Communication

PRESENTED BY: KHUMUJAM JENISH SINGH

PGP11027
What is communication?

 The word communication has been derived from the Latin word 'communis' that
means ‘common’.
 The communication can be defined as the process through which two or more
persons come to exchange ideas and understanding among them.
“Communication is the process by which information is transmitted between
individuals and / or organizations so that an understanding response results.”
It is a process of exchanging

 Ideas
 Thoughts
 Feelings
 Emotions
Through-
 Speech
 Signal
 Writing
 Behaviour
Formal and informal communication
Formal communication Informal communication

Official channel Unofficial channel

Planned and systematic Unplanned and spontaneous

Part of organizational structure Cuts across formal structure

Oriented towards goals and tasks of the org Directed towards personal goals and needs

Impersonal Personal and social

Stable and rigid Flexible and instable

Slow and structured Fast and unstructured

Barriers to communication

 Physical barriers
 Psychological barriers
 Cultural barriers
 Language barriers
 Emotional barriers
 Organizational structure barriers
 Attitude barriers
 Physiological barriers
 Technological/socio-religious barriers
Overcoming barriers to communication

 Understanding the audience/receiver

 Clear message encoding
 Delivering message skilfully
 Use of multiple channels instead of one
 Ensure appropriate feedback
 Be self aware of your surrounding/attitude/emotions

 (6) A Thousand Words (2012) - Triple Shot, No Assassinations Scene (3/10) |

Movieclips – YouTube
 (6) Rush Hour 3 - He is Mi and I am Yu - YouTube
Thank You