O/o Divisional Engineer (CMTS)

Main Telephone Exchange Building,

Bahadurgarh- 124507 (O) 01276-238800

The SDE (Plg)

O/o GMTD Rohtak

No. DE(CM)/BDM/Plg/2018-19/09 Dated : 25.09.2018

Subject : To cover the ELTEK power plant at Bank Colony BTS site in AMC

Sir,
It is brought to your kind notice that a new power plant of make Eltek was installed at
Bank Colony BTS site in Bahadurgarh in February 2017. Since the product is out of warranty
as one year has passed, the manufacturing company has refused to rectify the fault as it is
not covered under their AMC. The fault no 18F59804 dated 28.06.2018 was booked on its
helpline 18001031690.Owing to the delay in attending the booked fault, we communicated
with Eltek executives. In response we received proforma invoice/quotation (attached)
amounting Rs 27872.00 to get the fault rectified. The proposed charges are not justified and
logical and unbearable. At present all the four power modules, contactor, LA, one PCB
including relay circuit are faulty. In a nutshell the power plant has become totally unreliable
and needs urgent attention.
It is, therefore, proposed to cover the afore said power plant in AMC of Eltek or
any other power plant vendor for smooth functioning of BTS site .

JTO(CMTS)
(O)01276-233444 DE (Mobile)
(M)9467170107 Bahadurgarh