DIVYA RAJ
Mobile: +91 9060364119
E-Mail: divya.raj7224@gmail.com
“Sales Team Lead” with a exposure exceeding employer expectations, majorly in Healthcare Domain
- Cross-functional Collaboration - Powerful Presentations - Marketing Support - Customer Outreach
KEY SKILLS PR OFILE SU MM AR Y
Sales Operations Offering nearly 3 years of experience in the areas of Patient Consulting,
Advisory Services, Sales and Business Development
Business Development
Currently working with Pharm Easy as Team Lead; pivotal in monitoring
Patient Consulting overall performance of sales, whilst ensuring seamless operations through
Advisory Services quick processing of transactions
Using consultative selling skills to identify opportunities, overcome
Requirement Gathering objections, build relationships and turn cold canvassing into sales
Consultative/Solution Selling Sales Hunter, Tenacious Negotiator and Closer; Endowed with a profound
customer centric and systems-driven approach. Proficient in designing and
Lead Generation & Qualification delivering business solutions, products & services. Experienced, “fearless”
Pre-Sales Support cold-caller and expert presenter
Accredited by peers, subordinates, senior leaders and clients for tenacity
Market Intelligence and the ability to gracefully handle the dynamics of a rapidly changing
Team Leadership corporate environment
CAREER CONTOUR
Dec 2021 – Present: Pharm Easy as Team Lead
Leveraging a consultative selling approach with decision makers; identifying customer needs, and recommending products and
services that meet customer needs
Acting as a Core Member of Pharmeasy Surgicare; paying close attention to all details specified by the customer or management;
addressing all customer inquiries to increase customer satisfaction
Helming end-to-end Patient Centric Approach of Business Development Vertical
Nurturing great relationships internally, with the team and with leaders of other teams; understanding the needs of customers,
thus ensuring their excellent experience
Understanding patient profile, according to their needs & requirements, managing source channel, vendor management and lead
conversion for Metro cities and tertiary cities
Providing an ethical, empowered, and eager learning environment to a team of Business Development Executives; encouraging
and fostering their personal growth
Conferred with Best Performer Award, quarterly basis
Jan 2021 – Nov 2021: Pristyn Care as Business Development Manager
Contributed to company’s goals, whilst improving the market share, customer satisfaction and productivity performance
Leveraged multiple platforms and analytical tools to identify and address critical issues
Acted as trusted advisor to clients/patients, about the service through structured discussions
Also, understood patient’s profile, explained the benefits of the services
Sep 2019 – Dec 2020: Ashiana Housing Ltd. as Sales Executive
Commenced career as Sales Executive, made regular property visits and negotiated the final price between buyer and seller
Significant contributions towards generating leads, thus acquiring and expanding sales volume
Strengthened a close working relationship with operations & other department to ensure execution of strategies
EDUCTION & CREDENTIALS
Master of Business Administration – Marketing & HR | DBS, Dehradun with 70% 2019
Bachelor of Arts | Patna Women’s College, Bihar with 65% 2017
AISSCE | Infant Jesus School, Bihar with 60.35% 2014
AISSE | Infant Jesus School, Bihar with CGPA 7.4 2012
INTERNSHIP SCHEDULE
Organisation: Karvy Stock Broking Ltd.
Role: Marketing & Sales Intern
Duration: 45 days
Encouraged long term investment by the employees
Ensured proper safeguards to various businesses of Karvy
Took care of customer’s priority as per their interests and transactions
Also, discouraged employees from engaging in personal trading on a scale of a kind that would distract their daily responsibility
BEYOND CURRICULUM & ATTAINMENTS
Bagged 1st Position in Elocution Contest
2nd Position Holder in Dubsmash, organised by DBS, Dehradun
Active Member of Helpage India
Internship at Buyers GoHappy.com through Internshala (India’s No. 1 Internship Platform)
PERSONAL SNIPPETS
Date of Birth: 17th February, 1997
Permanent Address: C/o Ajay Kumar, Padri ki Haveli, Khaje Kallan, Patna City-800008, Bihar
Present Address: Southern Park, Unit 304, Plot#, Saket District Centre, Saket, New Delhi11001
Languages Known: English & Hindi
