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Handbook of Digital Human Modeling: Research for Applied Ergonomics
and Human Factors Engineering
V. G. Duffy
Handbook of Human Factors and Ergonomics in Health Care and Patient Safety
Second Edition
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Handbook of Human Factors in Air Transportation Systems
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Handbook of Human Factors in Web Design, Second Edition
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Handbook of Occupational Safety and Health
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Handbook of Standards and Guidelines in Ergonomics and Human Factors
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Handbook of Virtual Environments: Design, Implementation,
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Human–Computer Interaction: Designing for Diverse Users and Domains
A. Sears and J. A. Jacko
Human–Computer Interaction: Design Issues, Solutions, and Applications
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Human–Computer Interaction: Development Process
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Human–Computer Interaction: Fundamentals
A. Sears and J. A. Jacko
The Human–Computer Interaction Handbook: Fundamentals
Evolving Technologies, and Emerging Applications, Third Edition
J. A. Jacko
Human Factors in System Design, Development, and Testing
D. Meister and T. Enderwick
Introduction to Human Factors and Ergonomics for Engineers, Second Edition
M. R. Lehto
Macroergonomics: Theory, Methods and Applications
H. Hendrick and B. Kleiner
Modeling Sociocultural Influences on Decision Making:
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Practical Speech User Interface Design
James R. Lewis
The Science of Footwear
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M. Bergamsco, B. Bardy, and D. Gopher
Smart Clothing: Technology and Applications
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S. Bagnara and G. Crampton-Smith
The Universal Access Handbook
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Handbook of Human Factors in
Air Transportation Systems
Edited by
Steven J. Landry
CRC Press
Taylor & Francis Group
6000 Broken Sound Parkway NW, Suite 300
Boca Raton, FL 33487-2742
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vii
viii Contents
Chapter 11 Data Sources and Research Tools for Human Factors ............................................. 239
Mark Wiggins, Shayne Loft, and Johanna Westbrook
Chapter 16 A Personal Journey in the Design and Management of the Growing Airspace....... 363
Guy André Boy
ix
Acknowledgments
This handbook could not have been completed without the assistance, direct or indirect, of many
people other than the authors and I would remiss in not indicating my thanks to them. First and
foremost, the editorial team at CRC Press, most notably Cindy Carelli, was extraordinarily helpful
and patient. In addition, these people have been invaluable to me over the years, both personally and
professionally, thereby contributing to this book toward its completion, and they therefore deserve
my sincere gratitude: My colleagues at Purdue University (including my students, from whom I have
learned more than I learned in all my years in school), my colleagues at NASA Ames Research
Center, those with whom I worked and learned from at the Federal Aviation Administration, and,
perhaps most important, Michael Mashtare.
xi
About the Editor
Steven J. Landry, Ph.D., is an associate professor and the associate head in the School of Industrial
Engineering at Purdue University, West Lafayette, Indiana, with a courtesy appointment in the
Purdue University School of Aeronautics and Astronautics. At Purdue, Dr. Landry conducts
research in air transportation systems engineering and human factors, and teaches undergraduate
and graduate courses in human factors, statistics, and industrial engineering. Dr. Landry’s research
has been primarily focused on systems analysis and human factors for the Next Generation Air
Transportation System. Dr. Landry has published more than 80 peer-reviewed journal articles, con-
ference papers, and book chapters, including book chapters on human–computer interaction in aero-
space, flight deck automation, and aviation human factors. Prior to joining the faculty at Purdue,
Dr. Landry was an aeronautics engineer for NASA at the Ames Research Center, working on air
traffic control automation. Previously, Dr. Landry was also a C-141B aircraft commander, instruc-
tor, and flight examiner with the U.S. Air Force. He has more than 2,500 heavy jet flying hours,
including extensive international and aerial refueling experience.
xiii
Contributors
Kathy Abbott Alan Hobbs
Office of Aviation Safety San Jose State University
U.S. Federal Aviation Administration Human Systems Integration Division
Washington, DC NASA Ames Research Center
Mountain View, California
Ellen J. Bass
Department of Information Science Bill Johnson
College of Computing and Informatics and Office of Aviation Safety
Health Systems and Services Research U.S. Federal Aviation Administration
College of Nursing and Health Professions Washington, DC
Drexel University
Philadelphia, Pennsylvania Robert E. Joslin
Office of Aviation Safety
U.S. Federal Aviation Administration
Guy André Boy Washington, DC
School of Human-Centered Design,
Innovation and Art Steven J. Landry
Florida Institute of Technology School of Industrial Engineering
Melbourne, Florida Purdue University
West Lafayette, Indiana
William J. Bramble, Jr.
