09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

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Lead II - Business Analysis

Thiruvananthapuram, Kerala, India

JOB DESCRIPTION

Role Proficiency:

Analyse the business needs of a client in order to

recommend and evaluate solutions to those needs
independently. Perform Business Analysis tasks
independently and be able to guide junior BAs

Outcomes:

1. Use analytical skills and judgment to identify prioritize

structure and solve complex problems
2. Work closely with customer to understand and define
enterprise goals and objectives
3. Immensely contribute to the sprint planning and
estimation by highlighting dependencies constraints
impact from a business standpoint
4. Be the face of the team to the customer and act as a
SME for all of the business and strategic needs
5. Understand and use BA knowledge areas appropriately
as required by the business problem
6. Analyse business needs and solutions Devise strategies
and Facilitate stakeholder collaboration effectively and
efficiently
7. Validate and verify information to identify solution
options that meet business needs
8. Align the designed and delivered solutions with
stakeholder needs
9. Establish and implement effective requirement creation
and management practices
10. Champion requirements Elicitation using proven
techniques like interviews document analysis
requirements workshops storyboards surveys site visits
business process descriptions use cases scenarios event
lists competitive product analysis task and workflow
analysis and/or viewpoints
11. Define the solution approach identify business
improvement opportunities allocate requirements
across solution components and develop design options
that achieve the desired future state

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

12. Define software quality attributes external interfaces

constraints and other non-functional requirements
13. Monitor the market for technologies/processes to
manage business analysis Information
14. Develop training materials and “tips” that stakeholders
can leverage to improve their efficiency in using
business analysis tools.
15. Work with large or multiple teams that span functions
issues locations and time zones to coordinate roles
responsibilities and interdependencies of all team
members
16. Develop a network of Subject Matter Experts (SMEs)
inside and outside of the organization
17. Develop an innovative approach for using new tools
templates and processes
18. Develop engagement strategies to support
organizational transformation
19. Be able to assist in driving transformational program(s)
for the organization/customer’s enterprise

Measures of Outcomes:

1. Business value addition

2. Communication effectiveness
3. Customer feedback
4. Business Analysis processes and tools
5. Reusable artefacts/methodologies for use across
organization
6. Trainings undertaken/given

Outputs Expected:

Business Value:

1. Pro-active identification of business problems

constraints
dependencies that leads to tangible benefits to the
stakeholders

Stakeholder Engagement:

1. Champion written and verbal communication in and out

of the client
specific to the engagement
2. Negotiation of various options Vs value delivered with
stakeholders

Requirements Engineering:

1. Develop and drive adoption of tools

templates
and/or processes for aligning requirements and design.

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

2. Mastery of several business analysis tools to elicit

document and manage requirements

Solution Evaluation:

1. Use a combination of metrics plus and strategic analysis

to pick and recommend appropriate solution to the
business problem

Process:

1. Establish processes as required by the engagement and

ensure adherence by the team

BA artefacts maintenance :

1. Documentation of the process plus project artefacts to

the best standards
2. Management and communication about project
artefacts to the various stakeholder groups
3. Develop and proactively drive adoption of tools
templates
and processes to help others produce effective decision
making and approval processes

Team Management :

1. Conduct necessary trainings and workshops within the

project team and in the organization to grow and
develop the BA community
2. Monitor Junior Bas and suggest/assist with
identification of areas of improvement with ways of
working
new learning
market needs

New Business:

1. Assist the organization/Unit with identification of new

business opportunities and solution recommendation
proactively

Skill Examples:

1. Analytical organizational and problem-solving skills -

Proficiently use Analytical thinking and problem solving
skills to analyse problems and opportunities effectively
identify which changes may deliver the most value and
work with stakeholders to understand the impact of
those changes. Rapidly assimilate various types of
information. Quickly choose effective and adaptable
methods to learn and analyse the media audiences
problem types and environments. Apply right

