Professional Documents
Culture Documents
Building-Brand-Awareness-of-a-Lemonade-Company-through-Social-Media-Marketing-Campaign (FOR HARDBOUND)
Building-Brand-Awareness-of-a-Lemonade-Company-through-Social-Media-Marketing-Campaign (FOR HARDBOUND)
SUBMITTED BY:
GONZAGA, DIANA MAE
LATOZA, JHENNIE
MARTINEZ, DANICA JOY
MEDINA, GERALDINE
RICABLANCA, ROBBIE KATE
IV- 4
SUBMITTED TO:
MS. JOANNE CHRISTINE N. SOLON
MAY 2022
DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
APPROVAL SHEET
TABLE OF CONTENTS
Page Number
Title Page i
Approval Sheet ii
Table of Contents iii
List of Tables iv
List of Figures v
CHAPTER 1: INTRODUCTION AND DESCRIPTION
OF PROJECT
Introduction 1
Statement of the Problem 1-2
Significance of Project for Professional Practice 2
Project Researcher Identification 3
Hypothesis 3
Theoretical Framework 3-4
Conceptual Framework 4-5
Scope, Delimitations, Limitations of the Study 5
Literature Review 6-10
Definition of Terms 11-12
CHAPTER 2: METHODOLOGY
Design 13
Setting 13
Sample Size 13
Instrumentation 13
Procedure 14
Evaluation of Effectiveness 15
CHAPTER 3: RESULTS, FINDINGS, INTERPRETATION
AND DISCUSSION
AND APPLICATIONS
Conclusions 40
Lessons Learned/Recommendations 40-41
Bibliography 42-45
Appendices
LIST OF TABLES
Table No.
Page
14 The four-point Likert scale was used in rating the brand awareness
through the social media marketing campaign of Stellina’s
Lemonade.
16 Demographic profile in terms of Age
17 Demographic profile in terms of Gender
17 Do you have a social media account?
18 What Social media platform do you usually use?
19 Have you heard of the brand Stellina’s before?
20 Do you recognize the product of Stellina’s Lemonade?
22 The logo of Stellina’s Lemonade is color yellow.
23 Stellina’s Lemonade has two (2) kinds of containers, one glass
bottle, and one canned form.
25 Stellina’s Lemonade logo has a lemon picture on it.
26 The tagline of Stellina’s Lemonade is “Always the perfect
squeeze”
27 A lemonade image reminds me of Stellina’s Lemonade brand.
29 Yellow Combinations of refreshing beverages remind me of
Stellina's Lemonade brand.
30 Fruity Beverages reminds me of Stellina’s Lemonade brand.
31 Stellina’s Lemonade is halal certified.
32 Stellina’s Lemonade is oriented toward health-conscious people.
33 Stellina’s Lemonade is an ideal choice for refreshing beverages.
35 Stellina’s Lemonade conveys a delightful image.
36 Assessment of the respondents in connection to the building brand
awareness of a lemonade company through a social media
marketing campaign in terms of Brand Recall.
DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
LIST OF FIGURES
3 Theoretical Framework
4 Conceptual Framework
16 Demographic profile in terms of Age
17 Demographic profile in terms of Gender
17 Do you have a social media account?
18 What Social media platform do you usually use?
19 Have been heard of the brand Stellina?
20 Can recognize the product of Stellina’s Lemonade?
CHAPTER 1
Introduction
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Choosing the right platform for your brand is just as important as having a
good social media strategy, as it defines how you interact with customers. Every
social platform has its own set of values and approaches, and some are better
suited for certain types of businesses than others. Stellina's has never placed a
bigger emphasis on social media marketing. Given the world's digital
transformation, it's no surprise that social media has become the preferred
platform for companies and businesses. When engaging with a customer, social
media and its related platforms provide a choice of organic and advertising
options. There are several advantages and potential.
