EMOTIONAL

INTELLIGENCE
PRESENTED BY GROUP 2
WHAT IS
EMOTIONAL
INTELLIGENCE?
• EI is the ability to recognize, understand,
manage, and express emotions effectively.

• Higher EQ linked to better interpersonal

relationships, leadership skills, and stress
management.

Source: Google
Components of
Emotional
Intelligence
01 02 03 04 05
Self-Awareness Self-Regulation Motivation Empathy Social Skills
• Understanding and
• Recognizing one's • Managing and • Channeling empathizing with • Building and
emotions and controlling one's emotions others' emotions maintaining
understanding emotions and towards personal and perspectives. relationships,
and professional • Like Listening
their impact. impulses. actively and resolving conflicts,
• Like being aware of • Like Maintaining goals. responding and working
how stress affects composure under • Like Setting empathetically to a effectively in teams.
colleague's
your behavior and pressure and ambitious but concerns. • Like Communicating
performance. avoiding achievable goals clearly, inspiring
impulsive and persisting and influencing
decisions. despite setbacks. others positively.
Components of
Emotional
Intelligence
01 02 03 04 05
Self-Awareness Self-Regulation Motivation Empathy Social Skills
• Understanding and
• Recognizing one's • Managing and • Channeling empathizing with • Building and
emotions and controlling one's emotions towards others' emotions maintaining
understanding emotions and personal and and perspectives. relationships,
professional • Like Listening
their impact. impulses. actively and resolving conflicts,
• Like being aware of • Like Maintaining goals. responding and working
how stress affects composure under • Like Setting empathetically to a effectively in teams.
colleague's
your behavior and pressure and ambitious but concerns. • Like Communicating
performance. avoiding impulsive achievable goals clearly, inspiring and
decisions. and persisting influencing others
despite setbacks. positively.
Components of
Emotional
Intelligence
01 02 03 04 05
Self-Awareness Self-Regulation Motivation Empathy Social Skills
• Understanding and
• Recognizing one's • Managing and • Channeling empathizing with • Building and
emotions and controlling one's emotions towards others' emotions maintaining
understanding emotions and personal and and perspectives. relationships,
professional • Like Listening
their impact. impulses. actively and resolving conflicts,
• Like being aware of • Like Maintaining goals. responding and working
how stress affects composure under • Like Setting empathetically to a effectively in teams.
colleague's
your behavior and pressure and ambitious but concerns. • Like Communicating
performance. avoiding impulsive achievable goals clearly, inspiring and
decisions. and persisting influencing others
despite setbacks. positively.
Components of
Emotional
Intelligence
01 02 03 04 05
Self-Awareness Self-Regulation Motivation Empathy Social Skills
• Understanding and
• Recognizing one's • Managing and • Channeling empathizing with • Building and
emotions and controlling one's emotions towards others' emotions maintaining
understanding emotions and personal and and perspectives. relationships,
professional • Like Listening
their impact. impulses. actively and resolving conflicts,
• Like being aware of • Like Maintaining goals. responding and working
how stress affects composure under • Like Setting empathetically to a effectively in teams.
colleague's
your behavior and pressure and ambitious but concerns. • Like Communicating
performance. avoiding impulsive achievable goals clearly, inspiring and
decisions. and persisting influencing others
despite setbacks. positively.
Components of
Emotional
Intelligence
01 02 03 04 05
Self-Awareness Self-Regulation Motivation Empathy Social Skills
• Understanding and
• Recognizing one's • Managing and • Channeling empathizing with • Building and
emotions and controlling one's emotions towards others' emotions maintaining
understanding emotions and personal and and perspectives. relationships,
professional • Like Listening
their impact. impulses. actively and resolving conflicts,
• Like being aware of • Like Maintaining goals. responding and working
how stress affects composure under • Like Setting empathetically to a effectively in teams.
colleague's
your behavior and pressure and ambitious but concerns. • Like Communicating
performance. avoiding impulsive achievable goals clearly, inspiring and
decisions. and persisting influencing others
despite setbacks. positively.
Cognitive
Intelligence Vs
Emotional Intelligence