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

competencies like Creative Thinking Decision Making

Learning Problem Solving Systems Thinking Conceptual
Thinking and Visual Thinking
2. Behavioural Characteristics – Exhibit behavioural
characteristics to gain the trust and respect of
stakeholders. Continuously and consistently exhibit
practice and preach competencies like Ethics Personal
Accountability Trustworthiness Organization and Time
Management and Adaptability.
3. Business Knowledge – Have a very good knowledge to
perform effectively within the Business Industry and
Organization solution or methodology that the business
analyst operates in. Demonstrate a good ability to
recognize potential limitations and opportunities.
Understand the risks involved in the area of work and
make suitable decisions to manage risks. Demonstrate
very good understanding of Current trends market
forces market drivers Key processes Services Products
definitions customer segments suppliers practices and
regulations
4. Communication Skills – adaption of communication
styles and techniques to the knowledge level and
communication styles of recipients. Well versed ability
to speak the language of the stakeholders Proficiency in
the use of variety of communication methods – verbal
non-verbal physical and written along with exceptional
listening skills. Assist conversations to reach productive
conclusions
5. Interaction skills - ability to relate cooperate and
communicate with different kinds of people including
executives sponsors colleagues team members
developers vendors learning and development
professionals end users customers and subject matter
experts(SMEs). Facilitate stakeholder communication
provide leadership encourage comprehension of
solution value and promote stakeholder support of the
proposed changes. Exceptional negotiation and conflict
resolution
6. Tools and Technology – Good working knowledge of
various software application and tools to support
communication and collaboration. Create and maintain
requirements artifacts model concepts track issues and
increase overall productivity. Excellent knowledge of
prototyping and simulation tools as well as specialized
tools for modelling and diagramming. Requirements
management technologies required to support
requirements workflow approval baselining traceability
change control and management. Well versed in the use
of required tools and technology including presentation
software for communication and collaboration among
the team and stakeholders.

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

7. Business Analysis techniques – Advanced knowledge of

various BA techniques and the expertise to pick and use
the right technique for carrying out the BA tasks as
appropriate to the area of work. Listing down all of the
techniques commonly used by Business Analysts to
execute their tasks.a. Brainstormingb. Business Casesc.
Document Analysisd. Business Rules Analysise.
Prototypingf. Data Miningg. Estimationh. Financial
Analysisi. Functional decompositionj. Interviewsk. Item
Trackingl. Lessons Learnedm. Process Analysis and
Modellingn. Reviewso. Root Cause Analysisp. Risk
Analysis and Managementq. Survey/Questionnairer.
Workshopss. Mind mappingt. Scope Modellingu.
Stakeholder mapsv. Metrics and Key Performance
Indicators (KPIs)w. Benchmarking & Market Analysisx.
Interface Analysisy. Data flow diagramsz. Use casesaa.
User Storiesbb. Backlog Managementcc. Estimationdd.
Prioritizationee. Acceptance and Evaluation criteriaff.
Business Model Canvasgg. Concept Modellinghh. SWOT
Analysisii. Organizational Modellingjj. Vendor
Assessment

Knowledge Examples:

Strategist expertise level in various BA knowledge areas

(recommended by IIBA or any other professional
organization for Business Analysis)

1. Business Analysis Approach· Develop and proactively

drive adoption of tools templates and processes for
planning a business analysis approach.· Create new and
innovative formal and informal processes tools or·
techniques that others can leverage during discovery to
isolate critical Information· Create innovative ways of
performing this task using common techniques.
2. Stakeholder Engagement· Develop engagement
strategies to support organizational transformation.·
Develop stakeholder engagement strategies to address
stakeholders that resist change.· Engage others in a
discussion where they share information with the Lead
BA that they are not willing to share with other
individuals.· Capture best practices in planning
stakeholder engagement and broadcast them to the
business analysis community.· Create innovative ways
of performing this task using common techniques.
3. Develop and proactively drive adoption of tools
templates and processes to help others produce
effective decision making and approval processes.
4. Create new methods for locating data and how to
analyze its accuracy and importance.
5. Business Analysis Information Management· Develop a
new organizational structure for managing business