Social media marketing is far more than simply announcing Stellina's to the
world. As a result, Stellina's should make extensive use of social media. The first
step is to create a social networking account that is free of irrelevant content. As a
result, appropriately utilizing social media enhances consumer loyalty and
humanizes your business. They provide an impressive and effective approach to
traversing social media when combined with similar practices. As a significant
promotional tool, social media is primarily reliant on content. That's why relevant
articles are the foundation of every excellent social media strategy. As a result,
Stellina's material should complement other assets, such as social media or a
comparable offering. Evaluate your users' needs and supply them with context and
useful information. Everything you write should be planned, truthful, and useful to
the reader.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Hypothesis
Theoretical Framework
Search
Marketing
Online PR
Online
Partnerships
Interactive
Advertising
Viral
Marketing
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Social media marketing Organic sharing and paid advertising using social
networks and their messaging services to gain awareness and response from target
audiences. Also involves facilitating and monitoring customer-to-customer and
customer-to-company interactions and participation on social networks and other
online communities where user-generated content is created (2020). Chaffey et al.
(2018) thus describe internet marketing as the application of the Internet and
related digital technologies to achieve marketing objectives (Chaffey et al. 2018).
These marketing objectives can be realized by the use of social media networks
which is a subset of internet applications. Social media networking platforms
serve as a tool for marketers (Qualman 2017). This implies that Facebook,
Twitter, etc. are means of accomplishing marketing strategies through the internet.
It is therefore imperative for Stellina's Lemonade to find suitable platforms to suit
its marketing objectives. A good marketing objective enables Stellina's Lemonade
to increase brand awareness and hence acquire new customers while retaining the
already existing ones through customer satisfaction.
Conceptual Framework
The respondents
were chosen
Building Brand
through simple Awareness of
Thirty (30)
Respondents random Stellina's
from Talon sampling. Lemonade
III, Las Pinas Survey through Social
City questionnaire Media Marketing
through a google Campaign
form.
Analysis of data
Data
presentation
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Figure 1. illustrates the thirty (respondents) from Talon III, Las Pinas City as input, the
process are the respondents chosen through simple random sampling, surveying a google
form, analysis of data, and data presentation. The output was Building Brand Awareness
of Stellina's Lemonade through a Social Media Marketing Campaign
In obtaining this study, the researchers will use simple random sampling as a method
of objectively selecting 30 respondents with an age range of 18 to 60 years old. The
researchers may encounter problems in gathering data during surveys since the country is
still facing a pandemic. To overcome this situation, the researchers will use google forms
to conduct the survey.
The researchers assume that the distribution of survey questions through google forms
will take two (2) to three (3) days while the expected day for collecting the data is about
three (3) to five (5) days. Then, four (4) to seven (6) days will be the forecasted days for
analyzing the data. After gathering and analyzing the necessary information, the
researchers will provide the appropriate conclusions and recommendations for the
research.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Literature Review
According to Chen and Qasim (2021), there has been tremendous growth
in the use of social media platforms such as WhatsApp, Instagram, and Facebook
over the past decade. People are using these platforms to communicate with one
another, and popular brands use them to market their products. Social activities
have been brought from the real world to the virtual world courtesy of social
networking sites. Messages are sent in real-time which now enables people to
interact and share information. As a result, companies consider social media
platforms as vital tools for succeeding in the online marketplace
Ibrahim and Aljarah (2018), indicate that the use of social media to
commercially promote processes or events to attract potential consumers online is
referred to as social media marketing (SMM). With the immense rise in
community websites, a lot of organizations have started to find the best ways to
utilize these sites in creating strong relationships and communications with users
to enable friendly and close relationships to create online brand communities.
According to Hafez (2021), social media marketing efficiently fosters
communications between customers and marketers, besides enabling activities
that enhance brand awareness. Ibrahim (2021) states for that reason, SMM
remains to be considered as a new marketing strategy, but how it impacts
intentions is limited. But, to date, a lot of research on SMM is focused on
consumer behavior, creative strategies, content analysis, the benefits of user-
generated content, and their relevance to creating virtual brand communities.
