SERVICE CONTINUITY PLAN:

SCHOOL GUIDE
 RATIONALE
1) President Rodrigo R. Duterte declared a State of Public Health Emergency on
March 8, 2020 due to the pandemic covid 19 disease. The National Capital Region
was place under Enhanced Community Quarantine effective March 17, 2020;

2) The National Capital Region, being the epicenter of the pandemic in the
Philippines, is currently under Modified Enhanced Community Quarantine. As
there is no treatment or vaccine being introduced yet, the risk of its spread and
infection to every Filipino citizen is still very high.

3) Notwithstanding the public health emergency, DepEd-NCR as a government

office and Regional Office of the Department of Education, has to continue its
functions and respond to the needs of its stakeholders.
 RATIONALE
4) The Civil Service Commission issued Memorandum Circular No. 10, s. 2020
prescribing Interim Guidelines for Alternative Work Arrangement in the
Government during the period of the State of National Emergency due to the
Covid 19 pandemic;

5) Under its Quality Policy, DepEd-NCR has to continuously improve its

systems and processes in responding to potential risk; likewise, SDOQC

6) Thus, while taking into consideration the risk being posed by the pandemic
disease, it has to adopt to the new normal in the delivery of its services in
accordance with the guidelines and minimum health standards prescribed by
the government.
QUARANTINE CATEGORY
 QUARANTINE CATEGORY
a. Enhanced Community Quarantine (ECQ) – refers to the implementation of temporary measures
imposing stringent limitations on movement and transportation of people, strict regulations of operating
industries, provision of food and essential services, and heightened presence of uniformed personnel to
enforce community quarantine protocols.
b. Modified Enhanced Community Quarantine (MECQ) – a transitioning quarantine stage towards a
General Community Quarantine classification which refers to stringent limiting movement and
transportation of people, strict regulations of operating industries, provision of food and essential services,
and heightened presence of uniformed personnel to enforce community quarantine protocols.
c. General Community Quarantine (GCQ) – refers to the implementation of temporary measures
limiting movement and transportation, regulation of operating industries, and presence of uniformed
personnel to enforce community quarantine protocols.
d. Modified General Community Quarantine (GCQ) – refers to a transition phase between GCQ and
New Normal, when these temporary measures are relaxed; limiting movement and transportation, the
regulation of operating industries, and the presence of uniformed personnel to enforce community
quarantine protocols become less necessary.
ALTERNATIVE WORK ARRANGEMENTS
 ALTERNATIVE WORK ARRAGEMENTS

• DepEd-NCR adopts the Alternative Work Arrangements

prescribed by the Civil Service Commission per CSC MC
No. 10., s. 2020 for service continuity.

• Employees with disability, senior citizens and pregnant shall be

given priority in the preferred schedule.
 ALTERNATIVE WORK ARRANGEMENTS
Alternative Work Definition Parameters
Arrangement

Work-from-Home An out-put oriented work arrangement • To be adopted in areas placed under

that authorizes the worker to produce Enhanced Community Quarantine; or
outputs/results and accomplishments under General Community Quarantine
outside the office where public transportation operate at
reduced capacity and physical and social
distancing is required.

• Those who are 60 years and above as well

as those with immunodeficiency,
comorbidities, or other health risk, and
pregnant women, except when their
services are indispensable under the
circumstances or when office work is
permitted.
 ALTERNATIVE WORK ARRANGEMENTS

Alternative Work Definition Parameters

Arrangement
Allowed in the following tasks:
Work-from-Home 1.) Research
2.) Policy formulation/review/Amendment
3.) project work, including but not limited to,
drafting of proposals/project studies/training
modules
4.) data encoding/processing
5.) adjudication of cases or review of cases,
including legal work;
6.) budget planning and forecasting
7.) recording, examination and interpretation of
financial records and reports
8.) Evaluation and formulation of accounting,
auditing and management control systems;
 ALTERNATIVE WORK ARRANGEMENTS
Alternative Work Definition Parameters
Arrangement
(Continuation)
Work-from-Home Allowed in the following tasks:
9.) computer programming
10.) database maintenance
11.) design work/drafting of drawing plans;
12.) preparation of information materials;
13.) sending /receiving e-mail;
14.) HR tasks, e.g. computation of leave credits,
etc.
15.) other analogous tasks
 ALTERNATIVE WORK ARRANGEMENTS
Alternative Work Definition Parameters
Arrangement

