1

Learning & Development

Group 11
 2

Summary
● Training and Development these days is an ongoing process in any
organization
● Training is a tool to enhance individual performance and overall
organizational growth
● The purpose of training is to enable employees to grow and acquire the
knowledge of thinking and acting
● Objectives: To analysis the training and development programme
undertaken by Axis Bank

2
 3

Third largest Head Office

Indian Bank in Mumbai

4800
Founded in
Branches,
December
17801 ATMs,
1993 as UTI
4910 Cas
Bank
Recyclers

Employs Market
more than Capitalization
1,30,000 of US$32
people Billion
3
 4

Data Sources & Project Focus

Primary
Amulya Kumar Focus
Mishra Secondary LD for New
HR Head News articles hires
& Company
Akshay Kumar (Entry level &
website Experienced)
Asst.HR
Nodia

5
 5

New Hire - Branch

Banking Operations
ABYB Program

8
 6

ABYB Program
PROGRAM STRUCTURE LEARNING OUTCOMES

9

Branch Banking : Sales
✖ Hired from local schools
and colleges,references, it
also has tie up with NIIT
✖ NIIT is responsible for
hiring and vocational
training
✖ 10 days of vocational
training
✖ Followed by 1 month of On
Job Training
✖ Vocational training is
done in collaboration with
business school and
faculties provided by Axis
bank
7
✖ Training hours are 9 am
to 5 pm , with breaks
every 2 hour session
✖ Training provides basic
knowledge about working
in the banking industry
✖ Knowledge about
products and services
provided by the bank
✖ On job training is
provided by the managers
and peers which helps
gaining first hand
experience in working in
sales
4
 8

Leadership Development
Executive Leadership Axis Aspire
Top Leadership Program (ELP) and
Development Program To develop leadership
Business Leadership capabilities for future roles
Structured programme for Program (BLP)
building the Bank’s leadership Targeted interventions
capabilities Focus on senior management planned based on Talent Needs
development Analysis

Succession Planning Process Succession Heat Map

To ascertain succession cover for each of
Focuses on ensuring business continuity
critical roles
Potential successors identified for roles
Reviewed at periodic intervals, or major
basis certain parameters.
structural changes in the organisation

11
 9

Career Development & Workshops

Classroom External Certification eLearning

Programs programs Programs Modules

12
 10

Career Development & Workshops

● Axis Competency profiler -provide training interventions aligned to their skill-set

○ Products & Services, Processes, Systems, Risk & Compliance and the
organisational landscape
○ The Profiler comprises three proficiency levels – Cornerstone (Basic), Prime
Key (Intermediate) and Master Key (Advanced)
● Banking on Compliance - compliance standards as an important element of the
Bank’s way of conducting business
● Axis Academies - cater to the complex nature of the banking business environment
● Axis Bank – Coursera Tie-up

13
 11

Learning & Development

During Covid Crisis

● To ensure an active fresh hire pipeline axis bank has tied up with NIIT
and taken learning and development digitally
● Launched FinTech Professional Program , where people who would
like to join axis bank as a deputy manager will be trained virtually
● 13 weeks of immersive training for 0-3 years of experience
● Training in various domains - IT, Sales,Operations

10
 12

Key Takeaways
✖ Axis Bank gives much more importance to On-Job learning than classroom
learning, so that candidates can have better retention of knowledge and learn
application
✖ Axis Bank tailors the training and development to fill the gaps of the
employee’s needs after assessments - employee needs differ, so should
training
✖ Axis bank plans different programs for developing leadership at different
levels as per need to make them ready for future roles and responsibilities
✖ Due to the pandemic eLearning has become more of microlearning, and Axis
Bank channel learning experience through advanced learning ecosystems
and tech stacks of platforms and apps.
✖ Learning is accessible, adaptive, and design is agile
✖ Axis Bank must help the employees to overcome their weakness at the time of
training program

14
 13

References
● https://axisbank.myamcat.com/
● https://www.axisbank.com/docs/default-source/default-document-library/people.pdf
?sfvrsn=2cb3a055_0
● https://theprint.in/ani-press-releases/niit-axis-bank-partner-to-launch-digital-ban
king-academy/692276/
● https://www.niit.com/india/graduates/banking-and-finance/fintech-professional-pro
gramme

15
 14

Thank You!
Akash Borsaikia PGP11003
Devika AS PGP11150
Katyayani Peddinti PGP11089
Khumujam Jenish Singh PGP11027
Khushboo Jyoti PGP11028