According to Tarsakoo and Charoensukmongkol (2020), New channels of
communication have been created, and there have been tremendous changes in
how people interact because of the internet development of various applications
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
and tools over time. Companies now appreciate that sharing brand information
and consumer's experience is a new avenue for brand marketing due to the
widespread use of smartphones and the internet, with most people now relying on
social media brands. Therefore, developing online communities has become very
efficient. Social groups create a sense of continuity for their members without
meeting physically.
According to Yadav and Rahman (2017), a community that acquires products
from a certain brand is referred to as a virtual brand community. Customers are
not just interested in buying goods and services but also in creating worthwhile
experiences and strong relationships with other customers and professionals. So,
when customers are part of online communities, there is a cohesion that grows
among the customers, which impacts the market. Therefore, it is up to the
companies to identify methods or factors that will encourage customers to take
part in these communities.
As stated by Seo and Park (2018), The online community’s nature is like that
of actual communities when it comes to creating shared experiences, enabling
social support, and attending to the members’ need to identify themselves,
regardless of the similarities and variances existing between real-world
communities and online. This is supported by Chen and Lin (2019), Regarding
manifestations and technology, online communities are distinct from real-life
communities since the former primarily use computers to facilitate their operation.
A certain brand product or service is used to set up a brand community. Brand
communities refer to certain communities founded based on interactions that are
not limited by geographical restrictions between brand consumers.
Moreover, Arora and Sanni (2019). Said that since consumers’ social
relationships create brand communities, these communities have customs,
traditions, rituals, and community awareness. The group members learn from each
other and share knowledge about a product, hence appreciating each other’s
actions and ideas. So, once a consumer joins a particular brand community,
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
automatically, the brand becomes a conduit and common language linking the
community members together because of sharing brand experiences.
According to Shareef et al. (2019), based on the perspective of brand owners,
most research has focused on how social communities can benefit brands.
However, there are also some discussions regarding the benefits that come from
brand community members according to the members themselves to analyze how
social community impacts its members. Alalwan et al. (2017) indicate that a
consumer's behavior is influenced by value so, when a consumer is constantly
receiving value, it leads to consumer's loyalty toward that brand. A valuable
service provider will create loyalty to a company and enhance brand awareness.
Consumer value is essentially used in evaluating social networking sites. With
better and easier options to create websites coming around, most consumers are
attracted to a social community to know about a company and its goods.
Furthermore, operators can learn consumer behavior through maintaining social
interactions with customers. However, the social community should have great
value. It should be beneficial to the potential customers by providing them with
information relevant to the brand in question. Furthermore, customers should be
able to interact with one another, thus creating a sense of belonging. From that, it
is evident that a brand's social community's satisfaction affects community
retention and selection.
According to Wang and Kim (2017), most businesses use online marketing
strategies such as blogger endorsements, advertising on social media sites, and
managing content generated by users to build brand awareness among consumers.
Social media is made up of internet-associated applications anchored on
technological and ideological Web 2.0 principles, which enables the production
and sharing of the content generated by users. This is supported by Arrigo (2018),
that due to its interactive characteristics that enable knowledge sharing,
collaborative, and participatory activities available to a larger community than in
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
media formats such as radio, TV, and print, social media is considered the most
vital communication channel for spreading brand information. Social media
comprises blogs, internet forums, consumer review sites, and social networking
websites Twitter, Blogger, LinkedIn, and Facebook.
Moreover, Cheung et. al (2021), said that social media facilitates content
sharing, collaborations, and interactions. These social media platforms and
applications exist in various forms such as social bookmarking, rating, video,
pictures, podcasts, wikis, microblogging, social blogs, and weblogs. Social
networkers, governmental organizations, and business firms are using social
media to communicate, with its use increasing tremendously. Governmental
organizations and business firms use social media for marketing and advertising.
