Fr

CHARINA CABRERA TAN

Provincial Address: 167 Imelda Village, Tacloban City, Leyte, Philippines

Email Add: char_cabrera@yahoo.com

City Address: Block 16 lot 21, Duhat Street, Golden Acres Subdivision,
Las Piṅas City, 1740

Contact number: +639474294281

Career Objective:

To be a productive part of a prestigious establishment/office and to obtain a position

commensurate my experience and educational qualification.

Work Experience:

Icape Group From October 2019- March 2020

Sales Contractor/Account Manager(Japanese Speaking)

Duties & Responsibilities

➢ Brings the best supply solutions the market knowledge, the high level of
technical and sales expertise.
➢ Provide full expert services with a strategic point of view to all it's customers.
➢ To cover the customer's needs in small, medium or large volumes.
➢ Negotiates to minimize cost and get the best high-quality prices from suppliers.
➢ Alwayss looking for the best logistic solutions tailored to each need.
➢ Offer customized services adopted to it's customers needs to support their
success.

St. Lukes Medical Center, Quezon City, Philippines: From March 2018 to
September 2018
As Department Manager/Japanese Interpreter
Medical Concierge/ International Marketing Department

Duties & Responsibilities

➢ Help assist Japanese patients for scheduling appointments for medical check
up or consultation to the doctor and assist for translation if they have
problems in speaking and understanding english.
➢ Provide information regarding doctor`s clinic schedules
➢ Assist and Guide the walk in japanese and outpatient for consultation going
to clinic also when proceeding any laboratory test and assist all the way until
they finish all the medical procedures.
➢ Assist and Guide during Executive Medical Check up being done at the
Health and Wellness Center.
➢ To provide excellent healthcare services to our patients.
➢ Communicate through emails to various companies when requesting to make
appointments for their Japanese Clients and other enquiry concerning
hospital information.
➢ Help assist in securing Guarantee of Payment or Letter of Authorization
prior to their doctor`s consultation, laboratory examination and other
hospital services request.
➢ providing information or request from other companies for japanese visitors
for assistance during hospital tour.

Bellarocca Island Resort & Spa, Marinduque, Philippines: From January 24, 2010
to April 16, 2010 as Guest Relation & Animation Supervisor
Duties & Responsibilities:
➢ Lead the guest service agents who are responsible for the guest
registration process.
➢ Lead the front office and guest service agents for communication of hotel
services and promotions.
➢ Directly supervises the guest service desk agents including preparing work
schedules to ensure adequate staff is available at all times.
➢ Assist guest with hotel information and question
➢ Handles guest complaints in a satisfactory manner
➢ Ensures that all the rules and regulations ,policies and procedures are
adhered to and maintained.
➢ Reviews inventories to ensure proper quantities are maintained, places
requisitions to approved purchasing policy when necessary.
➢ Completes necessary paperwork as required by established policies and
procedures.

AT OLHUVELI BEACH AND SPA RESORT

As the Main Restaurant Hostess/Food& Beverage Secretary
February 9, 2008 to May 01, 2008
 ➢ Welcoming of the guest to the restaurant Entrance.

➢ Ensure the cleanliness of each secton of the outlet and *make necessary
improvement.
➢ Ensure all menu, beverage list and cigar are in good conditon, appearance and make
necessary amendments.
➢ Maintain excellent communicaton line with the Executve Chef, Executves Ofces,
Department Heads and Human Resources at all level.
➢ Check regularly on the guest satsfacton and make necessary adjustment.
➢ Maintain an Excellent Team Work spirit with all staf.
➢ Maintain an excellent guest contact and have an in depth Knowledge of restaurant
seatng plan and availability.
➢ Ensure that all staf are aware of all employee and hotel regulaton and are reminded
accordingly.
➢ Ensure all reports are submited within by the deadlines given, including work
schedules and any other form of document required by the management/ operaton.

Guest Relation & Sales Officer @ Irufushi Beach & Spa Resort (pre-opening)
May 1, 2008 to September 30, 2009
Noonu Atoll, Republic of Maldives
Tel. No. (+960 656 0591 Fax: +960 656 0592

Duties & Responsibilities

➢ Welcome and assist guest and adheres to company standards.
➢ Provide hotel information and act as a tour escort.
➢ Responds to enquiries about hotel product and services over the telephone,
fax, emails, etc.
➢ To help maximize hotel revenue by upselling the facilities, amenities product
& Services
➢ To go extra miles, provide service beyond guest expectation to satisfy guest
Needs and wants by personalizing the service.

