DILG REGION XIII ICARAGA') Docurrrent Codt

SYSTEM R13-SP-03
PROCEDURE (SP) Rcr'.
00
No. Eff. Datc
70.16-17
Pagc
I of2

PNOCEDURE
CONTROL OF NONCONFORMING OUTPUT
TITLE
This process describes the procedure in identiffing and controlling nonconforming output
SCOPE
including the disposition actions and responsibilities.

PURPOSE/S To ensure prevention of unintended delivery of nonconforming outpul

PROCESS DESCRIPTION
INPUT PROCESS OUTPUT
Identified
CONTROLOF
Nonconforming
NONCONFORMING OUTPUT CIient
Client Output l- Disposition /
Nonconforming
Output record
DESCRIPTIVE STATEMENT:

The Process Owner identifies the nonconforming output, determine the appropriate disposition or action, and submit
toDC or Head of Office for review and approval. The disposition is then implemented and verified. Copy of the signed
Nonconforming Output record is submitted to QMS Secretariat for logging and consolidation.

Step Responsible
PROCESS/ACTMTY Details References
No. Personnel
1 Process owner Identiff nonconforming r ldentiff/detect
and record o Nonconforming
output nonconforming output such Output Form
as: (NOF) (rM-R13-
- Typographical errors sP-03-01)
- Other errors resulting
from processing lapses
o Describe the detected
nonconforming service.

2 Process owner Decide appropriate o Determine the appropriate o Nonconforming

disposition disposition/recommended Output Form
action to address the (NoF) IFM-R13-
nonconforming service such sP-03-01)
as:
- Replacement
- Rework/Reprocess
- Other appropriate action
. Submitto Division
Chief/Head of Office for
review and approval.

3 Division Review and approve the o If recommended disposition o Nonconforming

Chief/OIClHead recommended is found in order, sign the Output Form
of Office disposition NOF; else, return to Process (NoF) (FM-R13-
Owner for appropriate sP-03-01)
action.

4 Process Owner, Implement disposition o Process Owner: Record the o Nonconforming

Division implementation of the Output Form
disposition.
 DILG REGION XIII TCARAGAI Docurnent Code

SYSTEM R13-SP-03
PROCEDURE (SP) Rcr'. No.
00
Eff. Datc
10-t6.17
Pagr
2of2

Step Responsible
PROCESS/ACTrVrrY Details References
No. Personnel
Chlef/OIG/Head o Divlsion Chlef/Head of Offlce; (NoF) (FM-R13-
of 0ffice Verlfy and ensure that the sP-03-01),
resulting service conforms to
speclfl ed requ irements.
o If verification shows that
requlrements are not met,
advise process owner to take
appropriate action; else, sign
the NOF.
o Submit copy of the sigaed
NOF to the QMS SecretariaL

5 QMS Secretariat Log the nonconforming . Log the nonconforming o Nonconforming

output output in the Nonconforming Output Log Sheet
Output Log Sheet (FM-R13-SP-03-
02)
6 Designated Retain records o Retain records in accordance o Control of
Custodian with the ConEol of Retained Retained
Documented Information Documented
Procedure and Master List of Information
Records Procedure
. Master List of
Records (FM-R13-
sP-02-01)

DEFINTION OF TERMS:
a Nonconforming Output - is a service or product resulting from QMS processes that does not meet
specifi ed requirements.
a Nonconforming Service Form (NOF) - the specified form used to record the nonconforming output and the
actions taken to rectiff it

FORMS:

o Nonconforming Output Form FM-R13-SP-03-01

o Nonconforming Output Log Sheet FM-R13-SP-03-02

I)reparcd ts\, Reviewed By Approved Bv

-4-- -''
--C4>
DON II{6NITEI€ry DONALDA.SERONAY A. CESO III
PATRIMONIO Chief Admin Offi cer/OIC-Assr lDirector
LGOO V Regional Director

QMS Secretariat Head Regional QMR Top Management

ta3 l-:t i! t) u{ t7.A',t'tr)

 Document Code
DILG REGION XIII ICARAGA)
FM-R13-SP-o3-01
NONCONFORMING OUTPUT FORM Rev. No. [ff. Date Page
00 10.16.77 1of1

Date:_
Office:_ Division/Unit_
Process/ SeMce:

1. TYpe ofNC Output

n Tlpographicalerror
u Process lapses
n Others:

2. Descrlptlon of detected nonconforming product / service:

3. Disposition / Recommended action to address the nonconforming ouput

tr Replace tr Repair/Rework/Reprocess
n OtherAction

4. Dispositlon/ Recommended Action Statement

Prepared by: Approved by:

[Name and Signature of Process owner) (Name and Signature of Division Chief/
Head OfficeJ

5. Status of implementatlon of disposition / recommended action:

tr Implemented Date Implemented:

tr Notlmplemented Reason:

6. Verified by: Date Verified: _

(Name and Signature of Division Chief / Head Office)

Reviewed

o. DONALDA.SERONAY A. CESO III

PATHMONIO Chief Admin Offi cerlo IC-Asst Director
LGOO V Regional Director

QMS Secretarlat Head Regional QMR Top Management

 DILG REGION XIII (CARAGA)
FM-R13"SP-03-02
DILG NONCONFORMING OUTPUT LOG SHEET
..l Ett Date
o0 lo.16l7 1of 1

Ofncer

rr?e of Descrlptlon of Dlsposltlon / Reeson forNon-

No. Process Nonconformltrg Nonconformlng Recommended Date Implemented Remarks,lfany
lmplementatlon
Output Output Actlon

I
II
II
I
II
I
Nolc(l llv

{ Name Here } { Name Here }

{ QMS S€cretariat Member} { QMS seBctari.t Head}

Itre )ared I]\, Itt'vierv('d Il! ,rovt'd B!

DON MA DONALDA. SERONAY LILI A, FA I

chief Admin Omcer/olc-Asst Regional Director
QMS SecrctariatHead Regioml QMR Top mellt