Integrated marketing activities can be performed with less cost and effort due to
the seamless interactions and communication among consumer partners, events,
media, digital services, and retailers via social media
According to Liu et al. (2021), marketing campaigns for luxury brands
consist of main factors such as customization, reputation, trendiness, interaction,
and entertainment which significantly impact customers' purchase intentions and
brand equity. Activities that involve community marketing accrue from
interactions between events and the mental states of individuals, whereas products
are external factors for users. But even regardless of whether people experience
similar service activities, there is a likelihood of having different ideas and
feelings about an event; hence, outcomes for users and consumers are distinct.
According to Beig and Khan (2018, in future marketing, competition will focus
more on brand marketing activities; hence, the marketing activities ought to offer
sensory stimulation and themes that give customers a great experience. Now
brands must provide quality features but also focus on enabling an impressive
customer.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Definition of Terms
This section provides a glossary of the conceptual definition of terms used in the
study.
Brand awareness- is the measure of how memorable and recognizable a brand is to its
target audience.
Marketing campaign - a set of corporate tactics for achieving certain objectives, such as
raising brand awareness, delivering customer information, or launching a new product.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Online PR (Online Public relations)- is the public relations work of communicators via
available online communication channels and communication tools.
Social Media Pub Mats – online posters used on social media platforms to advertise in
public to reach a wider audience.
Visual content – refers to using images and videos which convey information to the
audience.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
CHAPTER II
METHODOLOGY
Design
Quantitative data are used when a researcher is trying to quantify a
problem or address what or how aspects of a research question. It aims to collect
data and analyze it statistically.
Setting
The researcher chose Barangay Talon 5 in Las Pinas City because it has easy
access. The researchers will collect the relevant data utilizing survey forms and
questionnaires.
Sample size
In obtaining the data, the researcher will use simple random sampling in selecting
thirty (30) respondents from Barangay Talon III Las Piñas City.
Instrumentation
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Table 1. The four-point Likert scale was used in rating the brand
awareness through the social media marketing campaign of Stellina's
Lemonade.
Procedure
The researchers devised a plan for distributing survey questionnaires to the
thirty respondents in Barangay Talon V in Las Pinas City. The participants were
chosen by the researcher and are eager to take part. The researcher prepared a
questionnaire as the major tool to gather the data, the questionnaire was comprised
of twenty (20) questions that have been asked participants regarding the
advertisement of Stellina's Lemonade.
In gathering the data, the researchers set that the distribution of survey
questions through google forms will take two (2) to three (3) days while the
expected day for collecting the data is about three (3) to five (5) days. Then, four
(4) to seven (6) days will be the forecasted days for analyzing the data. After
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
gathering and analyzing the necessary information, the researchers will provide
the appropriate conclusions and recommendations for the capstone study.
Evaluation of Effectiveness
The researcher uses a survey questionnaire and a four-point Likert scale to
rate. A Likert scale is a psychometric scale often used in research to express
people's thoughts and attitudes toward a topic or subject matter. The goal of
employing four-point scales is to get explicit responses from participants when
they agree or disagree with a certain issue or statement. The data will be presented
in a table format, with a weighted mean used to determine the proposed building
of Stellina's Lemonade brand awareness through a social media marketing
campaign, and frequency and percentage used to determine the demographic
profile of the respondents in terms of age and gender.
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CHAPTER III
RESULTS, FINDINGS, INTERPRETATION, AND DISCUSSION
Tables and Figures.
Total 30 100%
The result shows that out of 100%, 90% of the respondents are ranging from
to 18-30 years old. While 31-40 years old got a 6.7%, On the other hand, 41-60
years old got a 3.3% with a total of 100%.
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Female 20 66.7%
Male 10 33.3%
Total 30 100%
The result shows that the majority of the respondents are female with 66.7%
of total respondents, while the male has 33.3% of total respondents with a total
percentage of 100%.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Yes 28 96.7%
No 2 3.3%
Total 30 100%
Out of 100%, the majority of the respondents have a social media account it
takes 96.7%. On the other hand, the respondent who doesn't have social media
accounts got 3.3% with a total of 100%.