Work-from-Home An out-put oriented work arrangement • The Office shall give tasks to be
that authorizes the worker to produce performed to the full extent possible in
outputs/results and accomplishments terms of man-days per work week
outside the office
• Employees shall make themselves
available during work hours that they
are at home

• Pledge of Confidentiality of Information

shall be required from the employee, Data
encryptions shall be done where applicable

• The employee shall prepare a Work Plan

and submit Accomplishment Report
 ALTERNATIVE WORK ARRANGEMENTS
Alternative Work Definition Parameters
Arrangement
Skeleton (Skeletal) Work arrangement where minimum • To be adopted in areas where it is declared
Workforce number of employees is required to man under Enhanced Community Quarantine.
the office to render service when full It can also be used in areas declared under
staffing is not possible GCQ as one of the alternative work
arrangements
 
• If the employee is required to report during
holiday, he/she shall be entitled to additional
compensation like overtime or compensatory
time off, among others.
 
• Employees assigned as skeleton workforce
shall be entitled to Hazard Pay on top of
compensatory time off or over time pay as well
as other applicable allowances, subject to
accounting and auditing rules and regulations
 ALTERNATIVE WORK ARRANGEMENTS
Alternative Work Definition Parameters
Arrangement
Four-day Work arrangement whereby the • It can used in areas placed under GCQ
( Compressed ) employees’ workweek is which identified as either moderate-and-
Workweek compressed to 4 days each week low risk in the spread of covid 19
Ex. : Monday-Thursday, Tuesday to
Friday, Monday to Tuesday, and • If it falls on a regular holiday, the 40
Thursday to Friday; Monday- hour workweek shall be considered as
Tuesday & Thursday-Friday complied with.
 ALTERNATIVE WORK ARRANGEMENTS
Alternative Work Definition Parameters
Arrangement
Staggered Working Work arrangement applicable to • It may be adopted in consultation with
Hours offices/agencies that observe the employees.
shifting or flexible working
time. For this purpose, staggered • Employees shall make themselves
working hours refers to the available for work duties outside of core
existing 24/7 shifting schedule hours if required.
and the flexible working time
schedule
 ALTERNATIVE WORK ARRANGEMENTS

Alternative Work Definition Parameters

Arrangement
Other Alternative Consisting of a combination of the Any combination may be adopted to
Work Arrangement above enumerated work complete the 40-hour workweek.
arrangements or other work
arrangements
appropriate/applicable to the agency
subject to the prevailing community
quarantine in the area where the
agency is located and the nature of
work/job performed by the
employees
 ALTERNATIVE WORK ARRANGEMENTS

Support Mechanisms a) Provision of personal protective

equipment to employees

b) Reasonable transportation
facilities or housing quarters (Skeleton
workforce)

c) Reasonable expenses defrayed

during the Work-from-Home
ESSENTIAL SERVICES
 SCHOOLS MANDATE (RA 9155)

There shall be a school head for all public elementary schools and public high schools or a cluster
thereof. The establishment of integrated schools from existing public elementary and public high
schools shall be encouraged.

The school head, who may be assisted by an assistant school head, shall be both an instructional
leader and administrative manager. The school head shall form a team with the school
teachers/learning facilitators for delivery of quality educational programs, projects and services. A core
of non-teaching staff shall handle the school’s administrative, fiscal and auxiliary services.

Consistent with the national educational policies, plans and standards, the school heads shall have
authority, accountability and responsibility for the following:

(1)   Setting the mission, vision, goals and objectives of the school;
(2)   Creating an environment within the school that is conducive to teaching and learning;
(3)   Implementing the school curriculum and being accountable for higher learning outcomes;
(4)   Developing the school education program and school improvement plan;
 SCHOOLS MANDATE (RA 9155)
Continuation…

(5)   Offering educational programs, projects and services which provide equitable opportunities for all
learners in the community;
(6)   Introducing new and innovative modes of instruction to achieve higher learning outcomes;
(7)   Administering and managing all personnel, physical and fiscal resources of the school;
(8)   Recommending the staffing complement of the school based on its needs;
(9)   Encouraging staff development;
(10) Establishing school and community networks and encouraging the active participation of teachers
organizations, non-academic personnel of public schools, and parents-teachers-community
associations;
(11) Accepting donations, gifts, bequests and grants for the purpose of upgrading teachers’/learning
facilitators’ competencies, improving and expanding school facilities and providing instructional
materials and equipment. Such donations or grants must be reported to the appropriate district
supervisors and division superintendents; and
(12) Performing such other functions as may be assigned by proper authorities.
 ESSENTIAL SERVICES

