Quality means doing it

ٕ‫اندٕدح ْٗ انزُفيز انظسير ززٗ ٔن‬

1 right when no one is
‫نى يشاِ أزذ‬
looking .
It is always easier to make
‫يٍ األعٓم أٌ رمٕو ثئَزبج يُزح‬
quality product rather
2 than explaining why the
‫ثبندٕدح انًطهٕثخ ثذال يٍ رمذيى‬
‫يجشساد ألعجبة ػذو ٔخٕدْب‬
product is without quality.
When you are out of
‫ فبَٓب‬، ‫إرا نى رسمك انًؤعغخ اندٕدح‬
3 quality , you are out of
‫عزفمذ انؼًم‬
business
A quality company has a
culture which develops ‫انششكبد انًٓزًخ ثبندٕدح نذيٓب ثمبفخ‬
people, enable managers ٍ‫رطٕيش انؼًبنخ ٔرًكيٍ انًذيشيٍ ي‬
4 to guide effectively, and ‫ ٔفشيك ػًم يشؼش‬،‫انزٕخيخ ثفبػهيخ‬
the staff feels that their ‫ثأٌ يدٕٓدارٓى خذيشح ثبنفخش‬
efforts are worthwhile
 Quality is never an
accident, it is always the
results of high attention, ‫أَٓب دائًب‬، ‫اندٕدح ال رسذس يظبدفخ‬
sincere effort, intelligent ٗ‫َزيدخ أْزًبو ٔأخالص ٔرٕخيّ رك‬
5 direction and skillful ْٗٔ ، ‫ٔيٓبساد ػبنيخ فٗ انزُفيز‬
execution, it represent ‫األخزيبس انسكيى نهؼذيذ يٍ انجذائم‬
the wise choice of many
alternative
Quality begins with the
)ّ‫اندٕدح رجذء ثزسذيذ انٓذف (انُي‬
6 intent, which is fixed by
‫ٔانزٗ رذػًٓب اإلداسح‬
management
Quality has to be caused, ،)‫اندٕدح يدت اٌ رسذس (دائًب‬
7 not controlled ‫ٔنيغذ نًشالجزٓب‬
Give them quality, that is ّ‫ ْزِ افؼم ٔعيه‬، ‫أػطٓى خٕدح‬
8 the best kind of ‫نهذػبيخ‬
advertising
 The bitterness of poor
9 quality remains long after
low pricing is forgotten
Quality is the best
10 business plan
Quality is free, it is not a
gift, the unquality things
11 are what cost money.
Whether for life or death,
12 do your own work well
It is easier to do a job
13 right than to explain why
you did not.
‫األزغبط ثبنًشاسح يٍ إَخفبع‬
ٌ‫اندٕدح يغزًش ؽٕيال ثؼذ َغيب‬
‫انغؼش انًُخفغ‬
‫اندٕدح ْٗ أفؼم خطخ ػًم‬
‫اندٕدح ال يذفغ ثًُٓب ٔنيظ ْجخ‬
ٌ‫ أ‬.)‫(ٔنكُٓب ػًُيخ فٗ انًُزح‬
‫األشيبء انشديئخ ْٗ انزٗ ركهف انًبل‬
)‫(انخغبسح‬
‫يدت‬،‫عٕاء كبٌ رنك نهسيبح أٔ انًٕد‬
‫اٌ يكٌٕ ػًهك خيذا‬
‫يٍ انغٓم انميبو ثبنؼًم انظسير ثذال‬
‫يٍ ششذ عجت ػذو انميبو ثزنك‬
 The quality of life is more
14 important than life it self
‫أٌ خٕدح انسيبح أْى يٍ انسيبح َفغٓب‬