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

analysis information.· Monitor the market for

technologies/processes to manage business analysis
Information· Develop training materials and “tips” that
stakeholders can leverage to improve their efficiency in
using business analysis tools.
6. Business Analysis Performance Improvement · Develop
new processes to identify and overcome business
performance issues.· Develop non-traditional ideas for
identifying business analysis performance improvement
opportunities.· Create new tools and strategies for
identifying innovative solutions· Continually monitor
processes seeking opportunities for improvement·
Recognized by leadership as an authority in analyzing
performance and developing improvement plans
7. Requirements Elicitation· Create elicitation support
material templates for others to use.· Develop
approaches and tactics for developing greater
organizational understanding· Foster a collaborative
approach to encourage feedback opinions and
acceptance towards the use of elicitation tools and
templates for personal planning and organization.· Have
been sought for advice support and training by others
on ways to effectively prepare for elicitation.· Quickly
understand team capabilities and skill/knowledge gaps·
Engage others in a discussion where they share
information that they are not willing to share with
others individuals.· Consistently find “common ground”
between differing viewpoints.· Define strategies and
plans for influencing multiple decision makers· Develop
and proactively drive adoption of tools to help others
adjust their communication style· provide examples for
how to handle certain circumstances with the right
messaging (i.e if they say this do this or are difficult
stakeholders)· Develop an approach for the current
initiative to assess newly elicited results with source
information and against other elicitation results.·
Create new methods for locating data and how to
analyze its accuracy importance and validity.· Debate
issues to bring the most critical points to the forefront
for decision making.· Anticipate objections and
proactively overcome them with data before the
objection arises.· Routinely perform scenario planning
and exercise due diligence when validating information
8. Communication and collaboration - provide relevant
information to stakeholders in a timely manner.
Effectively work with stakeholders to ensure delivery of
required outcomes.· Develop a repeatable approach for
others to use for communicating business analysis
information.· Recognized as an authority on how to
customize messaging to various levels of an
organization.· Foster collaborative approach to collect
feedback opinions and acceptance towards the adoption

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

of new approaches to communicate business analysis

information and to collect feedback and opinions· Have
been recognized by leadership as an authority in
enhancing collaborative relationships with stakeholders
at all levels of the organization.· Consistently maintain
enriched relationships with stakeholders
9. Requirements Life Cycle Management· Develop and
drive adoption of tools templates and/or processes for
aligning requirements and design.· Create innovative
ways to use the common techniques to perform this task
such as Functional Decomposition· Have been
recognized as a visionary in aligning requirements and
designs resulting in requests from leadership to lead
related complex change initiatives and· mastery of
several business analysis tools resulting in frequent
engagement by peers for support in using them.·
Develop and drive adoption of an archival system that
stores historical requirements and how they were
implemented· Plan and devise innovative ways to
maintain requirements and designs for reuse by
ensuring accuracy and consistency· Demonstrate
subject matter expertise in prioritization so that leaders
grant the authority to resolve issues independently.·
Foster a collaborative approach to obtain feedback
opinions and agreement on the adoption of new
prioritization methods.· Capture best practices in
prioritization and broadcast them to the business
analysis community.· Always incorporate relevant
product service business and industry acumen in
prioritization.· Create new ways to assess the
possibilities of a situation resulting from changes to
requirements and designs.· Apply foresight when
connecting concepts to enterprise components· been
recognized by leadership as an authority in evaluating
the impact of proposed changes to requirements and
designsDeal with unforeseen issues in order to obtain
an approval of requirements effectively by:·
assembling and/or developing resources processes and
tools· developing a go-to network of empowered
people and resources who are· quick to respond·
demonstrating subject matter expertise in obtaining
agreement and approval of requirements and designs
10. Strategy Analysis· Analyse current state to
understand the reasons for change the impact of the
change· �� Apply foresight when connecting
concepts to enterprise components.· Apply foresight
to predict external drivers for change and draw from
experience to recommend how to address them.
11. Future State definition· Consistently influence
business policies and practices.· Develop approaches
and tactics for developing greater organizational
understanding.· Create new ways to identify all