e) Essential Services- refers to services in the Department which shall be

given priority and support by heads of offices such as the following:
1. Health and emergency frontline services;
2. Basic Education Learning Continuity Plan (BE-LCP);
3. Preparations for school operations upon official opening of classes;
4. Services that support the above mentioned and other general operations
such as but not limited to:
a. Administrative and Security Services f. Legal Services;
b. Financial Services g. Public Assistance Services
c. Human Resource Management Services h. Procurement Services
d. ICT Services i. Staff assistance to Executive Decision Making, and
e. Planning Services j. Other critical services to be identified by the DepEd
top management
 ESSENTIAL SERVICES

e) Essential Services- refers to services in the Department which shall be

given priority and support by heads of offices such as the following:
1. Health and emergency frontline services

- Acted and coordinate closely with LGU and other entities on SAP,
school as quarantine or isolation facility, among others
 ESSENTIAL SERVICES

e) Essential Services- refers to services in the Department which shall be

given priority and support by heads of offices such as the following:
1. Health and emergency frontline services;
2. Basic Education Learning Continuity Plan (BE-LCP);
- Prepares Learning and Service Continuity Plan appropriate to the
context of the schools and consistent with policy guidelines
 ESSENTIAL SERVICES

e) Essential Services- refers to services in the Department which shall be

given priority and support by heads of offices such as the following:
1. Health and emergency frontline services;
2. Basic Education Learning Continuity Plan (BE-LCP);
3. Preparations for school operations upon official opening of classes;
- Enrolment
- Class and Teachers Programming
- Communication of the School LCP
- Teachers Training (InSeT and TIP)
- Preparation of Learning Packages
- Virtual Meetings/Planning and similar undertakings
- Individual Learning Development (New Normal)
- Others as prescribed by laws and IATF
 ESSENTIAL SERVICES

e) Essential Services- refers to services in the Department which shall be

given priority and support by heads of offices such as the following:
1. Health and emergency frontline services;
2. Basic Education Learning Continuity Plan (BE-LCP);
3. Preparations for school operations upon official opening of classes;
4. Services that support the above mentioned and other general operations
such as but not limited to:
a. Administrative and Security Services f. Legal Services;
b. Financial Services g. Public Assistance Services
c. Human Resource Management Services h. Procurement Services
d. ICT Services i. Staff assistance to Executive Decision Making, and
e. Planning Services j. Other critical services to be identified by the DepEd
top management
PRECAUTIONARY MEASURES

AND

HEALTH PROTOCOLS
 PRECAUTIONARY MEASURES AND HEALTH PROTOCOLS
Through the General Services
Office Premises 1. Maintain cleanliness;
2. Regular disinfection or decontamination on office buildings, facilities
and office vehicles
3. Ensure compliance to protocol

Entrance Protocol 1. Wear face mask. “No face mask, No entry.”

(For both Employees and 2. Undergo thermal scanning upon entering the gate.
Clients) 3. Sanitize footwears at the Gate.
4. Sanitize hands before and after transaction.
5. Clients and Employees with private vehicle shall follow the same
procedure.
6. Only clients who have official transactions are allowed to enter the
office premises
7. Maintain physical/social distancing at all times
 PRECAUTIONARY MEASURES AND HEALTH PROTOCOLS
Through the General Services
Support for Employees 1. Conduct of health status survey to ensure that all those reporting to office are
in tip-top shape and no one is exhibiting any of the symptoms of COVID 19
disease.
2. Annual physical examination and flu vaccine
3. Provision of personal protective equipment for all employees
4. Sanitizers/alcohol made available for employees including vitamin C
5. First aide medicines made available

Protocol During Working 1. Going out of the Office at any time within working hours going to the mall is
Hours prohibited except for emergency reason.
(For Employees) 2. One-hour Lunch Break shall, as much as possible, be spent inside the office
premises.
3. Use of face mask/ shield at all times.
4. Regularly use sanitizers/ wash hands.
5. Regularly clean and disinfect own tables, office equipment being used
6. Avoid sharing office tools and equipment
 PRECAUTIONARY MEASURES AND HEALTH PROTOCOLS
Delivery of Services Window Transaction Limited Access

Walk-in clients Note: Clients are allowed to enter

the office but observe the
social/physical distancing of one
meter away from the serving
employee and other clients
SERVICE CONTINUITY PLAN
AND SCHEDULE
 SERVICE CONTINUITY PLAN

Implementation Start Date Due Date In Charge Resources Needed Success Indicators
Activities