Cognitive Intelligence Emotional Intelligence

• Objective reasoning and • Subjective Understanding

logic and emotion

• Only CI is cold, rigid and • Only EI is undiscerning

lacks feelings and lacks direction.
Cognitive
Intelligence Vs
Emotional Intelligence

Cognitive Intelligence Emotional Intelligence

• Objective reasoning and • Subjective Understanding

logic and emotion

• Only CI is cold, rigid and • Only EI is undiscerning

lacks feelings and lacks direction.
Cognitive
Intelligence Vs
Emotional Intelligence

Cognitive Intelligence Emotional Intelligence • A study by the Carnegie Institute

of Technology showed that 85%
of financial success is
• Objective reasoning and • Subjective Understanding generated from people skills
(related to EI) while only 15%
logic and emotion is from technical knowledge (CI).

• Only CI is cold, rigid and • Only EI is undiscerning • The balance between CI and EI is
lacks feelings and lacks direction. akin to the balance between the
mind and the heart.
 Cognitive Intelligence
PROBLEM Analyzing situation and
SOLVING evaluating best course of action.
COMMUNICATIO Ensure clear passage of
N information, helping team to
grasp objectives.
COMPARISON INNOVATION Pertains to technological and
industry shifts to develop novel
BETWEEN CI RELATIONSHIP
ideas.
Uses knowledge and
AND EI IN BUILDING understanding to recognize
contributions of team members.
LEADERSHIP |
TEAM DYNAMICS Understands structural and
operational requirements, from
skill sets to task delegation.
CASE STUDY
RISK Assesses risks, predicts
MANAGEMENT outcomes, and devises
mitigation strategy.
CHANGE Provides strategies to navigate
MANAGEMENT organizational shifts,
anticipating challenges,
Emotional Intelligence
Concerned about
interpersonal and emotional
aspect of decision
Fosters environment of
constructive work.
Managing emotions in case of
change and failure.
fostering genuine
relationships built on trust
and empathy.
Comprehends interpersonal
dynamics, fosters an inclusive
environment, and
strengthens team
relationships.
Grasps the emotional
implications of risks
Recognizes the human side of
change, addressing fears,
resistance, and hope
Emotional
System
Key Concepts of Emotions:
An emotion is a feeling state.

Emotions Lead to Emotions Reside in Emotions Are Emotions Are Three Primary
Actions: crucial role the Brain: Important to Different from Emotions Causing
in decision-making processed in the Memory: more Thoughts: Major Problems:
and behaviour. amygdala and memorable. subjective feelings Fear, anger, and
• Feeling fear prefrontal cortex. • Remembering a • Feeling anxious sadness
prompts the body • The amygdala- joyful event with about a • Chronic fear->
to flee from brain's fear friends or a presentation anxiety disorders
danger. centre, triggers traumatic versus thinking • Unresolved
the fight-or-flight experience. about the content anger-
response. of the > destructive
presentation. behaviour.
Emotional Childlike Mind, impacts how we react to the World

Mind

Learns Through Associations: When an

event's feature resembles an
emotionally charged memory, the
emotional mind reacts as if the present
is the past.

Importance of Identifying Emotions: It

is crucial to identify and label primary
emotions accurately. Primary
emotions such as anger, fear, and
sadness have significant impacts at
every stage of life development.
Emotional
Mind

Primary Emotions
Sadness: signals a loss,
Fear: signals potential either physical or
Anger: signals danger danger and the need for psychological. Sadness
and attempts to change caution. Fear tied to the tied to the past becomes
the present. It can turn future becomes worry, regret, remorse, and
into resentment or envy anxiety, stress, or panic, guilt, while sadness
based on its connection while fear of past linked to the future
to the past or future. memories induces transforms into
present fear. pessimism and
hopelessness.
Emotional
Mind

Utilizing Strong Emotions: Strong

emotions provide valuable information
for behaviour improvement. Emotions
like anger, fear, and sadness can be
harnessed for personal growth and
positive behavioural changes.