Senior Human Performance Investigator Shayne Loft
U.S. National Transportation Safety Board University of Western Australia
Washington, DC Perth, Western Australia, Australia
Thomas E. Nesthus
Thomas R. Chidester
Civil Aerospace Medical Institute
Civil Aerospace Medical Institute
U.S. Federal Aviation Administration
U.S. Federal Aviation Administration
Oklahoma City, Oklahoma
Oklahoma City, Oklahoma
Michael Nolan
Sidney W. A. Dekker School of Aviation and Transportation
Safety Science Innovation Lab Technology
Griffith University Purdue University
Nathan, QLD, Australia West Lafayette, Indiana
xv
xvi Contributors
CONTENTS
Introduction ........................................................................................................................................3
Ground Operations .............................................................................................................................4
The “Gate” (A, B) .........................................................................................................................5
Pushback (C) .................................................................................................................................5
Taxi Out (D) ..................................................................................................................................6
Taking the Runway (E, F) .............................................................................................................6
Takeoff (G) ....................................................................................................................................6
Arrival Ground Operations (S–V) .................................................................................................7
Airborne Operations...........................................................................................................................7
Climbout (H–K) ............................................................................................................................8
Cruise (L) ......................................................................................................................................8
Descent (M, N, O) .........................................................................................................................9
Arrival (P, Q) .................................................................................................................................9
Landing and Go-Around (R) ....................................................................................................... 10
Conclusion ....................................................................................................................................... 10
References ........................................................................................................................................ 10
INTRODUCTION
Air transportation systems worldwide consist of several common features—aircraft are parked at
airports, taxi from the parking area to a runway, use the runway to take off, then fly to some desti-
nation airport where the aircraft lands at a runway, taxis back to a parking area, and parks. There
are substantial variations in the operational details of how this works under different conditions,
including the experience of a passenger on a commercial flight, which is how most people experi-
ence the system, passengers on modern private aircraft, and passengers or pilots in older general
aviation aircraft. Although much of the current chapter is focused on the common commercial flight
experience, notations are provided as to what differences one can expect across different types of
operations.
Much more of the technical details of the air traffic control system is contained in Chapter 3.
This chapter gives an overview of what is involved operationally in moving an aircraft from one
place to another within an air transportation system, to bring readers up to speed on the various
elements of the system, and how they go together in an operational sense. This chapter, of course, is
not a replacement for the actual air traffic control regulations, which are more complete, up-to-date,
and authoritative. See especially Federal Aviation Administration (2016).
One can generally separate an aircraft’s ground operations, shown schematically in Figure 1.1,
from its airborne operations, shown schematically in Figure 1.2, which appears after the next sec-
tion. These figures are labeled; those labels correspond to the references in the following subsections.
3
4 Handbook of Human Factors in Air Transportation Systems
S G F
T
E
D
U C
V A,B
Gate Gate
L
N M
K
O P J
K
J
I
Q R
H
GROUND OPERATIONS
Controlled airports, where air transportation authorities manage the operations of the airport,
typically have one or more ground controllers who perform the functions that will be discussed in
the next few sections. At very busy airports, there will be numerous ground controllers, each with
different responsibilities; at less busy airports there may be one or even none. These ground control-
lers typically sit in an air traffic control tower, where they can watch the ground operations visually.
Sometimes, there is more than one tower, with separate towers located where ground controllers can
see parking areas that would otherwise be obscured from the main tower.
At very busy airports, where one commercial airline has a majority presence, some parking
areas may be controlled by a specialized ramp controller who may be employed by the airline. That
controller’s responsibility is to manage the gate and initial taxi process in that particular ramp area.
Moreover at controlled airports there are tower controllers, who manage operations on the run-
way, including approving landings and takeoffs. These controllers are usually separate from the
ground controllers and focus their entire attention on the runway environment. These controllers are
in the tall control tower seen at all busy airports, and operate almost exclusively visually, eschewing
most computer-based decision support systems that would distract them from seeing operations at
the runway.
At airports that are not controlled, there may be no controllers at all. In such cases, pilots are
responsible for decisions regarding taxi and takeoff.
Operational Details of the Air Transportation System 5
PushBack (c)
Pilots of aircraft flying under the control of air traffic controllers, that is, under instrument flight
rules, must obtain a clearance from air traffic controllers before they are allowed to depart. Pilots
flying under visual flight rules do not need a clearance. (See Chapter 3 for more information on the
different types of flight rules and what they mean.) This clearance identifies for the pilots the route
they must use to depart the general environs of the airport, that is, the departure to use along with
the cleared route all the way to destination. An air traffic controller, referred to as clearance deliv-
ery, typically delivers this clearance verbally over a radio frequency to the pilots, and the pilots read
back the clearance to the controller to ensure they have recorded it correctly. Usually this clearance
contains some instructions for immediately after departure and then just identifies any changes to
the preplanned and prefiled flight plan the airline (or pilots) have sent in to the relevant air traffic
control authorities.