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

potential alternatives to address business needs.·

Have been recognized by leadership as an authority in
determining the conditions to meet the business need
12. Risk Assessment· Apply foresight to identify and
overcome potential roadblocks that might lead to a
negative consequence· predict what competitors will
do and how to counteract it.· recognized by
leadership as an authority in preventing undesirable
consequences while transitioning to the final future
state
13. Change Strategy· Create and drive adoption of tools
templates and processes for developing transition
states.· Develop metrics and a rating system for
evaluating solutions�� Develop and proactively
drive adoption of new tools or templates for evaluating
alternatives.· Develop an innovative approach for
using new tools templates and processes that explain
the rationale for adoption· Capture change strategy
best practices and broadcast them
14. Analysis and Design - analyze synthesize and refine
elicitation results into requirements and designs.·
Continually monitor the industry in search of best
practices that lead to more effective design options.·
Apply foresight when connecting concepts to enterprise
components· recognized by leadership as an
authority in developing design options that achieved the
desired future state· Develop approaches and tactics
for developing greater organizational understanding
with regards to analysing potential value to recommend
right solution· Capture best practices in analyzing
potential value and solution recommendation and
broadcast them
15. Solution Evaluation - define performance measures and
assess the data collected to evaluate solution
effectiveness· Develop new and innovative
evaluation method(s) including metrics measurement
tools· Capture best practices in measuring solution
performance and broadcast them to the business
analysis community· Analyze business related
metrics found on documents such as financial
statements and make appropriate recommendations.·
Develop non-traditional ideas for analyzing
performance measures· Apply foresight when
connecting concepts to enterprise components.·
Create and drive adoption of tools templates and
processes that help identify the internal factors that
restrict full realization of the solution’s value.·
Develop new and innovative methodologies for problem
solving and critical thinking· Capture best practices
on assessing solution limitations and broadcast·
determine how factors external to the solution are
restricting full realization of value· Monitor the

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

industry in search of approaches or insights to

determine and overcome the external factors that
restrict the solution’s full realization of value.· Create
and drive adoption of tools templates and processes
that help identify the external factors that restrict full
realization of the solution’s value.· Consistently
identify the root cause of systemic issues· recognized
by leadership as an authority in recommending actions
that maximize value· frequently asked for input and
asked for recommendations are typically implemented
by leadership
16. Expertise in developing process flow diagrams use case
current/future state diagrams functional and technical
requirements in the form of user stories/as indicated by
the customer
17. Good understanding of Software development life
cycle & Methodologies
18. Develop an innovative approach for using new tools
templates and processes that: explain the rationale for
adoption
19. Develop a network of Subject Matter Experts (SMEs)
inside and outside of the organization using methods
such as:• contributing knowledge/skill into the
network and• drawing knowledge/skill from the
network appropriately.
20. Create innovative ways of performing various BA tasks
using common techniques.

Additional Comments:

Business Analyst II UST HealthProof is looking for a highly

energetic and collaborative Business Analyst to join our
Claims Operations team. The Business Analyst is
responsible for end user configuration and maintenance of
the Advalent Enterprise Payer Platform claims workflow
application, including documenting requirements for the
development of policies and procedures, training materials,
product and end user materials. The Business Analyst will
consult with the Claims Operations leadership to
implement and manage user group profiles, security setting
and workflow business rules in the Advalent claims system.
Acting as the ADVALENT subject matter expert for Claims
Operations, the Business Analyst will also provide
demonstrations of the ADVALENT application upon
request. As a Business Analyst at UST HealthProof, this is
your opportunity to: 1. Help the Claim Operations team
define business problems requiring business process
improvements and workflow enhancements in the
ADVALENT development roadmap2. Identify and
document best practices for Advalent-related workflow
and business processes3. Recommend documentation

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09/11/2023, 00:07 Lead II - Business Analysis - UST Careers

templates, reusable assets etc. as required4. Act as the

department’s subject matter expert and administrator for
ADVALENT 5. Engage with client stakeholders during
advisory engagements regarding claims workflow and
examiner productivity management 6. Develop UST
HealthProof’s Brand with the clientYou bring: • Bachelor’s
degree and/or equivalent experience• 6+ years of overall
experience in business requirement, training, project
management, and system/process documentation For this
role, we value: • The ability to adapt quickly to a fast-paced
environment • Excellent written and oral communication
skills • The ability to understand speak technology•
Thorough understanding of agile software development
methodologies• Ability to gel with the team well and build
a self-organized and highly energetic team Overall
Experience level: 6+ years of operational management
and/or Project Manager experience. Experience in business
requirement definition, training, project management, and
HRP system/process implementation. Management
consulting and health plan operations experience
preferred.Location: Sidney, NE preferred or remote with
some travel to UST’s operations sites.

APPLY NOW

JOB INFO

Job Identification 58208021

Job Category Consulting

Posting Date 24/10/2023, 11:06

Apply Before 31/01/2024, 11:06

Job Schedule Full time

Locations  Thiruvananthapuram,
Kerala, India

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