Emotional intelligence helps us connect

with ourselves and others in healthier
and more meaningful ways by helping us
understand and control our basic feelings.
CASE STUDY: Emotional Dilemmas: A Case Study with 7th Grade Girls (Robin L. Hohner
Loyola University Chicago ,1994)

• The girls in the study could describe the feelings of the

characters more consistently than they could describe
their own feelings.

• Inference : We often understand things better when

viewed from a third perspective.
Emotional
Reactivity
 Let's take an
Example:
• Personified Emotions: "Inside Out"
personifies key emotions—Joy, Sadness,
Fear, Disgust, and Anger—guiding 11-year-
old Riley's reactions.

• Embracing Diversity: The film stresses the

importance of embracing and understanding
various emotions, emphasizing their crucial
role in shaping experiences.

• Joy and Sadness Journey: Joy and Sadness'

journey underscores the complexity and
necessity of navigating different emotions
for a healthy emotional balance.
 Anxiety

Depression Experiencing stro

Symptoms Mood Swings
ng Emotional Rea Inability to Cope
of Feeling
Intense
Emotions that
ctions to events
that
with Stress
Overwhelmed by
Emotional Emotions
are Difficult to would not Affect o
Control ther people Self-Harm
Reactivity
Effects
of Emotional
Reactivity:
Effects
of Emotional
Reactivity:
VAN GOGH
• Struggles with Mental Health: ongoing mental health challenges, including depression and
anxiety, which contributed to his emotional turmoil.
• Intense Emotional Reactivity: Van Gogh's emotional reactivity was evident in his vibrant and
expressive artworks, reflecting the highs and lows of his emotional states. His use of color
and brushstrokes conveyed the intensity of his feelings.
• Turbulent Relationships: Van Gogh's relationships, especially with his family and fellow
artists, were often tumultuous. His emotional volatility strained these connections,
exacerbating his mental health struggles and ultimately leading to his well-known
mental breakdowns.
 "One ought to hold on to one's heart; for if one lets
it go, one soon loses control of the head too."
--Friedrich Nietzsche

SYLVIA PLATH

• Grief was a pivotal emotion in the poetry and in the life of Sylvia Plath. In poems such as “Daddy”,
“Electra on Azalea Path”, “Medusa” and “Berck Plage” both grief and guilt are in evidence.
• However, it is clearly apparent how the emotion in these poems is moulded to give cognition and
judgment to her poetry.
• She derived no therapeutic benefit from these events.
• This makes clear the fact that she was able to judge and to evaluate her emotions cognitively. Plath
(unlike Sexton and Rich) having experienced an inability to come to terms with her emotion of grief
and guilt over her parents, disconnects herself from them.
Factors Influencing
Emotional Reactivity
• Childhood experiences: Traumatic events
or adverse childhood experiences can lead
to increased emotional reactivity in
adulthood.

• Parenting styles: Over-protectiveness or

inconsistent discipline can contribute to
heightened emotional reactivity.

• Social support: Lack of strong social

support networks may amplify emotional
reactions to stressors.
Emotional
Learning System
• Long-term study and research into
emotional intelligence and personal
skills has led to the creation of an
emotional learning process.
• In the Emotional Learning System, each
step builds on what was learned in the
one before it.
• Growing one's emotional intelligence is a
deliberate, engaging, and highly
personalized process of learning.
• Education is individualized and focused on the
needs of each student. The foundation of
progress is what the learner already
understands, thanks to positive assessment
techniques.
• Understanding and enhancing your emotional
intelligence (EQ) is made simpler when you
consider it in terms of particular emotional
competencies.
• The emotional learning technique starts with
an honest assessment of thirteen abilities
based on core competencies and performance
areas.
Thank You