Once pilots have obtained a clearance and all preflight operations, including passenger loading
if applicable, have been completed, pilots of aircraft parked at a gate can request a pushback. As
aircraft at a gate need to go backward, and can only go in reverse with great difficulty, a truck is
used to push the aircraft back away from the gate.
This request, and the pushback, initiates the taxi portion of the flight, where the aircraft tran-
sits from the parking area to the runway. Aircraft not parked at gate, or those who have already
received a pushback away from the gate, then request permission from a ground or ramp controller
to taxi.
6 Handbook of Human Factors in Air Transportation Systems
TakeOFF (G)
Once cleared for takeoff, pilots advance power and accelerate to achieve a speed at which the air-
craft can become airborne and fly safely. This process is actually one of the more dangerous parts
of the flight, because, should a malfunction occur during the takeoff roll, pilots must make deter-
minations as to whether it is safer to try to stop the aircraft on the runway or take the aircraft into
the air with the malfunction. This is not a trivial decision, as either choice could lead to a serious,
even fatal, accident.
This decision is referred to as the go–no go decision. At least for commercial aircraft, a speed
is identified during preflight at which the aircraft must go regardless of the malfunction, short of
the aircraft becoming nonairworthy. (All commercial aircraft are engineered such that they can fly
with one engine not operating.) For large commercial aircraft, this speed is typically referred to
as “V1,” which is short for “velocity #1.” This decision has been the subject of several academic
papers, mostly on whether any automation assistance is possible in this case (Balachandran, Ozay, &
Atkins, 2016; Bove & Andersen, 2002).
Another speed is identified at which the aircraft’s nose should be lifted so that the aircraft will
lift off and fly off of the runway. This speed is referred to as “V2.”
Operational Details of the Air Transportation System 7
AIRBORNE OPERATIONS
After departure, aircraft talk to a series of air traffic controllers who manage volumes of airspace and
control all aircraft within those volumes that are following instrument flight rules. See Chapters 3
and 15 for more information on airspace segmentation.
Initially, pilots talk to departure controllers, who are part of the terminal radio detection and
ranging (RADAR) approach control facility, or TRACON. Close to controlled airports, within
about 50 miles and up to about 10,000 feet, pilots talk to these departure controllers. The dashed
box in Figure 1.3 is intended to depict the TRACON area of control, although the figure is not to
scale. Pilots again talk to arrival controllers, also part of the TRACON, when approaching their
destination.
The largest airport regions, about 27 of them, have TRACONS that are entirely separate from
the control tower, although some, or even many, of these facilities are located in the basement
Arrivals
Departures
FIGURE 1.3 Atlanta arrival and departure routes (From Air Traffic Atlanta, http://www.airtrafficatlanta.com/
channels.php? encid=8).
8 Handbook of Human Factors in Air Transportation Systems
of the air traffic control tower building. The largest few regions, such as near Washington, D.C. and
Los Angeles, have consolidated multiple TRACONs that control the arrival and departure traffic
going into more than one airport. Such consolidated TRACONs are located in a separate building
away from any of the airports they control.
For smaller airports, the tower controllers perform the arrival and departure control responsibili-
ties. It is possible, in regions of the country where TRACON airspaces are contiguous, for aircraft
to fly between airports only talking to tower controllers. Such operations are referred to as tower
enroute operations.
No TRACON services are provided for uncontrolled airports. In such cases, pilots typically
announce their position and intentions on a common frequency so that any other aircraft in the
vicinity will know where other aircraft are by means other than visually acquiring them.
climBOuT (h–k)
Climbout is the portion of flight that transitions the aircraft from the immediate vicinity of the
airport to high-altitude cruise flight. For small general aviation aircraft, high-altitude may be
a few thousand feet; for commercial aircraft, cruise flight typically occurs between 29,000 and
41,000 feet. (Some small business jets can fly at slightly higher altitude, and the now-defunct super-
sonic Concorde would cruise at up to 60,000 feet.)
Pilots are expected to follow the instructions given to them as part of their clearance, unless
departure controllers give them different instructions, which they typically do. These instructions
are designed to expedite the aircraft’s climb while keeping aircraft in the departure/arrival area
safely separated from one another.
