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information technology
REVIEWER | ITE 0001 - 5
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information technology
REVIEWER | ITE 0001 - 5
Computers can perform the information processing 1990’s THE INTERNET ERA
cycle operations (input, process, output, and storage) ● An electronic communications network that
with amazing speed, reliability, and accuracy. It can connects computer networks and
store huge amounts of data and information; and organizational computer facilities around the
communicate with other computers. world
HYPER-AUTOMATION
TIMELINE:
● The first programmable general-purpose tasks that were once completed by humans.
● Home computers were a class of have defined inputs and outputs, are
affordable and accessible computers that, for ● Is one of the most important components of
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information technology
REVIEWER | ITE 0001 - 5
Artificial Intelligence (AI)/ Machine Learning (ML) modalities of voice, touch, and text,
● AI is a method of making computers operate irrespective of the channel.
in ways that simulate human intelligence. ● It help businesses go beyond the traditional
● Organizations use AI to carry out specific ways of connecting with users and develop
tasks without being explicitly programmed to voice, chat, wearable, and AR experiences in
do so. support of the digital business.
● ML, often used synonymously with AI, is a
branch of AI that uses computer algorithms BENEFITS
to allow systems to automatically improve ● Improved Operational Efficiency – It
over time. becomes easier than ever to streamline
● Organizations use both supervised and business processes with every process being
unsupervised algorithms to identify patterns present in one system. It also enables
in data. enterprises to create efficient, faster, and
valuable digital experiences.
BENEFITS ● Minimize the Time to Market Apps – Enabling
● Flexibility – Since hyper automation relies on multiexperience will help brands significantly
a multitude of automation technologies, improve development time by as much as 10
organizations can move past the limited times. All credit to reusable code and
benefits of a single digital technology. This streamlined design processes.
helps organizations to achieve scale and ● Enable Controlled Deployment – A single
flexibility in operations. cloud-based deployment that takes few
● Improved Employee Productivity – By weeks, can now be sent directly to
automating time consuming tasks, cloud-based server providers. Giving better
employees are able to get more done with control and fast-tracked deployment.
less resources and serve more valuable roles ● Remove Security Risk – Enabling multi
in organizations. experience can help enterprises get a 360
● Integration – With hyper automation, view of their software landscape with all the
organizations can integrate digital applications feeding to a single platform.
technologies across their processes and Thus, eliminating all the potential security
legacy systems. Stakeholders have better risks like Shadow IT.
access to data and can communicate
seamlessly throughout the organization. DEMOCRATIZATION
● Improved ROI – hyperautomation boosts
revenue and reduces costs. With powerful
● Democratization of technology means
analytical tools and capabilities,
providing people with easy access to
organizations can optimize the deployment of
technical or business expertise without
their resources.
extensive (and costly) training.
● Technical and business expertise should be
MULTI-EXPERIENCE accessible.
● It focuses on four key areas — application
● Involves developing fluent customer development, data and analytics, design and
experiences across websites, apps, and knowledge — and is often referred to as
“citizen access,” which has led to the rise of
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information technology
REVIEWER | ITE 0001 - 5
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information technology
REVIEWER | ITE 0001 - 5
examples, such as an input where the desired business logic and structured inputs, aimed
● Supervised learning is commonly used in ● RPA automates everyday processes that once
applications where historical data predicts required human action – often a great deal of
EXAMPLE BENEFITS
● Sorting – robot can sort garbage using visual comply with regulations and standards;
● Robotics – Highly Developed AI that serves as ● Creating cost savings for manual and
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information technology
REVIEWER | ITE 0001 - 5
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information technology
REVIEWER | ITE 0001 - 5
● The second step in data analytics is the WEEK 5 TO WEEK 6: IMPACT OF ICT
process of collecting it. This can be done HYPER-AUTOMATION
through a variety of sources such as
computers, online sources, cameras,
● According to Entrepreneur.com, information
environmental sources, or through personnel.
technology “encompasses all forms of
● Once the data is collected, it must be
organized so it can be analyzed. Organization technology used to create, store, exchange
may take place on a spreadsheet or other and utilize information in its various forms
form of software that can take statistical including business data, conversations, still
data.
images, motion pictures and multimedia
● The data is then cleaned up before analysis.
presentations.”
This means it is scrubbed and checked to
ensure there is no duplication or error, and
that it is not incomplete. This step helps ● In layman’s terms, information technology is
correct any errors before it goes on to a data considered to be any type of data exchanged
analyst to be analyzed.
between devices.