Facebook 23 76.7%
Instagram 4 13.3%
YouTube 3 10%
Total 30 100%
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
As per the results of our survey, that out of 100%. 76.7% usually use
Facebook as their social media platform. While 13.3% of the respondents use
Instagram and the remaining 10% use YouTube with a total of 100%/
Yes 10 33.3%
No 20 66.7%
Total 30 100%
This survey result shows that majority of the respondents 66.7% haven't
heard of the brand Stellina's before. While the remaining 33.3% already heard
about the brand Stellina's
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Yes 14 46.7%
No 16 53.3%
Total 30 100%
This result shows that 53.3% of the total respondents don't recognize the
Stellina's Lemonade product while 46.7% of the total respondents recognize the
product of Stellina's Lemonade.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
As per the survey results shows, 53.6% of the respondents have seen or
heard Stellina's Lemonade from friends, family, or colleagues. Whereas 25% of
the respondents saw or heard about Stellina's lemonade through social media.
While the remaining respondents saw or heard about the product through an
online search, online videos, and mobile app ads.
Less Aware
47%
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
A. Brand Recognition
Aware 5 16%
TOTAL 30 100%
The table and chart show above that out of 100%, most of the respondents are less
aware that the logo of Stellina’s Lemonade is color yellow. Less aware got the highest
percentage of 46% while 20% of the respondents are not aware. On the other hand, 16%
of the respondents are aware and another 16% of the respondents are extremely aware
that the logo of Stellina’s Lemonade is color yellow.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Less Aware
40%
Aware 4 13%
TOTAL 30 100%
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
The table and chart show above that out of 100%, most of the respondents
are less aware that Stellina’s Lemonade has two (2) kinds of container which is
one glass bottle and one canned form. Less aware got the highest average of 40%
while 30% of the respondents are not aware. On the other hand, 16% of the
respondents are extremely aware and 13% of them are aware.
Aware
27%
Less Aware
33%
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Aware 8 26%
TOTAL 30 100%
The table and chart show above that out of 100%, most of the respondents are less
aware that the Stellina's Lemonade logo has a lemon on it. Less aware got the highest
average of 33% and 23% of the respondents are not aware. On the other hand, 26% of the
respondents are aware and 16% of the respondents are extremely aware that Stellina's
lemonade has a lemon logo on it.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Extremely Aware
13% Not Aware
37%
Aware
17%
Less Aware
33%
Aware 5 16%
TOTAL 30 100%
The table and chart show above that out of 100%, most of the respondents are not
aware that the tagline of Stellina’s Lemonade is “Always the Perfect Squeeze”. Not aware
got the highest percentage of 36% and 33% of the respondents are less aware. On the
other hand, 16% of the respondents are aware while 13% of the respondents are
extremely aware of the tagline of Stellina's Lemonade which is the "Always the Perfect
Squeeze"
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Murphy (2019), stated that Simple and memorable tag lines are the finest. It
should communicate the value of your company and highlight its major strengths; it is
sometimes referred to as a memory hook. A tagline's company should simply and
succinctly communicate the benefits your clients receive when they interact with your
firm. Explain why you're in business and how your consumers benefit from doing
business with you.
Less Aware
53%
Aware 5 16%
TOTAL 30 100
B. BRAND RECALL
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The table and chart show above that out of 100%, most of the respondents are less
aware that the lemonade image reminds them of Stellina's Lemonade brand. Less aware
got the highest percentage of 53% while 20% of the respondents are not aware. On the
other hand, 16% of the respondents are aware and 10% of them are extremely aware that
the lemonade image reminds them of Stellina's Lemonade brand.
Less Aware
40%
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Aware 8 27%
TOTAL 30 100%
The table and chart show above that out of 100%, most of the respondents are less
aware that Stellina's Lemonade has a yellow combination of refreshing beverages. Less
aware got the highest percentage of 40% and 23% of the respondents are not aware. On
the other hand, 27% of the respondents are aware while 10% of them are extremely aware
that Stellina’s Lemonade has a yellow combination of refreshing beverages.
