(205) 237-0127

Benjamin Alvarado-Gonzales alvaradobengy@gmail.com

EXPERIENCE SKILLS
● Communication Skills
● Bilingual
Spann Kaple Organization, Oneonta — Guest Service ○ English
Manager ○ Spanish
● Microsoft Office 2016
DEC 2018 - OCT 2020
● Marketing
Correct customer grievances to solidify ensuring consumer retention ● Data Entry
● Content Creation
Enhance customer experience by providing 100% satisfaction during all ● Events Management
stages of visitation ● Clerical Skills
● Writing and
Lead and encourage team members to meet daily goals Documentation
● Administrative Skills
● Instrument
Sun Com Mobile LLC., Oneonta — Store Lead Sterilization
● Multitask
NOV 2020 - JUN 2022

Troubleshoot technical issues for the customer while informing them of

new brand promotions.

Assist with navigation of new products while informing about unique

qualities found in our product.

Informing customers of any unpaid dues as well as clearing any pending

balances through several payment forms.

Vital Smiles, Midfield — Dental Assistant

AUG 2022 - JUN 2023

Follow all necessary precautions and adequately use PPE’s to protect

patients and staff

Acquire diagnostic images to assist dentists in accurately diagnosing

patients and executing treatment plans

Assist dentist during dental procedures, ensuring patient comfort and

safety

Starbucks, Chalkville — Barista

AUG 2023 - PRESENT

Follow standard to guarantee all products are made to the satisfaction of

the customer

Greet incoming customers and ask open ended questions to build a more
personable experience

Assist other partners in their assigned tasks when needed to create a

positive environment for learning
EDUCATION

Southeastern High School, Remlap — Highschool Diploma

AUG 2016 - MAY 2020

Ambassador program

Big Brother Big Sister Program

Snead State Community College, Boaz — Associate’s Degree

AUG 2020 - AUG 2022
Pan Latino Club

Wallace State Community College, Hanceville — Associate’s

in Applied Science Degree
AUG 2023 - PRESENT

Dental Hygiene