Training Attended:

``Basic Professional Food & Beverage Service Workshop 2008 in Olhuveli Beach &
Spa Resort
``Handling Complaints``- Conducted by Hilton Maldives Irufushi Resort&Spa
``Mastering the art of Service``- Conducted by Hilton Maldives Iru Fushi Resort &
Spa

International Researcher-Japanese Speaking @ Admark International Executive

Search Inc.
21 F One San Miguel Ave. Bldg. San Miguel Ave. CR Shaw Blvd. Pasig 1550
Company Site: www.admarkasiagroup.com
April 09, 2007 – August 30, 2007

Duties & Responsibilities

➢ Dedicated to proactively search for and qualify potential candidates.
➢ Each week, I talk to hundred of candidates working consumer industries
with various experiences in marketing, sales, HR, finance, advertising,
accounting, etc., both identifying and contacting new talent, to further
establish ever-growing network of high-potential professionals.
➢ Functions as a data intelligence and collection unit to support the activities of
our executive search operation in Tokyo. The process for data collection
involves the use of some internet based search tools however, the bulk of the
research is conducted over the telephone calling from Manila to Tokyo.
➢ Perform online research to gather contact information of prospects including
salutations, surnames, job titles, street, addresses, general contact numbers,
direct contact numbers(when available) and contact email address.
➢ Target organizations to validate and confirm if online information resources
are correct and accurate.

Directress Japanese/Nihongo Instructress @ E Speech & Language Center

138 Congressional Avenue Bahay Toro, Quezon City
Tele fax: 929-1342
September 01, 2006 – March 2007

Duties & Responsibilities:

➢ teaching basic Japanese language(NIHONGO) tutorial by understanding the
basic grammar, vocabularies, reading and writing the Japanese characters.
(hiragana, katakana & kanji)

Japanese Instructress @ Tokyo Health link Inc. Medical Academy for Caregiver
8472 km. 18 East Service Road South Superhighway, Paranaque City
Tel. No: +63(2) 839-2392/ 839-2394 Fax. No. +63(2) 839-072
September 08, 2005 - July 31, 2006

Duties & Responsibilities

➢ Teaching basic nihongo help enable the student to understand simple

conversation, reading and writing Japanese characters hiragana,katakana
and basic kanji for beginners and intensive japanese develop their skills to
understand the sequence of sentences, speech and basic elements of grammar
construction and important vocabularies including important medical terms
used daily common conversation by Japanese people .
Housekeeping Supervisor @ Sabin Resort Hotel
Bantique, Ormoc City
Tel. No: +63 (053) 255-3801/02/03
May 25, 2002 - May 04, 2004

Major Duties & Responsibilities:

➢ Maintain general cleanliness & orderliness of the hotel
➢ Supervise housekeeping staff pertaining weekly schedules
➢ Responsible for the monthly inventory report

CERTIFICATE OF RECOGNITION
Promoted as Housekeeping Supervisor @ Sabin Resort Hotel- 2002
Nominated as top seller in promoting expensive champagnes, wines, etc.
@ Olhuveli Beach & Spa Resort in Maldives-December 2007

CERTIFICATE OF ATTENDANCE

Handling Complaints- Conducted by Hilton Maldives Irufushi Resort & Spa

Mastering the art of Service- Conducted by Hilton Maldives Irufushi Resort & Spa
Training Attended:
``Safety at Sea Courses`` Basic Safety Training (Includes Proficiency in Survival
Techniques, Emergency First Aid, Fire Prevention and Fire Fighting, Personal
Safety and Social Responsibility
National Maritime Polytechnic, Tacloban City
November 16 to November 25, 2004.

Vocational Course:
AMA Computer Learning Center
Business Application Software (word, excel, powerpoint)
Real Street & Avenida Veteranos Tacloban City
February 21, 2001- March 2001(200 hrs.)

Special Skills and Abilities:

➢ Computer Literate (MS Word, Excel, PowerPoint, Front Office Nafa System,
o Andromeda & Opera Hotel Edition Version 4.0, MC (Material
Control)
➢ Can read, speak/converse nihongo and write hiragana,katakana and some
of kanji characters.
➢ Hardworking, self-motivated, of commendable conduct, honest, physically fit
and can easily develop harmonious relationship with groups.
➢ Exemplify good caliber outputs, dedication and responsibility to assigned
task.
Personal Information:

Course: Bachelor of Science in Tourism & Hotel & Restaurant Management

Date of birth. November 08, 1978
Passport No: EC3257279
SIRB No. BO14414
Sex: Female
Civil Status: Married
Height: 5`51/2
Weight: 110 lbs
Citizenship: Filipino
Religion: Roman Catholic