However, Somani (2021) also added that one of the factors at the top of
the marketing funnel, brand memory, indicates the initial stage of the buyer's
journey. Brand recall refers to a person's comfort and familiarity with a certain
brand. It gives you an advantage over the competition's brand while making a
purchase.
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Extremely Aware
13% Not Aware
Aware
20% 27%
Less Aware
40%
Aware 6 20%
TOTAL 30 100%
The table and chart above show that out of 100%, most of the respondents
are less aware that Stellina's Lemonade is a fruity beverage. Less aware got the
highest percentage of 40% and 27% of the respondents are not aware. On the
other hand, 20% are aware while 13% are extremely aware that Stellina's
Lemonade is a fruity beverage.
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Less Aware
50%
C. BRAND IMAGE
Aware 2 6%
TOTAL 30 100%
The table and chart show above that out of 100% most of the respondents
are less aware that Stellina's Lemonade is halal certified. Less aware got the
highest percentage of 50% and 27% of the respondents are not aware. On the
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
other hand, 16% of the respondents are extremely aware while 6% of them aware
that Stellina's Lemonade is a halal certified.
According to Boni and Forleo (2019), Consumers' propensity to buy is
influenced by halal branding. If a product gets halal-certified, it will gain a larger
market share, especially for things that are unfamiliar to Muslim consumers. The
halal certificate assures consumers that food products are manufactured by
Shariah law, are clean, hygienic, ecologically friendly, and adhere to animal
welfare standards.
Less Aware
Aware 20%
43%
Aware 13 43%
TOTAL 30 100%
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
The table and chart above show that out of 100%, most of the respondents
are aware that Stellina's Lemonade is oriented toward health-conscious people.
43% of the respondents are aware, and 17% of them are extremely aware. On the
other hand, 20% of the respondents are not aware and 20% of them as well are
less aware that Stellina's Lemonade is oriented toward health-conscious people.
Kang J. et al. (2015) found that consumers choose healthy food to keep
healthy and fit, and they make choices for a healthy diet using individual
subjective knowledge. Food safety often linked to human health and food quality,
and it plays a vital role in consumer choices is represented. Consumers’ purchase
intentions become more potent when they find that eating healthy food can help
them achieve their health goals.
Aware
33%
Less Aware
23%
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Topland Avenue, Golden Gate Subdivision, Las Pinas City
Aware 10 34%
TOTAL 30 100%
The table and chart above show that out of 100%, most of the respondents
are aware that Stellina's Lemonade is an ideal choice for refreshing beverages.
34% of the respondents are aware, while 20% of them are extremely aware. On
the other hand, 23% of the respondents are not aware while 23% also of the
respondents are less aware that Stellina's Lemonade is an ideal choice for
refreshing beverages.
Chaya et al., 2015; Chonpracha et al., 2020; Geier et al., 2016; Mora et al.,
2020; Ramirez et al., 2020, the majority of these studies were published in the
recent decade, indicating that the refreshing concept is an important aspect of the
food consumption experience and is gaining increasing attention.
Extremely Aware
17% Not Aware
20%
Aware
40% Less Aware
23%
Not Aware Less Aware Aware Extremely Aware
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Aware 12 40%
TOTAL 30 100%
The table and chart above show that out of 100%, most of the respondents
are aware that Stellina’s Lemonade conveys a delightful image. Aware got the
highest percentage of 40% while 17% of the respondents are extremely aware. On
the other hand, 20% of the respondents are not aware and 23% of them are less
aware that Stellina’s Lemonade conveys a delightful image.
Taylor (2015) opined that when consumers have a favorable brand image,
the brand’s messages have a stronger influence in comparison to competitor brand
messages; therefore, brand image is an important determinant of a buyer’s
behavior (Burmann et al., 2008).
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Brand Recall
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
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Lemonade brand.