Quality question create a

،‫أعئهخ اندٕدح رخهك زيبح افؼم‬
quality life . Successful
‫يطشذ األشخبص انُبخسٌٕ أعئهخ‬
15 people ask better
‫ ٔثبنزبنٗ يسظهٕا ػهٗ إخبثبد‬، ‫خيذح‬
question, and as a result,
‫أفؼم‬
they get better answer
Quality is never an
‫ ٔنكُٓب‬، ‫ال رسذس اندٕدح يظبدفخ‬
16 accident, it is always the
ٗ‫َزيدخ خٓذ رك‬
result of intelligent effort
100% inspection is ‫ْٕ ػًم‬،%100 ‫أٌ انزفزيش ثُغجخ‬
17 business suicide )‫إَزسبسٖ( فمؾ فٗ ثؼغ انظُبػبد‬
Quality is remembered
‫يزى رزكش اندٕدح نفزشح ؽٕيهّ ثؼذ‬
18 long after the price is
‫َغيبٌ انغؼش‬
forgotten (similar to 9)
 If you believe in unlimited
‫إرا كبَذ رؤيٍ ثبٌ اندٕدح نيغذ‬
quality and act in all your
‫ ٔكم يؼبيالرك رزغى‬،‫نٓب َٓبيخ‬
19 business dealing with
‫ فئٌ انجبلٗ عٕف‬،‫ثبنُضاْخ انزبيخ‬
total integrity, the rest
‫يكٌٕ طسيسب‬
will take care of itself
The quality of an
organization can never ‫نٍ رزدبٔص خٕدح انًُظًخ خٕدح‬
20 exceed the quality of the ‫ػمٕل إداسرٓب انؼهيب‬
minds that make it up
To be successful, you have
ٍ‫نزكٌٕ َبخسب يدت أٌ رًهك انكثيش ي‬
21 to have quantity of
‫ػُبطش اندٕدح‬
quality
Quality is the degree of
‫اندٕدح ْٗ دسخخ انزًيض ثبنغؼش‬
22 excellence at an
‫انًمجٕل‬
acceptable price
 Fast is fine, but accuracy is
23 everything
Mere allocation of huge
sums of money for quality
24 will not bring quality
Quality in a product or
service is not what the
25 supplier puts in. It what
the customer gets out and
is willing to pay for
‫ ٔنكٍ انذلخ ْٗ كم‬،‫انغشػخ يطهٕثخ‬
‫شئ‬
‫يدشد رخظيض يجبنغ يبنيّ نهدٕدح‬
ٌ‫نٍ يسمك اندٕدح (انًمظٕد ُْب أ‬
‫رخظض فٗ انذػبيبد ٔانًكبفبءاد‬
)‫ٔنى رظشف نزطٕيش اندٕدح‬..
‫اندٕدح فٗ انًُزح أ انخذيخ نيظ يب‬
ْٗ ‫ ٔنكٍ اندٕدح‬،‫يمٕو ثّ انًٕسد‬
ٗ‫انُبرح انزٖ يخشج نهؼًيم ٔيشػ‬
ًُّ‫ػُّ ٔيذفغ ث‬
 Quality is not what
happens when what you
‫نٍ رسذس اندٕدح ػُذيب يزطبثك يب‬
do matches your
ٍ‫ ٔنك‬، ّ‫رفؼهّ يغ يب كُذ لذ خطؾ ن‬
26 intentions. It is what
ّ‫رسذس اندٕدح ػُذيب يزطبثك يب رفؼه‬
happens when what you
‫يغ رٕلؼبد انؼًالء‬
do matches your
customer expectation
In the race of quality,
27 there is no finish line
‫فٗ عجبق اندٕدح ال يٕخذ خؾ نهُٓبيخ‬

Measure what is
‫ٔأخؼم‬، ‫يزى ليبط يب ْٕ لبثم نهميبط‬
28 measurable and make
‫يب ْٕ غيش لبثم نهميبط لبثم نهميبط‬
measurable what is not
 You never get a second
‫نٍ رسظم أثذا ػهٗ فشطخ ثبَيخ‬
29 chance to make a good
‫نزسغيٍ اإلَطجبع األٔل‬
first impression
Once a job is fouled up , ‫ػُذيب ال رمٕو ثبنؼًم يٍ أل يشح‬
30 anything done to improve ‫ثبنشكم انديذ فبٖ ػًم نهزسغيٍ يضيذ‬
it makes it worse ‫األيش عٕء‬