Chapter 8 - Maintenance &

Construction

 Maintenance Procedures

 Personnel

 Inspections

 Maintenance Program

 Construction

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 Maintenance Procedures
 Routine Maintenance

• Recurring

 Preventative Maintenance

• Routine maintenance and scheduled

inspections
 Maintenance Procedures
 Corrective Maintenance

• Actual repairs

 Deferred Maintenance

• Items that have been postponed

 Personnel
 Residential

• Residential Manager (Super)

 Typically for properties with multiple units

 May live on the premises

• Handy Person
 Fixes minor repairs, odd jobs

 May live on the premises

 Personnel
 Commercial

• Property Manager

 Responsible for the day-to-day operations

• On-Site Maintenance Staff

 Responsible for the routine maintenance of the building

• Contract Services

 Services performed by outside persons on a regular basis for

a specified fee
 Inspections
A physical examination of the property to:
 determine the overall condition of the
property

 reduce repair and replacement costs

 avoid interruptions in service to the tenants

 maintain compliance with building codes

 Maintenance Program

 To reduce overall maintenance costs

 Periodic expenditures undertaken to

preserve or retain an asset’s operational
status for its original intended use

 Necessary care and management of the

property
 Maintenance Program
 Includes

• Routine inspections

• Inventory of equipment and buildings

• Scope & Plan

• Cost analysis
 Maintenance Program
 Includes

• Timeline

 Long – term

 Short - term
 Maintenance Program
 Includes

• Personnel

• Records

• Follow-up
 Construction
 The process of building or assembling
infrastructure

• General Contractor

 Supervises the project

 Contracts the work out to various skilled sub-

contractors
 Construction
 Contracts

• Competitive bids

• From general contractors

• Negotiated contracts

• Agreement between the owner and the

contractor
 Construction
 Contracts

• Fee choices
• Fixed

• Paid a flat fee

• Cost-Plus

• Paid on the actual cost of the job plus a

percentage for profit
 Homework
 Read Chapter 9 – Managing The
Office and Reports

 Chapter 9 – Review Questions