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
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2.56 with a verbal interpretation that respondents are not aware of the healthy
nutrients that they may get in consuming Stellina's Lemonade. While Stellina's
Lemonade conveys a delightful image got a weighted mean of 2.53 with a
verbal interpretation that respondents are not aware that Stellina's Lemonade
has a delightful image. Next Stellina's Lemonade is halal certified and got a
weighted mean of 2.13 respondents who are not aware that Stellina's Lemonade
is halal certified.
Summary of Findings
The respondents of the study are thirty (30) from Talon III, Las Pinas City.
The demographic of the respondents is also conducted, Name is included but it is
optional, age and gender are also included. The data showed above that most of
the respondents are ranging to 18-30 years old with a percentage of 90%. The
majority of the respondents are female with a percentage of 66.7%. The results of
the study show, that respondents are active in social media, and they usually used
the Facebook app which means that online pages can help to attract consumers
and to become popular.
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Due to the lack of social media platforms, print ads, and tv commercials
Stellina's lemonade has not been recognized by the consumers. They will only
know that it exists when their family, friends, or colleagues introduced it or talked
about it. Stellina's lemonade should also consider the appearance and packaging of
their product to boost the number of their consumers, especially now that we are
in the modern world, consumers are very attracted to the products that have
unique packaging or can be posted on social media while they are drinking it
(instagrammable).
CHAPTER IV
RECOMMENDATIONS, CONCLUSIONS, AND APPLICATIONS
Conclusions
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Stellina’s should have an active social media presence. Anticipating what your
customers are looking for and giving them updates is important. To guide clients
along their path, the ideal search page includes all the information and
recommendations about the product that other customers have viewed and
purchased. Customers crave flavor and diversity when dining out, thus Stellina's
lemonade should include additional flavors. Tropical-inspired flavors such as
coconut, watermelon, and passion fruit are among the newest flavor trends.
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Appendices
Appendix A
TITLE
Building Brand Awareness of a Lemonade Company through Social Media Marketing
Campaign
RESEARCH QUESTIONS
Dear Respondents,
College – Main Campus of Las Pinas City, we are currently conducting our
the information that is needed for the feasibility study; thus, we would like to
We assure you that the information you will be given to us will be treated confidentiality.
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
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Note: Please answer the entire question honestly as long as you can. Thank you for
Instruction: Kindly put a check (√ ) on the response that you feel closely describes the ff.
1. Age
18-30 41-60
31-40
2. Gender
Male
Female
Yes
No
Facebook
Instagram
YouTube
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Yes
No
Yes
No
If yes, where have you seen or heard about Stellina’s Lemonade recently? (Select all that
apply)
Social media
Online videos
Online search
Print media
Radio
Television commercials
Billboards
In-store advertisements
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Brand Recognition
Brand Recall
Brand Image
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DR. FILEMON C. AGUILAR MEMORIAL COLLEGE OF LAS PINAS
Topland Avenue, Golden Gate Subdivision, Las Pinas City
Appendix B
Curriculum Vitae
PERSONAL INFORMATION
Name: Diana Mae D. Gonzaga
Address: 29 Aguirre Avenue Pilar Village
Las Piñas City
Date of Birth: October 11, 1999
Cellphone: 09232208285
Email: dianamaegonzaga@gmail.com
OBJECTIVES
To utilize the knowledge and skills I learned from our School and to acquire more valuable
knowledge and skills in an actual environment. I offer my service and passion at work to be an
asset to your company.
EDUCATIONAL BACKGROUND
Tertiary:
Accountancy and Business Management
University of Perpetual Help Molino Campus
(2016-2018)
BSBA Marketing Management
DFCAM College of Las Piñas
(2018-present)
Secondary
Bacoor National Highschool Gawaran Annex
(2012-2016)
Primary
Gawaran Elementary School
Barangay, Gawaran, Bacoor Cavite
(200-2012)
WORK EXPERIENCE
Creotec Philippines Inc
Gen. Aguinaldo Highway, Dasmariñas City
(2017)
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53