41.

1
1. Are you able to pay our fee in installment.
2. We might move forward with the contract if you would consider buying in bulk.
3. I would like to resolve this issue as soon as possible.
4. Maybe we could discuss some alternative options for the design.
5. We were thinking alternative that you could design our new logo.
6. I’m afraid I was hoping for something more innovative.

41.3
1. I was wondering where I can try these clothes on.
2. Could you tell me when the sample designs will be ready?
3. I was wondering if I could talk to you about Samia’s performance.
4. Could you tell me whether I can order this product in store?
5. I was wondering whether you have paid my invoice yet.
6. Could you tell me what the warranty period is?
7. I was wondering how the new product is different from the old one.
8. Could you tell me when the price list will be available?
9. I was wondering if you would be able to offer me a discount.

41.4
1. I’m afraid our deadline was missed.
2. It looks as if the wrong size was sent.
3. It seems that the discount was not applied.
4. I’m afraid our order was delivered to the wrong address.
5. It looks as if the price was calculated incorrectly.
6. It seems that your employees are not well trained.
7. I’m afraid our customers were not satisfied.
8. It seems that my order was lost while it was being delivered.
9. I’m afraid my steak was not cooked properly.
10. It looks as if a mistake has been made.
11. It seems that the printer still hasn’t been fixed.
12.I’m afraid the document was not checked thoroughly enough.

41.5

1. You could
2. Tell
3 Would
4 We can
5 The store opens
6 Tell me

42.1
1. If you ask me….
2. Actually, we are waiting for …
3. The main thing…
4. What I’m saying is I can…
42.3
1. Actually
2. you ask me
3. we need is
4. main thing is
5. I’m afraid

43.1
1. gave us- would place
2. was cheaper- would buy
3. moved- would meet
4. would reply- had more
5. would sell- was faster
6. would send- ordered
7.agency sent- would use
8. worked late -would finish
9. would apply- weren’t

43.3
1. If customers don’t pay on time, we charge a 15 per cent late fee.
2. Our helpline is open from 8am to 8pm if you need help.
3. When employees work weekends, they get paid double time.
4. If you are a regular customer, we give you a 5 per cent discount.
5. If we receive a payment after 3pm, we credit it the next day.

43.4
1. you can call the IT department
2. if it was cheaper to do that
3. if you return the product to one of our stores.
4. we give them 5 a percent discount.
5. we would give her a verbal warning.

43.5
1. do not pay
2. you’re not
3. book
4. goes well..
5. do not
6. order

43.6
1. we will finish
2. clients buy
3. we will issue
4. if you could
5. we take
6. We took
44.1
1. We could have signed the contract if the deadline hadn’t been so tight.
2. If we had left earlier, we wouldn’t have missed the train.
3. If the waitress hadn’t been so rude, we wouldn’t have complained.
4.If we had ordered before 3 pm, we would have received the goods today.
5. We wouldn’t have lost if the client had delivered the report on time.
6. If you had repaired the printer, we wouldn’t have canceled the contract.
7. If I had known how expensive it was, I would have put it in the safe.
8. The boss wouldn’t have shouted if you had admitted your mistake.
9.If you had been more prepared, you would have given a better presentation.
10. We would have given you free delivery if you had paid on time.
11. If I had known our competitor’s price, I would have offered a bigger discount.
12. We would have met our deadline if we had employed more staff.
13. If you hadn’t been off sick , we would have invited you to the meeting.
14. We would have paid the full amount due if you hadn’t missed our deadline.
15. If you had sold more products last time, we would have asked you to lead the pitch.

44.3
1. my work wouldn’t have had so many errors.
2. he wouldn’t have been so angry.
3. we wouldn’t have cancelled their order.
4. my report would have been up to date.
5. his clients wouldn’t have complained.
6.we would have given you a discount.
7. he would have asked for one.

44.3
1.Clive will get a verbal warning, unless his timekeeping improves.
2. Unless you pay by the end of today, we will cancel the contract.
3. We won’t win the contract unless we can offer a better price.
4. I won’t get promoted this year unless I impress the boss.
5. Your warranty will not be valid unless you register your product.
6. Unless I sell to 100 new customers, I won’t meet my sales targets.
7. We won’t make any sales unless we beat our competitor’s products.
8. Unless I work overtime I ’m not going to meet the deadline.
9. His presentation will be boring unless he adds special effects.
10. The CEO won’t be happy unless we win the contract.
11. Unless you lower the price, we won’t order any more units.
12. We will miss the train unless we leave now.

44.6
1.hadn’t gone
2. had left
3. would have
4.had seen
5. had lowered