER 99 129
BEEF/CHICKEN SHAWARMA 109 139
PASTA
LASAGNA 89
BAKED MACARONI 79
MAC & CHEESE 69
HOT COFFEE
SMALL (12oz) MEDIUM (16oz) LARGE (22oz)
BREWED COFFEE 49 59 69
ESPRESSO 49 59 69
CAFFE LATTE 59 69 79
VANILLA LATTE 49 59 69
CAPPUCINO 59 69 79
CAFFE AMERICANO 49 59 69
CARAMEL MACCHIATO 69 79 89
FRAPPE
SMALL (12oz) MEDIUM (16oz) LARGE (22oz)
CHOCO BLITZ 59 69 79
CHOCO LOVE 49 59 69
DARK MOCHA 59 69 79
COFFEE JELLY 49 59 69
HAAZELNUT 49 59 69
CARAMEL MACCHIATO 59 69 79
FRUIT TEA
SMALL (12oz) MEDIUM (16oz) LARGE (22oz)
LYCHEE 49 59 69
MANGO 49 59 69
PAPAYA 49 59 69
COCONUT 49 59 69
WATERMELON 49 59 69
PINEAPPLE 49 59 69
DESSERT
PER SLICE
RED VELVET 59
SANS RIVAL 69
CHEESECAKE 59
BROWNIES 55
TIRAMISU MOUSSE 69
• Intellectual Property
The name “Le Petit Café” will be legally registered as we originally came up with the name and it
will serve as our trademark. Same goes with the recipes of our food and beverage items to protect our
branding identity. It gives our company the authority and protection that we need to distinguish our very
own products and gives the company a competitive edge since it cannot be copied or imitated.
• Location
Our store location is located at 2nd floor OK Plaza, Samson Road, Caloocan City. It is very
accessible and easy to locate and has car space for our customers.
• Legal Structure
Our Company will be owned by four (4) people and will be assisted by their parents for financial
purposes. As proponents of the business, we will decide who will be the committee and board of directors’
in-charge and has the final say.
The advantages of having more than two (2) proponents are huge because we are different people
with different perspectives that can give varieties of ideas that can help the further improvement of the
company.
• Management
Manager
o Manager - Restaurant Managers are responsible for leading and managing the restaurant.
They will be responsible for different tasks such as training, overseeing food quality,
developing menus as well as greeting and serving restaurant guests.
o Accountant - An accountant is involved in both keeping a track of the transactions and
preparing a report regarding the financial status of a business through the balance sheet,
profit & loss account, and cash flow statement.
o Marketing - Increasing brand awareness and market share. Coordinating marketing strategies
with the sales, financial, public relations, and production departments. Developing and
managing the marketing department's budget. Overseeing branding, advertising, and
promotional campaigns.
o Human resource – In charge of recruiting, selecting, orienting, training, assigning, scheduling,
coaching, counselling, and disciplining employees; communicating job expectations; planning,
monitoring, appraising, and reviewing job contributions; planning and reviewing
compensation actions; and enforcing policies and procedures.
Personnel
Chef
Assistant
Cashier
Cook
Dishwasher/
Service Crew Service Crew
Steward
We have 6 personnel who will serve and communicate directly with the customers.
• 1 Chef/Cook - Chef are responsible for handling food related concern, dishes and menu of the
restaurant. Duties will include prepping meals by weighing, measuring, and mixing ingredients,
cooking meals, checking ingredients for freshness, and arranging and garnishing food.
• 1 Assistance Cook - provide support to chefs and have duties such as maintaining supplies,
handling leftovers, preparing food, testing new recipes, cleaning the kitchen, keeping cooking
utensils organized, and plating dishes.
Assistant cook initial salary: 537.00/day
• 1 Dishwasher - Responsible in making sure that all Kitchen tools/utensils are clean and ready to
use.
• 1 Cashier - A Cashier's primary role is to assist customers in the in-store check-out process. Main
duties include ringing up sales, bagging items, requesting price checks, honoring coupons,
collecting payment and giving appropriate change.
• 2 Service crew - Service crew members prepare and serve food and provide customer service.
They will be more than happy to serve and provide an excellent customer service.
• Insurance
Employee Insurance – The contract of the employee that our company will hire should have the
information about the contributions and benefits included. These are the SSS, PhilHealth and Pag-IBIG
Fund; the list below is the summary of the mandatory benefits and provisions for employees in the
Philippines under the Labour Code and special laws:
• Professional Liability Insurance – also known as errors and omissions (E&O) insurance, covers a
business against negligence claims due to harm that results from mistakes or failure to perform,
and since our company offers consumables that are made freshly every day, mistakes are most
likely to occur. This insurance helps us covers legal costs and expenses incurred in your defence,
as well as any damages or costs that may be awarded, if you are alleged to have provided
inadequate advice, services or designs that cause your client to lose money.
• Property Insurance – This insurance covers equipment, signage, inventory and furniture in the
event of a fire, storm or theft; since we plan to lease a space it is a must for our company not to
shoulder tons of money when a negative event occur.
• Workers’ Compensation Insurance – As a hospitality industry that happens to have connection
to cooking, cleaning and such, unwanted events, risks and hazards are most likely to occur. Once
the first employee has been hired, workers’ compensation insurance should be added to a
business’s insurance policy. This will cover medical treatment, disability and death benefits in the
event an employee is injured or dies as a result of his work with that business.
• Vehicle Insurance – Given the situation on this day, door-to-door deliveries are highly in demand
and if company vehicles will be used, those vehicles should be fully insured to protect businesses
against liability if an accident should occur.
• Business Interruption Insurance – Since our proposed location for our establishment is close to
the West Valley Fault, a disaster or catastrophic event is most likely to occur, and business’s
operations will likely be interrupted. During this time, your business will suffer from lost income
due to your staff’s inability to work. Business interruption insurance compensates a business for
its lost income during these events.