At busy airports, this departure process is very challenging for both pilots and controllers, as
it involves separating climbing/accelerating and descending/decelerating aircraft, who are trying
to go in roughly opposite directions. The problem is somewhat simplified procedurally by hav-
ing arrival and departure aircraft fly along different corridors, which limits where these aircraft
routes intersect. An example, for the Atlanta TRACON, is shown in Figure 1.3. As can be seen in
Figure 1.3, however, these arrival and departure routes are very complex; aircraft are often given
numerous climb, level-off, and heading instructions.
Further complicating matters, controllers who are providing approval for aircraft to climb can
only estimate their climb performance. Although experience provides them with some guidance,
unknown weights and idiosyncrasies among pilots make this estimate error-prone. Controllers must
be conservative in allowing departures to climb, as it is difficult to be sure that a climbing aircraft
will reach a certain altitude prior to the intersection of that departing aircraft’s flight path with that
of an arriving aircraft. Departing aircraft are, therefore, often given intermediate level-off altitudes,
as shown in Figure 1.2 with letter J, which makes the climbout less efficient, and which results in
less cruise time, where the aircraft is the most fuel efficient.
Climbout is considered one of the higher workload periods for pilots of large commercial
aircraft. Pilots experience a large number of communications during this period, must make many
changes to the flight path of the aircraft either manually or to the automation that is controlling the
aircraft, and must remain vigilant due to the high density of aircraft in the area.
cRuise (l)
After leaving the TRACON, aircraft flying under instrument flight rules are handed off to the
first of a sequence of enroute controllers. These controllers sit in a facility that is separate
physically from TRACONs and/or towers. These Air Route Traffic Control Centers control
large volumes of airspace, in which the Center volume is broken up into irregular volumes
of airspace called sectors. Groups of sectors on which individual controllers are trained are
called areas.
Operational Details of the Air Transportation System 9
Sectors are shaped to conform to the typical flows of aircraft that transit the sectors. Some sectors
primarily handle arrival and/or departure traffic to/from TRACONS and are oriented accordingly –
typically long and slender in the predominant direction of flight for the arriving/departing aircraft.
Sectors that handle cruise aircraft in which traffic density is low are typically large and shaped more
regularly, such as a large box shape.
Above 20,000 feet where most large commercial aircraft fly, aircraft at cruise are separated into
flight levels (FL) corresponding to the altitude in hundreds of feet, such that aircraft flying gener-
ally eastbound (0°–179°) are required to fly at odd FL(FL210 or 21,000 feet, FL230, FL250, FL270,
FL290, FL330, FL370, etc.), and aircraft flying westbound are required to fly at even FL (FL220,
FL240, FL260, FL280, FL310, FL350, etc.). These rules vary internationally, including FL being
defined by meters instead of feet in some Asian and Eastern European countries.
The 2,000 versus 1,000-feet change in the difference between eastbound and westbound alti-
tudes the reader might note above FL290 is reduced to a 1,000-feet difference in areas in which
reduced vertical separation minima airspace has been introduced. Only certain properly equipped
aircraft are allowed to use these altitudes in that airspace.
Cruise flight can comprise the majority of the time a flight is airborne. It is generally considered
a low-risk flight regime, due to little climbing and descending and long periods in low-density
airspace. It is also considered low-workload, as for properly equipped aircraft the autopilot is
typically engaged, often coupled to the flight management system, leaving pilots the task of com-
municating infrequently with air traffic controllers and monitoring the autopilot and other systems.
DescenT (m, n, O)
When getting within a few hundred miles of their destination, depending on cruise altitude, aircraft
may begin to descend. This descent may be initiated by controllers or be initiated by the pilots.
A typical descent profile consists of a set of descents to lower altitudes, a level-off for a period of
time, followed by another descent. This is referred to as a staircase type descent because of its
resemblance to a staircase.
The level-off portions of such descents are inefficient, as pilots must increase power to keep
the aircraft level. Air traffic authorities and researchers have been investigating, and in some
cases even implementing, continuous descent procedures for commercial operations that elimi-
nates these inefficiencies (Clarke et al., 2004; Coppenbarger, Mead, & Sweet, 2007; Dinges, 2007;
Green & Vivona, 2001; Landry, 2009; Robinson & Kamgarpour, 2010; Staigle & Nagle, 2006;
Tong, Boyle, & Warren, 2006; White & Clarke, 2006). Such procedures have the aircraft cruise to
a point in which they can continuously descent, at near idle power, to very close to runway touch-
down, thereby eliminating the inefficient level-off periods. Of course, such aircraft still have to be
separated from other arriving and departing aircraft, making the operation challenging to execute.