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information technology
REVIEWER | ITE 0001 - 5
research at the library by looking through new job titles are computer operators,
hard copied books for the information programmers, network administrators, ICT
science etc.
needed.
Job Replacement
● Another recent impact of the development of ● The workers that are computer illiterate are
ICT is visible in universities, where the replaced with those who are computer
Job Creation
● ICT has introduced new employment
opportunities that never existed before. The
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information technology
REVIEWER | ITE 0001 - 5
HEALTH SECTOR
● Widespread access to patients
● Consists of businesses that provide medical
★ Gone are the days when a gravely
services, manufacture medical equipment or
sick patient had to wait for hours due
drugs, provide medical insurance, or
to his remote location. Now, doctors
otherwise facilitate the provision of
can connect with patients who are
healthcare to patients.
miles away and prescribe treatments.
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information technology
REVIEWER | ITE 0001 - 5
and ICT maturity is closely linked to economic ● This broad definition includes body-language,
growth. skills of speaking and writing.
● The rise of online stores has created a range THE IMPACTS OF ICT IN COMMUNICATION
of new jobs for people who build, design and ● Communication, the exchange of ideas, has
run the websites. Shopping online has its become faster
advantages but it has its disadvantages too. ● Communication has become easier
● Communication has become more efficient
ADVANTAGES OF SHOPPING ONLINE due to advances in technology.
● It’s convenient - it can be done at home,
during a lunch break or even on the move ● Through the use of the following:
using a smartphone ★ Cell phones
● There’s greater variety - there are more shops ★ Social networking websites
online than on any high street or shopping ★ E-mail and instant messaging
center.
● It's easier to compare prices and find the best
ICT IN BANKING SECTOR
deal online.
● It’s often cheaper - increased competition
between retailers brings down prices. BANKING SECTOR
● It’s accessible – those with a disability that ● is an industry and a section of the economy
limits their mobility can choose to have goods devoted to the holding of financial assets for
delivered. others and investing those financial assets as
● There’s no need to travel and you don’t have a leveraged way to create more wealth.
to queue.
THE IMPACTS OF ICT IN BANKING SECTOR
DISADVANTAGE OF SHOPPING ONLINE ● Web portals and electronic databases
● You might be uncomfortable entering your ● To develop linking communities together
credit card details online. ● Advances in technology are allowing the
● You cannot physically inspect goods before banking sector for the delivery of banking
you buy. products and services more conveniently and
● Goods might get damaged during transport. successfully to the customer than ever before
● Goods might not arrive on time, or at all. the banking products and services are
● You might not be happy with retailers storing delivered to the customer.
information about you, eg your buying habits. ● Rapid access to critical information and the
ability of the bank to act quickly and
effectively
ICT IN COMMUNICATION
ICT IN MULTIMEDIA
COMMUNICATION
● It is a giving, receiving or exchanging ideas,
MULTIMEDIA
information, signals or messages through
● It is a combination of various types of media
appropriate media, enabling individuals or
including sound, graphics, animation, video
groups to persuade, to seek information, to
and text.
give information or to express emotions.
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information technology
REVIEWER | ITE 0001 - 5
● It is the use of a computer to present and ● The internet has made the entertainment
combine text, graphics, audio, and video with materials more readily accessible. There is no
links and tools that let the user navigate, need to go to a movie or a music store to buy
interact, create, and communicate. the movies since you can and
download(video on demand). For example
IMPACTS OF ICT IN MULTIMEDIA the iPod comes with huge internal memory to
● ICT has impacted multimedia learning of store music and one can access more and
language with its attractive and interactive ● This has increased revenue and profits for the
strengths to provide easy to reach entertainment industry due to Internet that
multimedia language materials (MMLM); such has enabled to reach new markets readily
MMLM are packaged with graphical, textual, accessible from any corner of the globe.
animated, audio and video materials
delivered to the end-user through wide
variety of electronic devices, primarily via
computers, smart boards and phones.
ICT IN ENTERTAINMENT
ENTERTAINMENT
● the action of providing or being provided with
amusement or enjoyment.
● is a form of activity that holds the attention
and interest of an audience or gives pleasure
and delight. It can be an idea or a task, but is
more likely to be one of the activities or
events that have developed over thousands
of years specifically for the purpose of
keeping an audience's attention.
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