QHSE SYSTEM MANUAL

Revision History

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Signature:
Review
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Signature:
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1. Company Profile
<Profile Here>

2. Scope
“XXXXXXX.”

The scope of integrated management system covers all the sections involved in the XXXXXXXXX.

3. Exclusions
3.1 Clause 8.3 Design and development is not applicable as ORGANIZATION is not involved in
design and development of new products or processes.

4. Context of the Organization

4.1 Organization determines the external and internal issues that are relevant to its purpose in
form of “SWOT Analysis1”.
4.1 Organization has determined all the interested parties and their requirements in
“Stakeholders Analysis Sheet.2”
4.2 Scope is stated in section 2 and exclusions are stated in section 3 of this document.
4.3 Processes and their interaction has been determined in “ORGANIZATION Process Flow
Diagram.3”
4.4 Criteria, methods and indicators product conformances are specified in “Product
Specification Sheets4”.

5. Leadership
5.1 Leadership participates in QHSE system activities to monitor and review performance.
Members of leadership team conducts reviews together with relevant QHSE team members.
5.2 Customer requirements are formally documented and communicated within organization
and awareness sessions are conducted to promote customer focus.
5.3 Organization has documented a “QHSE Policy 5” it is and communicated to all the interested
parties.
5.4 Organization has documented the responsibilities and authorities in “Job Descriptions 6”
which are communicated to all the employees of the organization.
5.5 QC Manager leads the overall activities related to integrated management system including
activities related to health, safety and environment.

6. Planning for Integrated Management System

6.1 Organization has documented and implemented an “SOP for Risk Management 7” to
determined and take actions to address the risks and opportunities towards achieving the
conformance of product or service.
6.2 Organization will establish and plan to achieve QHSE objectives as per the defined “SOP for
Objective Setting8”.

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6.3 Organization has established an “SOP for Change Management 9” to manage the changes
which can affect the integrated management system.
6.4 Organization has documented an “SOP for Evaluation of compliance 10” which includes the
identification and determination of legal requirements and how to evaluate against those
requirements the compliance level of the organization.
6.5 Organization has identified the potential emergency situation which can harm health, safety
or environment, and response plans have been established in “Emergency Preparedness and
Response Manual11”.

7. Support
7.1 ORGANIZATION has defined the competencies of its personnel in “Job Descriptions 12”
including the responsibilities and authorities.
7.2 To maintain, build and improve these competences by identifying training needs and
arranging these training programs, an “SOP for Training and Awareness 13 has been
established and implemented.
7.3 Maintenance system has been established as to maintain the infrastructure of the
organization as documented in “Maintenance Process Flow14”.
7.4 To maintain the monitoring and measurement equipment, an “SOP for Calibration &
Verification15” has been established which including establishing a calibration program and
tracking status.
7.5 Organization knowledge from various sources are received and logged as per “SOP for
Knowledge Management16”.
7.6 To communicate various aspects of integrated management system related to quality,
occupational health, safety and environment, a “Communication Plan 17” has been
established.
7.7 ORGANIZATION has established a process of consultation with employees and their
participation in critical decisions which can potentially affect health and safety issues in “SOP
for Communication & Consultation18”.
7.8 All the documents and records generated in ORGANIZATION will be maintained as per “SOP
for Control of Documented Information19”.

8. Operation
8.1 To understand and meet the customer requirements effectively, ORGANIZATION has
established an “SOP for Presales20”.
8.2 An “SOP for Control of External Services21” has been established to ensure that credible
external service providers are selected, their performance is continuously monitored and
products are verified on receipt.
8.3 ORGANIZATION has standard defined application process for the products as documented in
“Process Flow22” and “Process Description23”. ORGANIZATION “Process Flow Diagram” also
documents all the inspection and testing carried out under the defined QC system.
8.4 Documented “Product specifications4” are available to personnel working with
ORGANIZATION members.

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8.5 To ensure Identification and traceability, product is labeled appropriately.
8.6 Product release and delivery process has been documented in “SOP for Product Delivery 24"
8.7 ORGANIZATION has defined a standard process to control non-conforming products such
that those are not mistakenly delivered to customer in “SOP for Non-conforming
Products25”.
8.8 To make sure that all the non-routine activities are properly controlled and safety measures
have been taken care of a work permit system has been established in “SOP for Work Permit
System26”.
8.9 ORGANIZATION has established an “SOP for Incident Investigation 27” to investigate and
eliminate the root causes of such incidents so that these incidents don’t reoccur.

9. Performance Evaluation
9.1 A “Monitoring and Measurement Plan 28” has been developed and implemented for all the
monitoring and testing being performed in the organization to act as a guide for employees.
9.2 ORGANIZATION evaluates the customer satisfaction through various channels in order to
identify which areas are required to be improved as per “SOP for Monitoring Customer
satisfaction29
9.3 Internal audits will be conducted as per defined frequencies to assess the conformance level
of the system with international standards as per “SOP for Internal Auditing 30”.
9.4 ORGANIZATION will conduct management reviews as per defined schedules or whenever
required to review the performance of its integrated management system as per “SOP for
Management Review31”.

10. Improvement
10.1 To ensure the continual improvement of the integrated QHSE management system,
ORGANIZATION enforces a system for taking corrective and preventive actions to eliminate
any detected or potential problems in the system as per “SOP for Corrective Preventive
Actions32”.

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References

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1
SWOT Analysis
2
Stakeholder Analysis
3
Process Flow Diagram
4
Product Specification Sheets
5
QHSE Policy
6
Job Descriptions
7
SOP for Risk Management
8
SOP for Objective Setting
9
SOP for Change Management
10
SOP for Evaluation of Compliance
11
Emergency Preparedness and Response Manual
12
Job Description
13
SOP for Training & Awareness
14
Maintenance Process Flow Diagram
15
SOP for Calibration & Verification
16
SOP for Knowledge Management
17
Communication Plan
18
SOP for Communication & Consultation
19
SOP for Control of Control of Documented Information
20
SOP for Presales
21
SOP for Control of External Services
22
Product Process Flow Diagram
23
Production Process Description
24
SOP for Product Delivery
25
SOP for Non-conforming Products
26
SOP for Work Permit System
27
SOP for Incident Investigation
28
Monitoring & Measurement Plan
29
SOP for Monitoring Customer Satisfaction
30
SOP for Internal Auditing
31
SOP for Management Reviews
32
SOP for Corrective & Preventive Actions