As of this writing, such operations are limited to low-demand periods or to airports in which the
operations can be carefully controlled.
Descent again begins a higher workload period, in which there is typically a higher communica-
tion workload and more maneuvering. This period is also more risky than cruise flight, due to more
complex interactions with other climbing, descending, and cruising aircraft.
aRRival (P, Q)
Workload and risk increases further as the aircraft gets closer to the airport. Center controllers
descend the aircraft and deliver it to a point of entrance (a fix) to the TRACON at a particular
altitude based on agreements made between the relevant Center and TRACON. Center control-
lers hand off the aircraft to the arriving TRACON, in which aircraft talk to an arrival controller.
Different TRACONS handle incoming aircraft differently, either by having a set of arrival sectors
10 Handbook of Human Factors in Air Transportation Systems
much similar to those found in Center airspace, or by having one or more arrival controllers that
handle aircraft from TRACON entry to Tower handoff.
Arrival controllers can refuse to accept handoffs from Center controllers if the TRACON is too
busy. In such cases, aircraft must then enter a holding pattern, which is a racetrack pattern consist-
ing of straightaway legs of 10 or 20 nautical miles.
If the TRACON controller continues to refuse aircraft entry, subsequent aircraft are stacked in
holding patterns at altitudes above the first. When the Center controller runs out of vertical space,
aircraft are held further out from the TRACON, and so on. In particularly egregious situations, such
holding aircraft can even block departure routes from the (arriving) runway, resulting in gridlock
in which departing aircraft cannot leave their gates due to blocked airspace and arriving aircraft
cannot arrive due to blocked gates. This is fortunately rare.
Aircraft under instrument flight rules are most commonly given headings (vectors) and altitudes
to fly to get aligned for landing. However, aircraft could also be cleared for a particular arrival pro-
cedure, which requires them to fly a particular set of route legs, speeds, and altitudes. Aircraft are
expected to eventually take over navigating to the runway, either by visually acquiring the runway
and positioning themselves to land, or by following ground-based navigation systems such as an
instrument landing system that provides both lateral and vertical (glidepath) guidance.
Smaller, general aviation aircraft must find and align themselves to land based on whatever
equipment the aircraft possesses, which may be very little. Most commonly, such aircraft use visual
references to find and land at the airport.
CONCLUSION
Aircraft operations are fairly complex, with a great deal of information that can be difficult to
find if one does not have actual operational experience. Hopefully, the current chapter has pro-
vided an overview of how aircraft move through the air transportation system. With reference to the
more detailed and comprehensive information in the subsequent chapters, readers should be able to
become sufficiently knowledgeable about the system to be productive and effective researchers and
practitioners.
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Operational Details of the Air Transportation System 11
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Burnham, D. C., Hallock, J. N., & Greene, G. C. (2002). Wake turbulence limits on paired approaches to
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Clarke, J.-P., Ho, N. T., Ren, L., Brown, J. A., Elmer, K. R., Zou, K., … Warren, A. W. (2004). Continuous
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Coppenbarger, R., Mead, R., & Sweet, D. (2007, September). Field evaluation of the tailored arrivals concept
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Dinges, E. (2007, July). Determining the environmental benefits of implementing continuous descent arrival
operations at Atlanta and Miami (paper no. 594). Paper presented at the 7th USA/Europe seminar on
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information and ATC procedures, Washington, DC: U.S. Department of Transportation, Federal
Aviation Administration.
Green, S. M., & Vivona, R. A. (2001, August). En route descent advisor concept for arrival metering. Paper
presented at the AIAA guidance, navigation, and control conference, Montreal, Canada.
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Kantele.
Huilu
Kantele.
Huilu.
Seilatossa sintävällä,
Ilman ajan lainehella,
Kyyhky kylvetti kynänsä.
Orih hirnu hileällä,
Äleällä äänellänsä,
Katsahtellen kahen puolen:
»Mistä muka miehen löyän,
Kussa kuulen kaitsejani!»
Auriako alotteleepi
Polttavia polkujansa;
Päätti päivät maailmalle,
Viiet jo viattomalle,
Kulki kuuesten kululle;
Lausu Herra hengellensä,
Kuin ol' kaikkia kaunistettu,
Valmistettu valvomaahan,
Paitsi päällen päätteheksi,
Luonnon hiippa luomatoina
Luonnon ruunu ruumitoina,
Luonnon sielu silmitöinä:
»Tehkämme nyt Temppeliksi
Itelemme, Ihmisiä,
Haamullamme haastavia
Kulkevia kuvallamme!»