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RADUCAN adrianraducan@yahoo.com
254 Theobald street,
Borehamwood,
Electrician IT Technician WD64PF
1st and 2nd Fixing Field Technician
PROFILE An enthusiastic and knowledgeable individual, with experience in electric, first and second fixing,
rewire, using rods, conduit, trunking. Logical thinker who can work under pressure on it’s on, or part
of a team. Love challenges, analyse, and investigate problems, implement fixes, escalate support
calls, and work closely with the service desk team. Currently studying a Level 3 electric course to
further develop my skills in a new and challenging environment.
EDUCATION&
TRAINING Sept 2023- Present
Level 3 Electrical installation 2365
SKILLS
• Electrical
• Interpersonal relations
• Excellent customer service
• System maintenance • Problem-solving
• End user support • Attention to detail
• Knowledge of mobile devices • Excellent teamwork
• Software installation and configuration • Manage a heavy workload.
• Hardware installation and
• Full UK Driving Licence
WORK • Microsoft Word, PowerPoint, Excel
EXPERIENCE
2022 – Present
Electrician at Albanelectric
Duties & Responsibilities
• Fit wires, sockets and switches in homes. 1st and 2nd fixing
• Rewire, light fixing at homes and business properties.
• Ability to use hand tools and power tools.
• Proficient in the use of test meters and other diagnostic equipment.
• Analytical and problem-solving skills.
2021- 2022
Eposability- It Technical advisor
Duties & Responsibilities
Page 1 of 2
• Responsible for receiving 1st line queries from customers via phone and email, either solving
them or escalating them internally to the right team member. Providing information about the
service
• Work closely with the project management team to configure software and hardware for
upcoming installations into new restaurants.)
• Work closely with the Head of Support to learn all our technologies. Tidying up at the end of
a shift
• As part of the wider team, do onsite installations of our technology into new restaurants.
Administrative duties
2018 - 2019
Management
Bill’s Restaurant
Duties & Responsibilities
• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Organize and supervise shifts
• Ensure compliance with sanitation and safety regulations
• Control operational costs and identify measures to cut waste
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
2015-2018
Management
Jamie’s Italian
2013-2015
Stretch ceilings installer/Electrical Wiring Spanlux
HOBBIES • Helping my friends changing the router • Helping with the configuration of the
name (SSID), password printer
• Setting up personalized Microsoft • Setting up network cameras by using
accounts for each different user. any configuration from the router