Types of

Communicati
on
Communicati
on!
Means being able to
tell other people
what you want to
say and this can be
done in many ways.
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 Types of Communication

Verbal
Visual
Communicati
Communicati
Written on
on Non-Verbal
Communicati Communicati
on on

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 Verbal/oral
Communication
Is the style of
communication where
mostly you interact with
others through spoken
words
 Pros and cons of verbal
communication
Pros
Straightforward to express the
feeling: convey the intended
message as the speaker is present
at the time of communication.
Speedy form of
communication: there are no
connection issues mostly the
sender and receiver are in front or
each other.
Get instant feedback. The
speaker can see or judge the
feedback ofthe audience or may
even ask them.
The communication is mostly
interactive which gives the
receiver a chance to clarify if
anything is unclear or requires
Cons
Not possible to communicate
to people in a different setup .
a person in Japan cannot
communicate to a person in
another part of the world at a time
where the times zone.
Require proximity. The sender
and receiver must be at the same
place, same time to communicate.
Feels incomplete to keep
records. There are no permanent
records for oral conversations.
Emotional barriers . Speaker has
to speak about something
refreshing while he may be feeling
super tired or may not be well
5 physically.
 Non-Verbal
Communicatio
n
Is the style of
communication
through sending
and receiving
wordless message
like gestures,body
language etc.
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 Pros and cons of Non-verbal
communication
Pros
Easy to demostrate: non-verbal
cues like gestures,body language,
e.g. Blood red eyes easily convey
‘anger’.
Very useful for conveying
message: eg when there is too
much noise in the class, just a
gesture of keeping the finger on
the mouth.
No language barrier. Body
language, hand gestures, facial
expression easily convey what the
speaker intends to convey.
Very fast. The receivers easily
interpret the cues without any
barrier of common region,
language.
Cons
Not suitable for lengthy
message: It is not possible to
have lengthy conversations or
detailed discussion.
An incomplete form of
communication. it becomes hard
to understand the full message if it
is not supported by other forms of
communication.
Chance of misinterpretation. If
the message does not get across,
the receiver may misinterpret.
Regional and cultural
differences. Every culture has
different gestures and expressions
that are considered good or bad.
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 Visual
Communication
Communicating by the use of
a non-verbal medium such as
visual aids, posters, logos,
sign-boards, hoardings
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and
 Pros and cons of Visual
communication
Pros
It reinforces other forms of
communication: a chart or
animatio, it makes the message
more clear and more
understandable. e.g.
It can explain things in the way
which are not possible
through words. “a picture is
worth a thousand words”.
It clears the barrier of
qualification or language. The
receivers easily interpret the cues
without any barrier of common
region, language.
Cons
Comparatively expansive: It has
some cost involved for producing the
visual medium such as pamphlets,
posters, pictures etc., which requires
extra working hours to produce and an
additional cost.
Require specialized storing. Visual
aids are not only costly to produce but
also require a specific way of storing
them.
Time Consuming. While it is instant
to say words, preparing a poster or
logos, requires much time compared to
it.
Not a complete form of
communication. Visual aids enhance
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communication, but they are not a full
 Written
Communication
Communicating by conveying
messages or information
through written means.
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 Pros and cons of Written
communication
Pros Cons
Permanent Storage The written Costly:  It is expensive not so much
document act as a permanent record, due to postal charges but in terms of
when anytime you need it you can so many people spending so much of
easily access it from the preserved their time.
document’. Time-consuming.  Writing requires
Mass circulation possible: You can enough of time and if you are sending
circulate the written communication a letter then it may take two or three
easily and effectively. All you have to days to deliver
enter the email address of every Cost of storage. In order to save the
person to whom you want to send the document in hard copy you must
document and they will receive it at require a printer, paper, ink, etc. that
once also needs money.
It conveys sincerity. The written A barrier of
communication helps you present qualification/languages: it is must
information clearly and accurately.for the receiver to know how to read.
It facilitates re-use. A written But if on the other hand the receiver is
message or document can be reused, 11
illiterate then written communication is
meaningless that make it ineffective.
 Impact of Body
Language
You have read that about 93%
communication takes place
without words and out of 93%,
about 55% contribution is of body
language.
This fact makes the body language
the most important aspect of our
personality and how our images is
formed among people.
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 Do’s of Body Language
> Always stand up with a straight
back and relaxed posture.
>  Keep your arms by your sides.
>  Sit with a straight spine.
> Smile as you enter into a room.
> Greet others with a smile.
>  Offer a firm but gentle handshake.

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> Make eye contact while speaking
to someone.
> Make eye contact for about 2-3
seconds with a person and with
the next person in the audience
while speaking public (public
speaking).
> Actively and attentively listen to
the speaker in a conversation.
> Nod when engaged in a
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conversation as a listener.
 Don’t of Body Language
> Do not fidget.
> Do not lean on walls or your
friends or objects.
> Don't fake your smile. Smile
genuinely.
> Do not droop your shoulders. Do
not slouch.
> Don't fold your arms over your
chest. 15
> Don't look away while in
conversation.
> Don't keep your hands in your
pocket while talking.
> Don't get too close to your
listeners. Respect their intimate
zone (proximity rule).
> Do not touch your face repeatedly.
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Click on black screen

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Thank you

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