• Security
Keeping stock secure depends on knowing what you have, where it is located and how much it is worth -
so good records are essential.
A thief coming in from outside is an obvious threat. Check the security around your premises to keep the
risk to a minimum. Offering to help a customer if you are suspicious will often prevent a theft.
• Train staff about your security systems and your disciplinary policies and procedures. Training
about the cost of stock theft will help, as many people aren't aware of the implications for
company turnover and job security.
• Set up procedures to prevent theft. Staff with financial responsibilities should not be in charge of
stock records.
SALES/INCOME:
Food and Beverage Items Php 6,123,600 Php 6,735,960 Php 7,746,354
TOTAL Php 6,123,600 Php 6,735,960 Php 7,746,354
EXPENSES:
Marketing Materials Php 10,000 Php 20,000 Php 30,000
Utility and Bills Php 156,000 Php 176,000 Php 196,000
Water Php 36,000 Php 46,000 Php 56,000
Electricity Php 84,000 Php 94,000 Php 104,000
Internet Php 36,000 Php 36,000 Php 36,000
Store Rental Php 120,000 Php 180,000 Php 240,000
Payroll/Salary Cost Php 1,952,000 Php 1,952,000 Php 1,952,000
Inventory Php 180,000 Php 240,000 Php 300,000
Tax 20% Php 1,224,720 Php 1,347,192 Php 1,549,270.8
Furniture and Fixtures Php 10,000 Php 20,000 Php 30,000
Kitchen Equipment Php 47,000 Php 57,000 Php 67,000
Office Equipment Php 33,000 Php 43,000 Php 53,000
TOTAL Php 3,732,720 Php 4,035,192 Php 4,417,270.8
Operating expenses
Fixed Asset
Furniture & Fixture 10,000 20,000 30,000
Kitchen Equipment 47,000 57,000 67,000
Office Equipment 33,000 43,000 53,000
Other Liabilities
Tax 20% 1,224,720 1,347,192 1,549,270.8
Total Liabilities 3,462,720 3,675,192 3,967,270.8
Equity
Break-even Point
1200000
1000000
800000
Monetary Value
600000
Y-Values
400000
200000
0
0 500 1000 1500 2000 2500
Number of Units
Rochelle Mantalaba
OBJECTIVE
I am looking for a position that allows for the application of my clerical skills and abilities, including
telephone, written and oral communication, computer and administrative support skills.
Skills
• Proficient in Microsoft office (Excel, Word, Power Point)
• Good Communication Skills
EXPERIENCE
Guest Service Representative
Providing front desk services to guests, processing guest payments and acting as an information source
on various matters.
Doze off Home Spa – Taguig City
Aug 2014 – Feb 2020
EDUCATION
Alternative Learning System
High School
Caloocan City
2017 – Graduate
Camille Razal
Subject Matter Expert
09266381004
#107 Villamaria st. Sangandaan Caloocan City
+639297789291
Phatrictapulao@gmail.com
OBJECTIVE
Seeking for an improvement of one self for both personal and professional growth. To contribute
to development of my company though sharing my knowledge, skills and abilities.
Skills
• Flexible and adopt to changes
• Hardworking and can perform multi-tasking
• Good in computer skills especially MS Word
• Strong leader ship
• Planning / event planning
• Time management
• Technology proficiency
EXPERIENCE
• 2018
Max’s Restaurant 10th Avenue
Assistant Chef (Fryer)
EDUCATION
• College
STI College Caloocan (2018 – present)
Bachelor of Science in Hospitality management
105 Samson Road, Caloocan City, Philippines
• Senior high School
STI College Caloocan (2016 – 2018)
TVL- Home Economics – Culinary Arts
105 Samson Road, Caloocan City, Philippines
• Junior High School
Jose P. laurel High School (2012- 2016)
Pampanga st. 180 Zone 16 manila 10019, Metro Manila
Reference
• ARMANDO ENALAN JR.
Work Immersion and Catering Management & Control System Teacher
STI College Caloocan
+639174836680
126 Macabagdal Street, East Grace Park, Caloocan City
+639156594876
vckjyclnsng@gmail.com
OBJECTIVE
To be able to find a company wherein I can fully utilize my skills and knowledge, and further
enhance them to contribute to my development as a person, and to be able to be a part of a team
whose development can contribute to me as a member and be a preparation for my future.
Skills
• Flexible. Adaptable to every situation.
• Communication. Professional communicator whether it’s verbal or written.
• Teamwork. Can succeed in a group environment.
EXPERIENCE
• Student Assistant | Marketing Department – STI College Caloocan | November 2018 – January
2020
• Service Crew | Work Immersion Proper – University of the East; Hang&Eat Café | January 2018 –
March 2018
All around crew member that handles the orders, cook the orders and audit the daily profit of the Café.
EDUCATION
College | Bachelor of Science Major in Hospitality Management | August 2020 - Present | STI College
Caloocan
Kim S. Mendoza
OBJECTIVE
Improve my skills and be professional. Help to grow more and get to know each other.
Skills
• Good in communication
• Responsive
• Doing job immediately
EXPERIENCE
• No Experience
EDUCATION
• College
STI College Caloocan (2018 – present)
Bachelor of Science in Hospitality management
105 Samson Road, Caloocan City, Philippines
• Senior high School
Our Lady of Fatima Univerity (2016-2018)
ABM- Accountancy, Business & Management
Mc Arthur Highway, Marulas Valenzuela City
• Junior High School
Parada National High School (2012- 2016)
S. De Guzman St. Parada Valenzuela City
Reference
• Al-Jhean Badar
Manager McDonald’s (Antipolo)
+639452646345