Ali Gamal Ahmed Magdy

EL Manial, Cairo, Egypt.

01149053703
aligamal.magdy@gmail.com

Education

▪ Bachelor of Business Information System, Faculty of Business Information

System BIS, Helwan University, grade Very Good. (2013-2017)

Work Experience
• Banque Du Caire, Current job title : Banker A

1. Current Job: Procedures Officer, Organization and Procedures Sector

(March 2022 - Present)
➢ Representing the management structure of the bank, showing the
responsibilities of each department, the relationships of the departments to
each other, and the hierarchy of management.

2. Trade Finance Officer (Nov. 2018- March 2022)

➢ Preparing and checking bank letters of guarantee – letters of Credit, including
end-to-end review, to ensure potential risks would raised and mitigated.

• System Administrator at Elegant Bear Company (December 2016 –

March 2017)

➢ Provide technical support for both hardware and software issues our users
encounter.
➢ Manage the configuration and operation of client-based computer operating
systems.

• Agent in Customer Service Department in Mobinil (June- September

2014)

➢ Manage large amounts of inbound and outbound calls in a timely manner

➢ Follow communication “scripts” when handling different topics
➢ Identify customers’ needs, clarify information, research every issue and
provide solutions and/or alternatives
• Organizer in XCreativity Entertainment (part time) (November 2014-
November 2017)

➢ manage all pre-event planning, organizing guest speakers and delegate packs
➢ coordinate suppliers, handle client queries and troubleshoot on the day of the
event to ensure that all runs smoothly and to budget
➢ manage a team of staff, giving full briefings
➢ Make sure that insurance, legal, health and safety obligations are followed.
➢ produce post-event evaluation to inform future events
➢ Research opportunities for new clients and events.

Training Sessions and Courses

▪ Summer Training at (Gulf of Suez Petroleum Company GUPCO) June

2016
▪ C# course (Russian Cultural Institute)
▪ SQl server course (Russian Cultural Institute)
▪ Oracle course (PL/SQL)
▪ Communication Skills course (Mobinil outsource exceed Maadi Smart
Village)
▪ ICDL course (Word, Excel, Access, Power Point, Internet and Outlook )
Activities

▪ OGCDP Member in AISEC 2016

▪ Participated in the faculty student’s academic activities as Public
Relation Member (organization committee) in Model UPDATE 2014
▪ Participated as Public Relation Member (organization committee) in
Model Enactus 2015

Skills

Language
▪ Arabic: mother tongue.
▪ English: Excellent spoken and written.
Computer
▪ Proficient user of Microsoft Word, power point and Excel.

More Information:
▪ Birthday: 23/3/1994
▪ Marital Status: Single
▪ Army Service: Exempt
▪ Nationality: Egyptian